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26/01/2018 27/01/2018
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    Extended Stay America - Juneau - Shell Simmons Drive

    1800 Shell Simmons Dr, Juneau, AK 99801-9374
    +1 877-432-9997
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    26/01/2018 27/01/2018
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    Traveller (19)
    Room & Suite (13)
    Pool & Beach (2)
    Overview
    • Excellent31%
    • Very good24%
    • Average15%
    • Poor16%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Free Airport Transportation
    Family Rooms
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    26 Jan27 Jan
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (112)
    There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
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    11 - 15 of 110 reviews

    Reviewed 1 August 2017

    Terribly expensive for old bedding, poor quality furnishings and a room that just feels dirty. No amenities in the room. You have to go to lobby for coffee. Thin walls allow every noise to keep you awake with too short blinds that let in the...More

    Review collected in partnership with Extended Stay
    Thank U3202UJdeborahs
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 3 August 2017

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take...More

    Reviewed 31 July 2017

    Shuttle service to airport and breakfast don't begin until after check-in for first flights on Delta and Alaska has began. Hotel charges $12.50 per fish box to store in freezer overnight. This was the only place we experienced the lack of customer service that Juneau...More

    Review collected in partnership with Extended Stay
    Thank dandJ7450OF
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 1 August 2017

    We are disappointed to read your feedback and apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures...More

    Reviewed 23 July 2017

    The staff at this hotel gets 5 stars for their friendliness and their interest in making sure you are happy with your room. The proximity to the airport is one of the greatest reasons to stay here. They stored our fish, let us do laundry,...More

    Review collected in partnership with Extended Stay
    Thank crystalbeach
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 24 July 2017

    Thank you so much for confirming to others that what a great choice Extended Stay America - Juneau - Shell Simmons Drive is! We are delighted to know our outstanding service and convenient location met all of your expectations for a spectacular stay. It was...More

    Reviewed 22 July 2017

    Staff was excellent. Room was very nice. Location was good, close to airport, but noise from helicopters was a little annoying. Van service was spotty(only operated during certain hours & don't go Downtown) but drivers were very nice and helpful. Price was a little on...More

    Review collected in partnership with Extended Stay
    Thank robertmR5200OS
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 23 July 2017

    Thank you for posting your kind review of Extended Stay America - Juneau - Shell Simmons Drive. We are pleased to read that you liked our friendly associates and convenient location. It was a pleasure to have you as our guest, and we hope to...More

    Reviewed 22 July 2017

    I was in Juneau for business and since this hotel was by airport I figured it was convenient. I was WRONG! The room was not vacuumed, I found crumbs on the counter tops, bathroom, and carpeted floors. The bathroom was NOT cleaned at all and...More

    Thank Sadejm0218
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 23 July 2017

    Please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our Head of Housekeeping and with the...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$94 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Juneau
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Travelocity, Booking.com, Priceline, Orbitz, Expedia, Hotels.com, Hotwire, TripOnline SA and Cancelon so you can book your Extended Stay America - Juneau - Shell Simmons Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alaska >
    • Juneau
    • Also Known As
    • Extended Stay Deluxe Hotel Juneau ,
    • Juneau Extended Stay ,
    • Extended Stay Juneau
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    Traveller (19)
    Room & Suite (13)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (6)
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    Questions & Answers
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    Room Tips
    "second floor"
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    "Best Location.Higher floor have less noice"
    Read review
    "It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
    Read review
    "Ask the front deskman to put you on the second level. I believe those rooms aren't for pets."
    Read review
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