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Balmoral Hotel

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#11 of 85 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
Balmoral Hotel
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1,158 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Idaho
Reviewed 16 March 2016

My wife and I stayed at Balmoral for a couple of nights while visiting San Jose. Although it is not a fancy hotel, it is clean, safe, and has good service. Also, the included breakfast was very good. In addition, we ate dinner one night in the hotel's restaurant. Food was good. Service was a bit slow, but I think...

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Helpful?
Thank ttaban
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting a review. I agree with everything you say about our hotel and restaurant. Only I beg to differ in that I think we do deserve the four stars we hold as a hotel. We sincerely hope to see you soon again! Best Regards

Scotland
Reviewed 15 March 2016

Excellent hotel close to centre of town who went the extra mile to accommodate me in a wheelchair following an accident. Very helpful indeed . Disabled room on 6th floor good for wheelchair borrowed from hotel but extra grab rails in the bathroom would have helped. Excellent restaurant on ground floor.

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Thank Phill_Linlithgow
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for taking the time to write a review. Your suggestion of extra grab rails is very important to us. I am pleased to hear you had a pleasant stay and that our staff was helpful.

Bethpage, New York
Reviewed 15 March 2016

The breakfast was very good. The location of the hotel was excellent. We would definitely stay there again. The room was spacious and clean. We had no trouble booking excursions with the front desk. The excursions were fantastic and we were pick up right at the front desk. Highly recommend the on off bus tour of San Jose.

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Thank gemz2k
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so pleased you enjoyed your stay and look forward seeing you soon again.

Athens, Greece
Reviewed 15 March 2016

Clean room, very spacious with modern decoration. The only disadvantage of my room was that it only had an internal window looking to the corridor of the hotel. Therefore there was no daylight coming in the room. Also it was a bit noisy. Overall, assuming that a visitor will be spending his whole day out and about, the hotel is...

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Thank esynefia
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We appreciate your kind words about the rooms. We have external rooms which are sound proof as they are exposed to the traffic and we have those who face the internal courtyard. We seldom get complaints but we will certainly take your feedback into account and take the necessary measures. Thank you very much for taking the time to review...

Templeton, California
Reviewed 15 March 2016

My girlfriend and I stayed here one night. We decided to go for the "standard plus" room which is one step up from the standard. The price was $175. The lobby and the rest of the hotel were very nice so we expected a room of comparable quality. When we got to our room we were disappointed. It was extremely...

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Thank bsprucifer
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. We are sorry we did not meet your expectations. Regarding room size and views, we do have seven room types; some of which might have better adapted to your needs. It is obvious that our Standard room which is 172-247 square feet was not a match for you....

erfurt
Reviewed 14 March 2016

in the mid of this "wild" city it was an oasis. we felt very safe and where inmiddle of the very busy downtown. we where lucky with our room -so calm-. the service was good and very friendly. recommandation!! aircondition wonderful!

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Thank kateerfurt16
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

It is comment like yours that we strive for each day. Thank you on behalf of the Balmoral Staff for taking the time to write such a kind review. We look forward to welcoming you back on your next trip to San Jose. Pura Vida!

New York City, New York
Reviewed 9 March 2016

Good superior room, some smaller ones without view are less interesting. Breakfast had good selections, fresh fruits, breads, eggs. etc. Staff very cordial. Clean and mostly quite. Lobby not very visible from Avenida Central.

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Thank francois946
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting a review and for choosing to stay with us. We hope to see you soon again. Best regards!

Manassas, Virginia
Reviewed 9 March 2016

Room was clean. Staff was friendly. My concerns that my bathroom sink was very loose. If I would have even put light pressure on the sink it would have broken. Also staff that starting working on my floor started talking very loudly sometimes as early when the sun came up. I didn't need an alarm clock or wake-up call after...

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Thank ed_roberts8514
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Dear Guest, My sincere apologies for the inconveniences during your stay. Measures are being taken to improve in the areas of your concern. Best regards and we hope you will give us a second chance to make it right.

New York City, New York
Reviewed 9 March 2016

Great centrally located hotel with all the amenities. The staff is very friendly, the rooms spacious and clean with great wifi. The free breakfast was just OK with the service pretty good. The hotel is in the heart of all that's happening in San Jose.

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Thank Mike P
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We are glad that you had a great experience at Balmoral Hotel. We very much appreciate you taking the time to write a review. We look forward to your next stay with us. All the very best.

Mainz, Germany
Reviewed 9 March 2016

Good place to stay for a few days to explore San Jose and the closer surroundings. It is very central situated, easy to walk all over San Jose. There are bus stations everywhere, so one can take short trips to Areas not to far away, like Alajuela, Ojo de Agua (nice place to spend a whole day) or the volcanoes

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Thank ruth_heje
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Dear Guest, we thank you for taking your time to write such a positive review and giving further traveling tips to future guests. It was a pleasure serving you and we look forward to your next stay. All the best.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM399 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
22 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Service and cleaning”
 of 5 bubbles ricardoj437, 3 Mar 2017 | Read review
“Bed could be better”
 of 5 bubbles lviola68, 3 Mar 2017 | Read review
“Inner atrium facing rooms were well priced. nothing scenic but that was okay by me.”
 of 5 bubbles 245anneo, 19 Feb 2017 | Read review
“ask for a room where there is no work being done”
 of 5 bubbles almo52, 12 Feb 2017 | Read review
“Our room's window faced into a shaft. Small twin beds in a supposedly standard double room. In attentive front desk. ”
 of 5 bubbles lindagG378VO, 8 Feb 2017 | Read review
5 of 5