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Booked two rooms direct via website that both included a round trip bus trip to Glacier (value of $40 pp). After booking, hotel contacted me to say they would not honor the bus vouchers even though this offer was up for several weeks on their...More
Thank Ranelle R
Response from Jill R, Owner at Silverbow Inn, a Boutique HotelResponded 3 days ago
Thank you for your review. We are sorry you feel that way. We did in fact make an error when loading a package onto our website and we appreciate that you brought it to our attention. Its a brand new program for us and we...More
We stayed here 3 nights, on our way to Haines and coming back to catch the plane. The overall vibe of the place is really sweet, real people are running it, and care about it. I’m not sure if a family owns it, or what,...More
Response from Jill R, Owner at Silverbow Inn, a Boutique HotelResponded 16 November 2017
Hi Peter, yes a family owns The Silverbow Inn, the same family for 20 years and we live in the building. We are so glad you enjoyed our place and downtown Juneau. We love living in downtown too! Sorry we missed you when you visited....More
Very convenient location. The open kitchen was awesomely stocked. We were a large group of friends meeting up in Juneau. The kitchen lobby area became a morning mug up. Very relaxed atmosphere, firm comfortable beds, great helpful staff. Just a great place!
Response from Jill R, Owner at Silverbow Inn, a Boutique HotelResponded 8 November 2017
Hi Russell, thanks for taking the time to write. We are thrilled you liked our vibe and hope to see you again.
I sincerely wish there could be a Silverbow Inn in every city I visited. This quaint bed and breakfast had so many personal touches that made us feel at home. From the teddy bears that welcomed us on our beds to the rubber duckies and...More
Response from Jill R, Owner at Silverbow Inn, a Boutique HotelResponded 2 October 2017
Thanks so much for saying. That makes me and my staff want to come to work every day. We hope to see you again soon. Jill
Booked this last minute and happy I did! This is a great little hotel in a great part of town. In fact, this hotel is adorable! It's renovated, clean and overly appointed! The bathroom is over the top with amenities and extras. DirecTV is standard...More
Thank Jeff E
Response from Jill R, Front Office Manager at Silverbow Inn, a Boutique HotelResponded 11 September 2017
We are very happy that you enjoyed your stay at the Inn Jeff and we look forward to your return.
Hi Greg, Can you tell me which room type you booked? Many of our rooms cannot fit a cot becasue it blocks the door and the fire marshall will not allow it. Perhaps we can upgrade you to larger room. Jill