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Hotel Horizon

21 reviews
Av de Goma Muhumba, Bukavu, Democratic Republic of the Congo
Traveller (10)
Room & Suite (2)
Dining (1)
  • Excellent14%
  • Very good14%
  • Average44%
  • Poor19%
  • Terrible9%
7 Oct 2017
“Good deal for the price”
22 Nov 2017
“Best hotel I stayed at in DRC”
Free Wifi
All hotel details
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Reviews (21)Write a Review
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1 - 5 of 17 reviews
Reviewed 23 November 2017 via mobile

I am surprised by the negative reviews. It is beautiful here and very clean. Friendly, attentive staff. I loved the balcony overlooking the lake. Restaurant food was decent and service was timely. Very clean bathroom in good repair. Much better than where I stayed in...More

Thank bosphorus104
Reviewed 8 October 2017 via mobile

Stayed here for almost two weeks. I feel like a lot of previous reviews weren't taking the context into consideration. You can't expect 5 star hotels in Eastern Congo. Yes, the internet isn't always reliable, and the power goes out sometimes, but that's to be...More

Thank shaynerbop
Reviewed 15 February 2017 via mobile

Mediocre food with slow service by staff who prefer to play with mobile phones or lounge about watching TV to working; clearly lacking in firm supervision and management. All electrical device plugs in the room were 3 pin while wall sockets are 2 pin!!!

1  Thank rmg54
Reviewed 28 September 2016

Looks good on arrival, rooms are facilities are good but let down poorly supervised staff who clearly resent being distracted from their 'phones! If taking food, plan on at least a 1.5 hour wait for main course which the two I had arrived luke-warm. Even...More

1  Thank RobertGVIX
Reviewed 14 August 2016

Horizon hotel is definitely past its prime - but I was still pleasantly surprised after my Bukavu partners booked me a room there. The PLUSSES: The internet worked very well and the water flowed at all times (except a short moment one evening); the staff...More

Thank ewenlb
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Top amenities
Free High Speed Internet ( WiFi )
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Traveller (10)
Room & Suite (2)
Dining (1)
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Room Tips
"Check lake view rooms - I was on the other side but it was still ok."
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"Choose a room on the north side with a view of beautiful Lake Kivu."
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"Ask for a room with a view of Lake Kivu. They can be very beautiful rain or shine."
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"If you aren't too picky, the variety offered in room sizes provides the opportunity to save a bit."
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