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Balmoral Hotel

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#12 of 84 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
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1,094 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Thousand Oaks, California
Reviewed 15 December 2016

There is nothing not to like about this hotel. It faces city's main pedestrian street with museums, theaters, and shops in the vicinity. Rooms are spacious and clean. Hotel's restaurant is also very good, particularly breakfast which is complementary. Staff are very friendly and professional; I particularly remember Beatriz at the reception and Elizabeth in the restaurant (I hope that...

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Helpful?
2Thank Zoranton
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Immensely grateful for your kind review. Glad we exceeded your expectations. We hope you visit us soon. You spelled the names perfectly. Best regards, Alessandra

San Francisco
Reviewed 14 December 2016

This hotel is located on the main street right near the gold museum. The first floor has shops and a restaurant where breakfast is served, and where we had a nice dinner. As it is accessible from within the hotel/shop complex, you can stay dry when it is raining. The hotel is well maintained, and the staff was very helpful....

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Thank sftraveler21stcen
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you very much for posting your review. Happy to know you appreciated our restaurant and the convenience of the services we offer. Hope to see you soon. Best regards, Alessandra

Seminole, Florida
Reviewed 13 December 2016

The location was good as it is in walking distance of most things you would need such as a large selection of restaurants. The food was very good especially the breakfast. The staff was very helpful and polite. It was a very good experience.

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Thank William S
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your kind review. Very happy to learn you had a very good experience with us. We hope to see you soon. Best regards, Alessandra

Washington DC, District of Columbia
Reviewed 13 December 2016

I go to San Jose often. There are many fine hotels. However I enjoy getting up and walking around the city, which is not easy at many of them. The Balmoral is in the heart of San Jose on Avenida Central which is closed to auto traffic. Plus the adjoining restaurant and shops make this a good choice for those...

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Thank 135gordan
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We are grateful for choosing us as your hotel every time you visit San José. Very happy to know your experience with us was perfect. Thank you for understanding we are renovating the hotel. It is comforting to know your room was very quiet. We hope to see you soon. Best regards, Alessandra

Reviewed 11 December 2016

We booked the Balmoral (pronounced (Ball) (mow) ('rawl) by the locals) because of its central downtown location, a short walk to both the Gold and Jade Museums and other historic buildings and parks. Coming from the airport by taxi, we passed successively poorer sections of town and began to have second thoughts. However, when entering the lobby from the covered...

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Helpful?
1Thank William J
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your kind review. We are pleased to learn we exceeded your expectations and that you were able to enjoy both the hotel services and the restaurant. Thank you for recommending us and we hope to see you soon again. Best regards, Alessandra

Boston, Massachusetts
Reviewed 10 December 2016

excellent property and clean though in the downtown area the staff is very helpful and owner Giovanni is super nice take a cab to the hotel instead of driving especially during rush hours I received an upgrade

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Thank accordellina
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Glad your experience with us was a pleasant one and we hope to see you soon again. Thank you for posting your review and suggestions. Best regards, Alessandra

Reviewed 10 December 2016

I write this review while still sitting in the hotel room fuming at the utter lack of professionalism or honorable business practices demonstrated here. I completed this booking online which stated free parking with no reservation required. No small print regarding parking. Arrived late on a Friday night to find that parking was full. The hotel worker gave a vague...

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Thank Sonali D
Des Allemands
Reviewed 9 December 2016

Great hotel. Very clean, modern, friendly staff. Great price, in particular during the off season. Just a short walk away from everything downtown! Free storage. Free breakfast in the hotel restaurant downstairs. Food there is pretty decent as well.

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Thank dreyes7862
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you, thank you for your post. We are glad you enjoyed your stay with us and that everything was to your liking. We hope you will visit us soon again. Best regards, Alessandra

Brisbane, Australia
Reviewed 8 December 2016

I stayed at the Balmoral Hotel twice, before and after a group tour. The location of the Balmoral Hotel is excellent, in fact it would be impossible to find a better located hotel. It is right in the centre of the city on the main shopping avenue/boulevard. This also makes the location very safe and it is within easy walking...

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Thank 771rebecca
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your kind remarks. We appreciate your feedback and are so happy to learn your experience with us was pleasant. We look forward to hosting you soon again. Best regards, Alessandra

Borgholm, Sweden
Reviewed 2 December 2016

Large comfortable rooms, friendly staff and a high quality restaurant. The breakfasts were generous, tasty and richly varied.The location in the very central part of the city makes it easy to reach museums, parks and nice shopping sites.

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Thank borje_ekstam
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad you had a pleasant stay with us. We look forward to hosting you again. Best regards, Alessandra

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM400 - RM681 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and Travelocity so you can book your Balmoral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
22 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor worked good for us.”
 of 5 bubbles 273pauln, 17 Jan 2017 | Read review
“Rent a mid-priced or higher room. ”
 of 5 bubbles Sing1Wyoming, 17 Jan 2017 | Read review
“Good central location”
 of 5 bubbles 361kathrynf, 14 Jan 2017 | Read review
“I notice the quietness of the rooms we had as they were on the higher floor but I heard no complaints from the other guests. They were also very clean.”
 of 5 bubbles williamsY1068YS, 13 Dec 2016 | Read review
“We booked through Trip Advisor and saved $50 per night over the posted rates.”
 of 5 bubbles williamjN1924EH, 11 Dec 2016 | Read review
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