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Grosvenor Hotel

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  • Free Parking
  • Restaurant
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232 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Reviewed 5 days ago NEWvia mobile

After booking a late check in and muddling up my dates- the day I booked for was actually incorrect. The staff here were AMAZING, they got out of bed (4am!!) and found us a room with no hassle at all. The room was recently renovated and was a pleasure for a nights stay. We cannot thank the staff enough for...

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Helpful?
Thank Zoe S
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Zoe S Hospitality is what we do. We are glad that we can have your stay enjoyable and memorable. It's our pleasure to make your day! Faithfully Ping LIM (The Proprietor)

Winchester, United Kingdom
Reviewed 1 week ago via mobile

Lots of history to the hotel and we had a fun and comfortable stay. Room we had was nice (felt like student digs - no bad thing!) and staff were friendly. Lift was a blast from the past - manual sliding doors and grills!

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Helpful?
Thank amp771
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Amp771 Thank you for taking the time to write a review. We appreciate your positivity. Definitely a fresh change for us. Safe travel and we send positive vibe to you. Faithfully Ping LIM (The Proprietor)

Christchurch, New Zealand
Reviewed 1 week ago

55 years ago I was a regular at the Grosvenor. I think I just made my last visit. We were looking for somewhere to stay a couple of nights in Timaru. We chose the Grosvenor at about $95 a night. A friendly greeting on arrival. Processed efficiently. Went to the room, a superior one, very very clean, smallish couldn't open...

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Helpful?
Thank keith g
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Keith Everyone is entitled to their own opinions. We only informed you what's been graded by New Zealand's authorised Qualmark. The 3 star is not given by us but graded by authorised professionals. By the way, I'm sorry to inform you also that when we got hold of the hotel twelve years ago, it was decorated with kitsch neon...

Las Vegas, Nevada
Reviewed 1 week ago

The hotel is a little old, but the room was clean and comfortable. The room was a little small but functional. The staff was nice and there is a great little pub downstairs with two fun bartenders. This was the least expensive room we stayed in New Zealand and was worth the price.

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Helpful?
Thank rosieox
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Rosieox Thank you for your kind review. Most of all, thank you for stopping over in Timaru. Our staff remembered you and your group of friends fondly. Travel safely. Faithfully Ping LIM (The Proprietor)

Truro, United Kingdom
Reviewed 3 weeks ago

Queen Elizabeth II stayed here in 1954, but somehow I don't think she'd stay here in 2017. A lovely building and hotel trying to reinvent itself has a little more to learn about the 21st century tourist/traveller. People's expectations are so much higher these days. When we arrived I did something I never ask and that was to view the...

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Thank Margaret J
Adelaide, Australia
Reviewed 4 weeks ago via mobile

Nice little hotel with cute, quirky finishes, stopped over the night and was greeted with great service and a clean room.there wasn't any noise during the night and the overall atmosphere leant to a rejuvenating stay.

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1Thank nightspath
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Nightspath Thank you for taking the time to write a review. We appreciate that you have an enjoyable stay at The Grosvenor. We thank you kindly. Faithfully Ping LIM (The Proprietor)

Worcestershire
Reviewed 4 weeks ago

This hotel is not our taste. Faded elegance coupled with bizarre modern decorations. Located in the dock area with no views - we had a roof view of ventilators. Room large BUT reminiscent of a university lodging circa 1960. Walls nothing more than hardboard but every sound transmitted from next door! Hair dryer which cuts out after 30 secs. Reception...

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Helpful?
Thank SydneyfromOZ
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings SydneyfromOz Thank you for taking the time to write a review. We have reiterated many times over that this is a 3 stars hotel. You labelled yourself as a Luxury Traveller and therefore, it's appreciated that you spend extra money staying elsewhere that can pamper you. Should you are not happy with the room that you are allocated with,...

Reviewed 4 weeks ago via mobile

This is the third time I have stayed here and the service in both the reception and the restaurant has always been friendly. My room this time round was comfortable, except that the wooden floors were extremely squeaky and always made me conscious of the patrons below. The TGB restaurant has a great menu and have a variety of specials...

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Helpful?
Thank Eugene S
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Eugene S Thank you for taking the time to write us a review. Thank you also for your repeat business. We are glad that you made yourself comfortable here. As for the squeaky floor, it's a matter of finding time to get our builders to nail the board down. The reality of the matter is that the hotel is...

Reviewed 4 weeks ago

Nice old converted pub. Rooms clean and quite attractive. Great location close to the downtown at a fine price. Tiny lift to get up and down stairs (so not great if you have tons of bags). Helpful staff.

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Thank Freddie B
Sydney, Australia
Reviewed 5 weeks ago via mobile

Middle of town, so no real view from the window. This is the only downside, good beds, modern updated decor. The walls have mostly very good eccentric pictures painted on them giving it great character. Menu on the gastropub was good, only dish tried was very good.

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Helpful?
Thank JamesK4242
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings JamesK4242 Thank you for your kind review. On top of The Grosvenor, especially on Room 215, you get to see the vista of the sea and beyond. We are glad that you appreciate the "Easter Eggs" that we placed all over the hotel. You are one of our few guests that caught the wry humour of the place. Yes,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Grosvenor has a penchant for authentic and unique design. Although we have been called a boutique hotel and a hip hotel, we're not sure what that really means. We're a little modern, and a little bohemian. Featuring an on-site restaurant and bar, The Grosvenor Hotel Timaru offers boutique & funky accommodation. Our accommodation offers feature art by local and international artists, throughout the hotel. You might stay that The Grosvenor is Timaru's Home of Modern Art (HoMA). With 44 rooms which are eco-friendly, sustainable and have green elements, like vintage furniture, low-VOC paints and recycled materials throughout. All accommodation has an ensuite with hairdryer, ironing board & iron, tea & coffee making facilities, complimentary unlimited Wi-Fi and TV. Fridges are available on request. Guests can enjoy dining in our fantastic restaurant which is now a Timaru institution, TGB (The Grosvenor Bar) is located in a one of a kind historical building with dramatic high ceilings, nostalgic exposed brick and modern touches. Whet your appetite with local, regional and international beers and cider. Then enjoy innovative tavern fare including traditional roasts, urban burgers, fresh salads, wrap, artisanal sandwiches and many other Kiwi favorites. ... more   less 

Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Region: New Zealand > South Island > Canterbury Region > Timaru
Price Range: RM271 - RM428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Hotel staff and other travellers.
2 questions
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Timaru, New Zealand
3 months ago

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Questions? Get answers from Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the room before you move in.”
 of 5 bubbles keithg126, 13 Feb 2017 | Read review
“Although the best room in the hotel there is noise from the port opposite. This did not detract from our level of sleep however.”
 of 5 bubbles 309margaretj, 2 Feb 2017 | Read review
“Not 105 - overlooks roof air conditioning units”
 of 5 bubbles SydneyfromOZ, 28 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles , 10 Dec 2016 | Read review
“had first apartment as come in drive ,. be warned very steep drive”
 of 5 bubbles 11Bear, 5 Dec 2016 | Read review
5 of 5