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Sheraton Tianjin Hotel

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Traveller (88)
Dining (17)
Room & Suite (17)
Ratings and reviews
#16 of 1,380 Hotels in Tianjin
  • Excellent31%
  • Very good48%
  • Average17%
  • Poor2%
  • Terrible2%
Travellers talk about
“nice hotel”(5 reviews)
“club floor”(2 reviews)
“an upgrade”(2 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
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Location and contact
Zijinshan Road, Hexi District, Tianjin 300074, China
Name/address in local language
13.9 km to Tianjin Airport
202 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (373)
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58 results
Traveller rating
10
22
19
5
2
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LanguageEnglish
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10
22
19
5
2
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All reviewsnice hotelclub flooran upgradecomfortable bedr2jenglishbusinesschinaconditionerloungefurniture
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1 - 5 of 58 reviews
Reviewed 3 weeks ago via mobile

I see a lot of negative review. But the room so got has the toilets upgraded. So it is pretty alright for me. The only strange deco to me is the breakfast area where the roof top deco and the trees around it is totally...More

Thank sayvonna
Response from 天津喜來登大酒店, Director of rooms at Sheraton Tianjin HotelResponded 2 weeks ago

Thank you very much for staying with us and sharing your experience. Your advice and feedback are extremely important to us for further improvement and enhance customer experience. We highly appreciate your feedback We look forward to welcome you back again to provide you a...More

Reviewed 9 June 2018

This is said to be an older hotel in Tianjin comparing to the other SPGs. The interior is indeed dated. We got an upgrade for suite which was quite nice, but the AC in the bedroom does not work well. The thermostat does not control...More

Thank bobster30
Response from 天津喜來登大酒店, Director of rooms at Sheraton Tianjin HotelResponded 12 June 2018

Dear Valued Guest,Thank you for choosing Sheraton Tianjin for your recent stay and your positive comments on our service, facilities and food! Our management team is pleased to hear that you had a pleasant stay and would like continue sharing your travel time with us....More

Reviewed 24 March 2018

I have been coming here for years and have appreciated the attentive staff , comfortable beds a great showers. The food is good enough without being great. The one redeeming feature that countered the ageing building , decor and its poor aircon was the ever...More

Thank Alasdair S
Response from 天津喜來登大酒店, Director of rooms at Sheraton Tianjin HotelResponded 26 March 2018

Dear Alasdair S Thank you for staying with us and we greatly appreciate your feedback. It was great to hear about your positive experiences. I look forward to see you again at Sheraton Tianjin Hotel. Be Well

Reviewed 24 March 2018

Upon arrival guests are greeted by a not unusual Sheraton lobby, and lovely, smiling staff. It's only upon reaching the room you start to realise, this is definitely NOT your typically well-appointed, clean Sheraton. I don't mind that the room is dated, but I do...More

Thank Thomas D
Response from 天津喜來登大酒店, Director of rooms at Sheraton Tianjin HotelResponded 26 March 2018

Dear Thomas D Thank you for providing us your feedback on your staying experience. We greatly appreciate it. We have read your comment with gratitude, all feedback from our guests is counted as an important resource for our improvement. We are very disappointed and sorry...More

Reviewed 17 March 2018

Only one pro: the staff tries to be nice and helpful - but they can't. Beautiful entrance, but terrible rooms, substandard with no steady warm water, not really clean - in my room one of the previous guests obviously smoked, and the room smelled terribly,...More

Thank FLuisi
Response from 天津喜來登大酒店, Director of Rooms at Sheraton Tianjin HotelResponded 18 March 2018

Dear guests,Thank you for choosing to stay at Sheraton Tianjin Hotel and share your experience here. We are deeply sorry for our service, room hygiene and room amenities have not reached your satisfaction. We had immediately communicated your feedback to housekeeping and related department. The...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Meeting Rooms
Shuttle Bus Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Tennis Court
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Tianjin
#15 Luxury Hotel in Tianjin
#119 Best Value Hotel in Tianjin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Tianjin
#15 Luxury Hotel in Tianjin
#119 Best Value Hotel in Tianjin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (88)
Dining (17)
Room & Suite (17)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Posting guidelines
Room Tips
"If you are tall, ask for a room with a higher bathroom ceiling"
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"They are all Good Be assured if your not Happy just ask to move!"
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"If WiFi is important to you check that you have good signal and can get on line before unpacking. any..."
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"Higher Floors, Level 5 or 6 should be better."
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