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Quality Inn Kenai

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56 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Palmer, Alaska
Reviewed 22 July 2015 via mobile

I've stayed here twice for business during the busy summer season. The first time was last year, and it was clear that the "fake blankets" at the end of the bed were dirty (had stains), but I checked the rest of the bed and it seemed clean. Other than that, and the fact there that there was no elevator, I...

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Helpful?
Thank heatherchord
QualityInn907, Guest Services Agent at Quality Inn Kenai, responded to this review

Hello Ms. Chord, We first would like to thank you for your detailed feedback. We are sorry your stay here was not satisfactory. This feedback will be brought to the entire staff so we can look into this and figure out what was going on and see where the miscommunication began. When you did come to the front desk we...

Aurora, Indiana
Reviewed 20 July 2015

No big problems but with a few changes, this location could be at least a 4. Furniture and carpets need to be changed out as they were showing wear. Desk clerks need to be found to check in or check out. Rooms are small but clerk did upgrade us to a jacuzzi tub room w-fireplace that gave us more space....

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Helpful?
Thank choicegirl
QualityInn907, Guest Service Agent at Quality Inn Kenai, responded to this review

Dear choicegirl, I would first like to thank you for your detailed feedback as it is vital to us. I will take this to the hotel staff and go over these things about the front desk service and we will look into the housekeeping service as well. Thank you so much for the great review about our superb breakfast buffet....

Morgantown, West Virginia
Reviewed 10 July 2015 via mobile

Centrally located in town. Nice room with good amenities. The noise at night can be a little much, but other than that everything is pretty good. They have a small pool and hot tub, and breakfast. Free wifi with good speed. No elevator but only two floors. Close to airport and most everything in Kenai.

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Helpful?
Thank Austin W
Ljubljana, Slovenia
Reviewed 9 July 2015

Stayed at the hotel in mid-June during the heatwave on a points-award night. Check-in was very nice, the girl even gave us bottles of cooled water and some chocolate mints. Room was dated, somewhat small, but clean and adequate. The only real problem was room temperature, it must have been 90+! With no A/C you can imagine it was not...

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Helpful?
Thank Slo-Lju
Titusville
Reviewed 8 July 2015 via mobile

Breakfast was about the only redeeming factor after sweating or behinds off all night. Room was clean and the laundry down stairs was missing a dryer. Too hot for a small oscillating fan. There's a hotel down across from the Holiday gas station that had good food for not a lot of money. Didn't go in the pool it hot...

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Helpful?
Thank Melissa S
Reviewed 26 June 2015

Really liked staying here as the staff is super friendly and helpful!! The rooms are a good size, very clean and lots of towels. Breakfast is from 6-10 and have everything you could possibly want. Free Wifi and also TV channels selections. I stayed for business purposes and would stay again for sure. Thank you for the great stay!!

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Thank Sherry H
Reviewed 23 June 2015

Most of my work in Kenai involves a cretin amount of labor. Quality Inn makes for a great home base, with quiet and comfortable rooms, and a hot tub that you can swim laps in. I use the hotel when I am working, and have always been well rested in the morning.

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Thank Kevin M
Seattle, Washington
Reviewed 27 April 2015 via mobile

Quality Inn Kenai, Alaska This hotel is adequate but not over the top. Upon arrival there was no front desk agent available to check guests in. There was just a note instructing people to walk to the lobby house phone if you want help. That was a thumbs down to start my stay but not a deal breaker just tacky...

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Helpful?
Thank JoJo M
Elise C, Guest Relations Manager at Quality Inn Kenai, responded to this review

Dear Jojo, First I would like to thank you for taking the time to give us your detailed review! Your feedback is highly valued and appreciated. I will be taking this to our hotel staff to show them how we can better our hotel. It is great to see how much you enjoyed our breakfast, the attendant will be pleased!...

Anchorage, Alaska, United States
Reviewed 19 October 2014

The room was very nice, but i would NOT advise you to get a room there if you have children with you! We had just got there, and were getting settled in at 7:45pm and the complaints from the people under us started rolling in.....My children were not even doing anything to be loud, one was drawing at the table,...

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Helpful?
Thank Paula G
Elise C, Guest Relations Manager at Quality Inn Kenai, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our service on your recent visit. I have shared your feedback with our hotel staff to ensure we handle these types of situations differently...

Ft. Wayne, IN
Reviewed 6 September 2014

We'd been traveling a long way and a long time to reach Kenai. We'd driven up the Alaska Hwy and had stayed in many motels over the last couple of weeks. This one was the best so far. It was very clean and had great linens and towels. Lots of plugs to charge phones, camera's etc. We couldn't get the...

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1Thank 1963corvette

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kenai Quality Inn, a business with the best hospitality and accommodations, has many features to offer. One of our best features is our hot continental breakfast buffet, inside our spacious breakfast room. You are welcome to make your own waffle, have juice, sausage, bacon, and much more comes with this complimentary, mouthwatering breakfast. We also offer free wireless internet, pool and spa, AND a large, free walk-in freezer space between May 1st and September 30th*. Our hotel is central with many restaurants, several grocery stores and department store, and great sidewalks for scenic strolls. *If you need the walk-in freezer before or after these dates just give us a notification in advance and we will gladly prepare it for you. ... more   less 

Additional Information about Quality Inn Kenai

Address: 10352 Kenai Spur Hwy, Kenai, AK 99611-7809
Region: United States > Alaska > Kenai
Price Range: RM386 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Kenai 2.5*
Number of rooms: 52
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Kenai staff and other travellers.
2 questions
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1 month ago
Palmer, Alaska
over a year ago

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Questions? Get answers from Quality Inn Kenai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a lot of traffic in the area except for fishermen leaving early. Parking is on both sides so either side would be about the same.”
 of 5 bubbles Chipper41, 22 Aug 2016 | Read review
“Upstairs rooms are quieter.”
 of 5 bubbles akbear, 25 Jul 2016 | Read review
“Stay away from the even numbered rooms that face the parking lot. Early risers will start their engines right outside your window at 5am!”
 of 5 bubbles 157warrenc, 9 Sep 2015 | Read review
“Perhaps rooms downstairs are cooler in the summer.”
 of 5 bubbles Slo-Lju, 8 Jul 2015 | Read review
“All is good and no traffic noise.”
 of 5 bubbles sherryh192, 25 Jun 2015 | Read review
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