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Frontier Suites Airport Hotel

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Frontier Suites Airport Hotel
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Haines, Alaska
Reviewed 3 weeks ago

In the last month and a half I have stayed at Frontier Suites 3 times and the staff and manager are wonderful, friendly and accommodating. The rooms are very clean, all or most are suites with full kitchens. Most recently we were stuck in Juneau on Christmas day, by accident of ill planning. I asked the staff of the hotel...

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Helpful?
Thank LRossTravels
Wasilla, Alaska, United States
Reviewed 3 weeks ago

I had to spend a week in Juneau over the xmas holiday for work. This was the only place I found that was "pet friendly". I have stayed here before (many years ago) with a small dog and it was great. Nice sized suite and very clean. This time, however, let me start by saying the employees were great and...

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1Thank JohnnyMac66
FrontierManager, General Manager at Frontier Suites Airport Hotel, responded to this review

JohnnyMac66, I would like to thank you for spending your holiday with us here at the Frontier Suites! We sincerely apologize for your experience you had during your last visit. We require our front desk agents to reach out to guest that check in within a timely matter to ensure that our guest get great service, and are satisfied with...

Omaha, Nebraska
Reviewed 6 September 2016

We had a great stay at Frontier Suites. The shuttle from the airport was there quickly and driver was friendly. Once back to the hotel, the receptionist was very nice. Our room was a suite. It had a kitchen and jacuzzi. The jacuzzi was actually very clean and worked well. I anticipated that it would be dirty/barely working. Overall, this...

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1Thank jimmuller402
Reviewed 7 August 2016

I booked a Deluxe Queen, the room was very nice, kitchenette was well accommodated and the artwork as well as general decor was elegant Alaskana. I would recommend Frontier Suites, except I don't want you to get the room before me.

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1Thank Michael M
Reviewed 7 June 2016 via mobile

They cancelled my reservation when we got their 😲rude it was our families favorite place to stay they need to fire her and if she not happy at home don't bring it to work my son son was so disappointed

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3Thank Harriet H
FrontierManager, General Manager at Frontier Suites Airport Hotel, responded to this review

Harriet, I do apologize for the experience you had at our hotel. We would love the opportunity to make it up to you and your family. I understand that we once were your favorite place to stay, and we hope to be your favorite place once again. Thank your for your review, we hope to see you again.

Reviewed 18 May 2016

My wife and I were on a trip to Sitka, AK and missed our connection in Juneau due to airplane maintenance issues. We looked for a hotel and found that Frontier Suites had availability and was close to the airport. The night concierge was very friendly and helpful. There was a rush of 10 or so guests due to the...

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1Thank Paul G
Tacoma, Washington
Reviewed 14 April 2016 via mobile

We're treated very nicely by everybody we encountered in the hotel the rooms are very clean would make a great place for extended vacation food close by and great attractions the glaciers really cool looking skate park down the street not far from the Ferries and whale watching as well as close to airport

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Thank Jason D
Missouri
Reviewed 13 April 2016 via mobile

My husband was here on business and I came along to experience Alaska. The hotel was nothing fancy but it was clean and roomy. The staff was very friendly and helpful. The tub was large but I didn't take advantage of it. The temp was fine in our room and we even opened the window at times because it was...

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Thank Bytemyhyny
San Diego, California
Reviewed 9 February 2016

I rented a room here for one night. The staff was friendly but the overall stay was pretty unpleasant. For starters the internet didn't work in the room. The heater didn't seem to work in the room, I mean it did but it was way to cold for my liking it felt like the room temperature didn't get above 60...

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Thank Cloud W
Reviewed 7 February 2016 via mobile

Comfortable, almost decadent, very large bath tub. Temperature does not seem to be dependent on the thermostat. Nice towels, very clean, friendly staff and a very good shuttle service. Good food near by, close to airport but a considerable distance of about 10 miles to the downtown area where everything really happens.

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Thank Sam S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access

Additional Information about Frontier Suites Airport Hotel

Address: 9400 Glacier Hwy, Juneau, AK 99801-7019
Region: United States > Alaska > Juneau
Price Range: RM585 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frontier Suites Airport Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Frontier Hotel Airport
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Questions & Answers

Here's what travellers have asked, with answers from Frontier Suites Airport Hotel staff and other travellers.
1 question
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Questions? Get answers from Frontier Suites Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask which wing you are in as some of them are quite a walk.”
 of 5 bubbles LRossTravels, 28 Dec 2016 | Read review
“Ask for a room in the main building.”
  • Dog hair in the corner of the room.
  • Dog hair from on top of the heater vent.
 of 5 bubbles JohnnyMac66, 28 Dec 2016 | Read review
“We had 1 bedroom and a living room w/sofa bed and loft bed. Met requirement for 2 couples”
 of 5 bubbles Bluebird0fHappiness, 20 May 2015 | Read review
“Choose a different hotel. I stayed at the Extended Stay, walking distance to the airport, clean rooms, great service, shuttle to airport and ferry.”
 of 5 bubbles LarryPhil, 11 Sep 2014 | Read review
“Top floor in main building is great.”
 of 5 bubbles Gambelguy, 8 Sep 2014 | Read review
5 of 5
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