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Balmoral Hotel

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#12 of 84 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
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1,037 Reviews from our TripAdvisor Community

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There are newer reviews for Balmoral Hotel
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Showing 581: English reviews
Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

0 complaints. Have stayed there many times and it was not always perfect, but good. Pretty much everything is updated, service is excellent, and price is reasonable. Especially considering that I have stayed all over downtown SJ. I will stay here next trip.

Review collected in partnership with this hotel

Helpful?
1 Thank tmills7000
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you thank you! It is an honor to hear from our frequent guests and know they see our improvements. Very grateful for your review and your loyalty. We look forward to hosting you soon again. Best regards, Alessandra More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

Great central location, friendly staff, clean rooms, good value and really enjoyed the attached restaurant, especially the included breakfast! The hotel is right in the center of downtown and easy walking distance to just about everything San Jose has to offer. Highly recommend.

Review collected in partnership with this hotel

Helpful?
1 Thank ceraustex
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very grateful for your kind post. We are happy to learn you enjoyed your stay and took advantage of our prime location. We hope to see more of you. Best regards, Alessandra More 

Louisville, Kentucky
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 October 2016 via mobile

We stayed there a night at beginning of trip and then at end of trip. It is about 30 minutes from the airport. You pull up to a gated garage and there is valet parking, so your car is in a safe location. When you need to leave give yourself some extra time as they manage to fit a bunch... More 

Helpful?
Thank MELISSA W
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very grateful for your kind review. It is an honor when our clients say they would recommend us. Very pleased to learn we fullfiled your expectations. Hope to host you soon again. Best regards, Alessandra More 

Kennewick, Washington
1 review
Reviewed 11 October 2016

This is an old hotel, but that is hard to see. Everything is new or remodeled to the appearance of new. There are rich hardwoods on the doors and floors that merit admiration. The dining area is as attractive as the photos suggest.

Review collected in partnership with this hotel

Helpful?
Thank RSjerven
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you very much for your kind review. We certainly hope to see more of you. Best regards, Alessandra More 

Jerusalem, Israel
2 reviews
Reviewed 4 October 2016

Friendly staff both at reception and in the parking lot and in the restaurant, clean, spacious rooms with small refrigerator and toiletries, safe and free WIFI, very central and tourist destination. And general manager (Mr Giovanni) person is interested by asking how one feels and that gives the impression of feeling at home

Helpful?
Thank Elías S
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very grateful for your kind review. It is rewarding to hear a client feels at home. It is the best compliment we can get. Thank you once again and I hope you will visit us again in your next stay in San Jose. Warm regards, Alessandra More 

Mogi Mirim, SP
1 review
Reviewed 25 September 2016 via mobile

The hotel is very nice, but the Best of the hotel is the concierge Pablo Susuki. He was very helpfull, giving sugestions about places to go in san jose. He gave me a map and even draw on the map for me places that i should visit. Thank you very much!! He should be promoted.

Helpful?
Thank Rnery88
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you, thank you! We are delighted to read your review. It is comforting to hear that Pablo took good care of you. We hope you will visit us soon. Best regards, Alessandra More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 September 2016 via mobile

Nice facility. Rooms are clean. Everything within reach. Very good breakfast. Moreover... Salvatore at the check in is the best!!! Extremely professional. He goes few extra miles just to assist everyone!

Helpful?
Thank Sonja D
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for taking the time to write a review. We are delighted to learn your experience with us exceeded your expectations. We look forward to hosting you again soon. Best regards, Alessandra More 

Novato, California
Level Contributor
250 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 5 September 2016

After our nightmare last night at the Taormina Hotel with all its flaws this was a nice step up. The rooms were not luxurious, but then again, we were not paying luxury prices either. The rooms were not too small and not too large. It came with a fridge, an air conditioner that works, a delightful and informative front desk... More 

Helpful?
1 Thank TheBlum
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your honest review. We are happy that you enjoyed your stay with us and that you were able to take advantage of our top location. We hope to host you soon. Best regards, Alessandra More 

London, United Kingdom
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 August 2016

This is a centrally located middle of the road hotel in San José. The hotel also has parking and a small shopping galleria next to it with an ice cream parlor, upmarket leather shop, bar-café. Stayed two nights with my sister to discover the capital before taking a NaturAir flight out to Quepos and the coast. The location is very... More 

Helpful?
Thank fredinbrixton
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Delighted to read your review and learn your experience with us was positive, that you took advantage of the amenities we offer and of our prime location. We look forward to hosting you and your friends in the near future. Thank you for taking the time to write a review. Take good care, Alessandra More 

Trinidad and Tobago
Level Contributor
21 reviews
5 hotel reviews
Reviewed 29 August 2016 via mobile

Very cozy..... friendly staff.... no pool... breakfast is tasty... close proximity to stores...cathedral etc. Not very fancy. Housekeeping is excellent and front desk crew very polite abd always willing to help.

Helpful?
Thank Magister Mark F
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting a review. Happy the staff and hotel were to your liking. We look forward to hosting you very soon again. Best regards, Alessandra More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM373 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
21 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good customer service Nice Decor”
 of 5 bubbles willm923, 28 Oct 2016 | Read review
“Deluxe Room”
 of 5 bubbles 209nicholast, 27 Oct 2016 | Read review
“Try getting a room with a window”
 of 5 bubbles Island_gyal89, 18 Oct 2016 | Read review
“Room with internal window, bathroom very clean comfortable shower and articles of personal hygiene, very comfortable bed with flat screen TV and 4 pillows”
 of 5 bubbles 940el_ass, 4 Oct 2016 | Read review
“Be sure to ask what discounts and upgrades they offer. They are substantial.”
 of 5 bubbles TheBlum, 4 Sep 2016 | Read review
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