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Best Western Country Lane Inn

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Traveller (36)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent52%
  • Very good36%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Wheelchair Access
2 Star Hotel
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Offers from Best Western Country Lane Inn
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (546)
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Traveller rating
274
193
49
19
5
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LanguageEnglish
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274
193
49
19
5
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All reviewsclose to the airportguest laundrybiscuits and gravyshuttle servicemendenhall glacierferry terminaldowntown juneaufree shuttlefrench toastfree breakfastyogurtgreat place to stayfishing tripwould definitely stay here againalaska marine highwayrooms are cleanrental car
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1 - 5 of 540 reviews
Reviewed 1 week ago

We love Best Western. Breakfast has adequate options. Internet is good. There's a locked storage cupboard for items that we may have in boxes that we're taking home. They have a full walk-in freezer for storage. Their free shuttle service will take you anywhere you...More

Review collected in partnership with Best Western
Thank AlaskaSheri
Hotel's Favourite
Reviewed 15 January 2018

We had 5 adults in our group so we had 2 rooms. There were a couple little plumbing issues but the staff took care of them immediately. The rooms were clean and comfortable, laundry facility was good. Breakfast also good. We were happy with the...More

Thank Karen M
Response from Sonja C, Manager at Best Western Country Lane InnResponded 30 January 2018

Thank you for your kind review. I am happy to hear our staff was able to fix your issues in a timely manner and that you enjoyed your stay at our property. We look forward to welcoming you back.

Reviewed 2 weeks ago via mobile

I admit I’m older and not as strong as I once was. So when I checked into the hotel at 10:30 pm I was told that I was on the 2nd floor and they don’t have an elevator. I asked if there were any first...More

Thank Mlandischeese
Response from Sonja C, Manager at Best Western Country Lane InnResponded 1 week ago

May we apologize again that our front desk clerk did not readily accommodate your request for a downstairs room when you checked in - and at the same price! She appreciated the opportunity to apologize to you personally when you checked out the next morning....More

Reviewed 2 weeks ago

Juneau Best Western is always my first choice for lodging when in Alaska's capital city. This is based on many years of travel and there's just no comparison to other places. The Juneau Best Western rooms are clean & well furnished, amenities are great, and...More

Thank Gary W
Response from Sonja C, Manager at Best Western Country Lane InnResponded 1 week ago

Thank you for your kind review. We appreciate your loyalty and look forward to welcoming you back.

Reviewed 2 weeks ago

Walls are paper thin. Loud as can be when the shower is running in one of the rooms beside yours. Door to room didn't seal properly. Because of this you could hear everything going on outside your door. The subflooring in the room needs replaced.More

Review collected in partnership with Best Western
Thank 289cbrown
Response from Sonja C, Manager at Best Western Country Lane InnResponded 2 weeks ago

We apologize for the negative experience you encountered during your recent stay at our property. The reviews of our hotel are typically very positive. They reflect the sincere, consistent efforts by both owners and staff to provide a high level of guest satisfaction. So, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$130 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$130 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (36)
Room & Suite (15)
Dining (1)
Pool & Beach (1)
Questions & Answers
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funinthesonHatboro
31 October 2017|
AnswerShow all 3 answers
Response from sundancer50 | Reviewed this property |
I believe 6:00 am
0
Votes
Geraldine W
28 May 2017|
AnswerShow all 2 answers
Response from Daniel K | Reviewed this property |
Yes, the BW Country Lane Inn does provide a Shuttle Service to and from the Alaska Marine Ferry Terminal, all you have to do is call the hotel once you are docked
1
Vote
Room Tips
"Be sure to try the complimentary breakfast -- it's top-notch."
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"Pick opposite side of road. A lot quieter."
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"Try to get a room that is perpendicular to the hwy. They are quieter and more updated than the ones facing..."
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"Rooms facing away from the road are quieter"
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