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Totem Hotel and Suites

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Traveller (18)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent26%
  • Very good32%
  • Average26%
  • Poor8%
  • Terrible8%
Travellers talk about
“second floor”(5 reviews)
“nice room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Bar/Lounge
2 Star Hotel
All hotel details
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Reviews (145)
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1 - 5 of 141 reviews
Reviewed yesterday via mobile

I booked this hotel for a one night stay, based on old pictures on the internet. Well, we were in for a surprise when we pulled up, a brand new building, brand new everything! The room was exceptionally decorated, bed and pillows were top notch....More

Thank Amy R
Reviewed 1 week ago

I came up to Valdez to meet up with some of my good friends and have a couple of days of relaxation in this little hidden paradise. As the gods were smiling upon my decision and timing, it was the opening weekend for this brand...More

2  Thank Hans D
Reviewed 18 April 2018

As a traveling salesman visiting Valdez every three weeks for years, I have stayed in every motel in the city... Totem is by far my #1 choice (in fact I book 6 months in advance to insure I get a suite). First, in my opinion,...More

Thank Roy M
Response from CHRISTIAN S, General Manager at Totem Hotel and SuitesResponded 21 April 2018

Good afternoon Roy! Thank you so very much for your extremely positive and helpful review, it means the world to myself and my team to see that we have exceeded our guest's expectations! We look forward to your return visits and are so happy you're...More

Reviewed 10 July 2017

This was an unexpected surprise. The rooms were one bedroom with a sofa bed and a kitchen. The rooms were spacious and clean. The staff was really nice! Suggest you get a second floor room as its proximity to town can be a little noisy...More

Thank Lynn N
Response from CHRISTIAN S, General Manager at Totem Hotel and SuitesResponded 13 July 2017

Thank you so much for your recent stay and positive review! We are happy to hear you enjoyed your room and the amenities that we've included for your stay. Please feel free to reach out to us directly for all of your reservation needs. Thanks...More

Reviewed 2 July 2017 via mobile

The room itself was nice, but a few things - Beds are old and not comfy at all. The bed side lamp didnt work cause u couldnt really plug it in to the electricity. One of our keys hardly worked. The room is procey for...More

Thank itaybl
Response from CHRISTIAN S, General Manager at Totem Hotel and SuitesResponded 13 July 2017

Thank you for your recent stay and review. I'm sorry to hear you had issues with the door lock, we are looking into upgrading to electronic locks upon completion of our renovations throughout the property. All of the mattresses throughout the entire property were replaced...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Banquet Room
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Microwave
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$187 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (14)
Dining (1)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kara H
10 June 2016|
AnswerShow all 7 answers
Response from jerid H | Property representative |
Hello, As far as I know there are no hotels that have a pool here in Valdez. As far as Jacuzzis, I know the Totem Inn does not. If you are looking to get more questions answered the front desk number is (907835-4443. There... More
0
Votes
Cheryl F
5 June 2015|
AnswerShow all 2 answers
Response from Mark S | Property representative |
Hi Cheryl, Thank you for your inquiry. Because of our full service restaurant with a "legendary breakfast" we do not package inclusive rates. We would love to have you join us both for a great nights rest and possibly one... More
0
Votes
NDB65
9 May 2015|
Answer
Response from Mark S | Property representative |
Our cancellation policy is 24 hours or 1 day and I apologize for the confusion. I need to update this on the Trip Advisor site, thank you for the reminder and hope to see you this summer. Mark Spring, GM
0
Votes
Room Tips
"All the rooms are good, well insulated, and you will sleep like a baby."
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"I prefer the Suites.... but book way in advance."
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"2nd floor and bring your laundry detergent!"
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"The cabins may be quieter than the rooms."
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