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Cocoon Hotel

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Cocoon Hotel
Cocoon Hotel
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474 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Magliano Sabina, Italy
Reviewed 1 week ago

Walking diistance bus terminals from La Fortuna and to Cariari, also Jade and other museums plus pedestrian street Calle Central and Mercado so excellent location if you want a it of culture. Rooms are basic, clean with very hot water for showers, ceiling fan. Lights are way too low, so if you want to read take a book light or...

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Helpful?
Thank Jocelyn S
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Jocelyn, Thank you so much for taking your personal time to share your opinion about Cocoon Hotel in this tripAdvisor forum. Thank you for all the informations you wrote which will help for sure many travellers. We are happy that you enjoyed your stay with us and we thank you one more time for choosing us. We hope to...

San Jose, Costa Rica
Reviewed 15 January 2017 via mobile

It is a good hotel to stay two or three nights in San Jose. I booked Cocoon hotel on booking.com after reading the reviews which are not stable on TripAdvisor. I did not like to spend too much money as I had a doctor appointment. The rate of $55 including breakfast was perfect as the hotel was clean and nice....

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Helpful?
Thank gobagona
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Hi Dear, thanks a lot for your comments, as you mention we´re a clean hotel located in close to all facilities en the city and we offer a good rate and service, every day we are improving to make sure we bring client´s satisfaction.

Reviewed 9 January 2017 via mobile

This hotel is located in the center of San Jose very close to all bus stations. You can walk very easy to the center and also the big shopping street. We stayed 3 days and we were happy with the service and our room.

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Helpful?
Thank Adrii M
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Andri, Thank you so much for taking your pesonal time to help TripAvisor readers with these informations. Thank yopu for choosing us and for rating us 5 stars. We will be very glad to see you and meet you again in San Jose and Cocoon Hotel.

Reviewed 4 January 2017

We spent three days in San Jose and we booked the hotel cocoon online to be in the center of the city. The location was perfect for us because we had not to take taxi,It was close yo everything. Night time we did used taxis to go out just for security reasons. During the day we have made some activities....

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Helpful?
Thank Briana S
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Briana, We ar so glad that you had a great experience in San Jose and in our hotel Cocoon. Infact we are very well located and the hotel has access very easy to everything in San Jose. Thank you for the 5 stars. We hope to see you again.

Yonkers, New York
Reviewed 19 December 2016

Had to travel to San Jose for family emergency and thought that a hotel located closed to everything would be a good pick. However, we found that it was located at one of the most unsafe area (red zone) of the city, so walking around at night was not recommendable. Also, the hotel is very basic, although the breakfast was...

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Helpful?
Thank newyorkertourist
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear guest, for few days we face some issues and it took some time to be repair, we are really sorry that it happen during your stay, we already fix all the issues and we´ll be happy to have you back...sorry again from the management and all the staff

Reviewed 18 December 2016 via mobile

It's not a five-star resort but if you want to save on hotels and splurge elsewhere it's a good choice. The staff is very friendly. The rooms are cheery and clean. There's free breakfast and the dinner food in the lounge is good. It was a little loud because of the street but I was always so tired I slept....

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Helpful?
Thank Elizabeth C
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

We are a clean three-star hotel with good location as you mention, thanks for all your comments, hope to see you again ...

Kempten, Germany
Reviewed 15 December 2016 via mobile

Everytime i am in San Jose alone my choice to sleep is the Cocoon Hotel.Actually this is the third time i visit this sympatic hotel located 200 m from the Avenida Central the heart of San Jose. It is clear Cocoon is a 3 stars hotel but reason i rated again 5 stars is the warm welcome from a very...

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Helpful?
Thank Hanzbeer
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Hanz It´s a pleasure for us to give to our custumers the best service, we apreciate the time you took to write this review, we are glad to know that you have been having a good time here. We hope to see you soon, thanks for all

Reviewed 28 November 2016 via mobile

I been in Cocoon Hotel since last weekend due the Gun-S- & Roses concert.... we have a great time, rooms are clean, the staff very friendly, hotel are really close to down town and just 10 minutes to the National Stadium... we were planing to stay only one day but at the end we extend for three more nigths 😎

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Thank franchella b
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Franchella It is a pleasure for us to know that you have had a goot time in our hotel, we apreciate the review, and we hope to see you again, thank you so much

Reviewed 27 November 2016 via mobile

Cocoon is really a nice and value for money as budget hotel Stay was comfortable Rooms was clean and comfortable Staff was friendly Breakfast was on time Small bar inside the hotel and very near to central market Overall nice experience with value for money

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Helpful?
Thank Khushwant B
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear guest We appreciate you took your time to write this review on tripAdvisor, it is a pleasure for us to give the best service we can and we are glad to know that you have a good time here, we hope to see you again. Thanks!

Reviewed 11 November 2016 via mobile

Very nice people working in this nice hotel in the center of San Jose. We had to stay 4 days in the city to make some buisness and the location was perfect to moove easy without driving or taking a Taxi. We left our car in the hotel parking the hole time. The rate is excellent for our budget and...

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Helpful?
Thank valentinociro
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Valentino We appreciate the time you took to write this review, as you said the hotel is so near of the center of San José and you can walk to go to the center, to restaurants, shopstores, goverment buildings, theaters, museums, etc. We are glad to know that you felt comfortable here. We hope to see you again

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the heart of San Jose, Cocoon Hotel comprises a unique experience of relaxation and comfort in a pleasant atmosphere. Our guests enjoy a combination of exceptional service, good price and quality facilities. It is a great place for business trips, or a quick stay to see everything the city has to offer before exploring the country. Cocoon Hotel is located walking distance from the most important sites in San Jose, such as The National Museum (6 min.), The National Theater (3 min.) And The Pre-Columbian Gold Museum (4 min.); Also very close to the major bus stations of San Jose. ... more   less 

Additional Information about Cocoon Hotel

Address: Calle Central, Avenida 9, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM205 - RM308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cocoon Hotel 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Cocoon Hotel Costa Rica/San Jose
Hotel Style:
#12 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Cocoon Hotel staff and other travellers.
16 questions
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Questions? Get answers from Cocoon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one with AC, Most of the room just have a Fan.”
 of 5 bubbles 633fernandog, 8 Nov 2016 | Read review
“No particular room to suggest ”
 of 5 bubbles Mdegerman, 1 Nov 2016 | Read review
“Close to the Caribbeano Bus station, if your going in that direction.”
 of 5 bubbles 239vincents, 27 Jul 2016 | Read review
“pick a room not facing the street.”
 of 5 bubbles MichaelDembenski, 28 Jun 2016 | Read review
“inspect the room on check in for mildew.”
  • Our new room. Still has mildew but way better.
  • The bathroom in our second room. The rod was bent and falling
  • The hotels attempt to get rid of the smell of mildew
  • scuff marks that could be fixed for cheap!
  • exposed and loose power plug
  • missing button = missing attention to details
  • bathroom wall. the smell of mildew was worse than the picture
 of 5 bubbles ren-cas1, 2 Jun 2016 | Read review
5 of 5