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Holiday Inn Casa Grande

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Holiday Inn Casa Grande
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322 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Brisbane, Australia
Reviewed 1 week ago NEW

We stopped here for one night whilst driving through due to the good trip advisor reviews stating it was clean. We paid for the room and breakfast. On arrival the room looked dated (despite the lobby looking pretty flash), we dropped our bags in and noticed the soap in the bathroom was open and dirty. As it was late we...

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Helpful?
1Thank 598cla
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Thank you for sharing your feedback regarding your recent visit. On behalf of our entire staff, we apologize that you were not pleased with your stay at our property. As you mentioned in your review, our guests typically report having a positive experience while staying with us and we are very sorry this was not the case for you. We...

El Cajon, California
Reviewed 1 week ago

Friendly staff and the room was comfortable, clean and quiet. The breakfast buffet was very good. The wet bar and coffee maker in our room was a nice feature as was the small in room refrigerator. Also, plenty of ice available from the ice machine. We did not have time to utilize some of the amenities including the swimming pool...

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Helpful?
Thank Jan W
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Jan, It brightens our day to know we were able to provide you with such a lovely stay. It sounds like you really enjoyed the amenities in your room and which we are pleased to hear. It's also pleasing to know you were able to relax since it was comfy and quiet. Maybe next time you visit you'll save...

Reviewed 3 weeks ago via mobile

We stayed here one night because it was alot cheaper then Phoenix hotels. Clean room, nice size, nice beds, clean laundry. We got a voucher for breakfast in the adjoining restaurant and it was a buffet and was good food. Only complaint was the loud train horn that blows as it goes thru town near hotel. They did offer ear...

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Helpful?
Thank Wanda H
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Wanda, On behalf of our team at Holiday Inn Casa Grande, we thank you for sharing your experience from your recent stay with us. Cleanliness, comfort, and convenience are all aspects we take pride in, and we are pleased to know you appreciated them. We are happy to know you took advantage of the breakfast and you enjoyed your...

Casa Grande, Arizona
Reviewed 3 weeks ago

Last week for the second year in a row, Hector Savala and the wonderful staff at the Holiday Inn hosted a fantastic employee event for our company. The food and service were both excellent. The ballroom was set up exactly as we requested, and everything was done promptly and with a smile. A great venue to work with!

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Helpful?
1Thank TanyaH_10
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Tanya, It was such a pleasure and privilege, having the chance to work with you again. We enjoy hosting venues, especially when they are filled with friendly people like yourself! Thank you for continuing to trust Holiday Inn Casa Grande to deliver the excellent service you expected. Your kind feedback will be passed along. We look forward to helping...

Calgary, Canada
Reviewed 3 weeks ago

Stayed on the 3rd floor, very quiet. Room may be a little dated but was very clean. Breakfast buffet was excellent. Good value. Good mattress and shower pressure. We were very pleased with our stay and would stay again.

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Helpful?
Thank WendyJP31
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Your kind words brighten our day. We're glad to know you had a quite, clean and comfortable room where you were able to relax and get a good night's sleep. Breakfast is the most important meal of the day and it's good to know you filled up on our delicious buffet. Thank you for that compliment. We certainly hope to...

Reviewed 3 weeks ago

Convenient location, but outer gate to courtyard, and my window, not secure. Property looks ok, but get 2nd floor for better feel of security. My window didnt lock, toilet had nasty stains, would not flush until several tries and holding down lever, previous guests towel and washcloth still hanging on shower rod. Alarm went off in next room, for 10...

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Helpful?
1Thank SEgolf8
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We cannot thank you enough for leaving all of your constructive comments for us. It sounds like you ran into some problems during your recent stay and for that we apologize. We will be checking with our housekeeping manager regarding why your room was not cleaned properly. Safety is of the utmost importance to us, so maintenance is going to...

Redding, California
Reviewed 3 weeks ago via mobile

Rooms were confortable but no doors on the closet.... The restaurant was terrible the evening waiter poor. I would not suggest this eatery...We arrive late and a little desperate to find a bite....big mistake! Breakfast service was ok but still not worth it

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Helpful?
1Thank 530Gypsy
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your helpful feedback. It sounds like you arrived to a nice, comfortable room which delights us. We're sorry to hear you experienced poor service in our restaurant. We hope you informed the manager so they were able to make it right for you. We want you to leave on a happy note. We apologize that...

Pacific Grove, Ca
Reviewed 4 weeks ago via mobile

We came to AZ for the rock & gem shows. Decided to pick a town halfway between Phoenix and Tucson. I looked up Casa Grande and then booked this place. Rates were great, rooms were nice and the pool was heated and outdoors. We would stay here again. Loved this town because it has several things to see and do...

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Helpful?
Thank debinmonterey
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We loved reading your feedback! Thanks so much for letting us know how much you enjoyed your stay. It sounds like you and your hubby thoroughly enjoyed the attractions near our property. We can't wait to see you two in again. We'd love the chance to provide you with an even better experience. Thanks again for the review! Come back...

West Bend, WI
Reviewed 4 weeks ago via mobile

My kind of hotel! Quiet, at edge of town. Beautiful pool, great bed, little restaurant attached. Compared to Holiday Expresses, excellent breakfast. Would definitely recommend it. Looks like a nice town, as well.

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Helpful?
Thank klutzWestBend
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We truly appreciate your 5-star review! We are delighted to hear that our hotel was the perfect match for you, giving you the opportunity to quietly relax during your stay. We are also pleased to know that you were able to enjoy the pool and restaurant and we hope this means that you will come back to visit us the...

Goodyear, Arizona
Reviewed 5 weeks ago

This is such a lovely place to relax! From check in to check out the staff was very friendly. Genesis at the front desk accommodated all of our needs. The rooms are a bit outdated but they are well maintained and very clean. Breakfast was surprisingly very good comparing to other IHG hotels I've stayed at.

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Helpful?
Thank lizzierivera111
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Lizzie, Comments like these make us so happy. Thank you so much for letting us know about your visit. Our staff works very hard to give our guests a first class experience and we're glad that you were accommodated so nicely. We hope this means we'll be seeing you back soon. We'd love the chance to provide you with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Whether business or pleasure brings you to Casa Grande, our hotel's free wireless internet access keeps you connected. Cabo's Bar and Grill, our on-site eatery, features an American menu with delicious prime rib and pasta diablo. With an exceptionally friendly and professional staff that exceeds your every expectation, it's easy to see why we're one of the best hotels in Casa Grande, AZ. ... more   less 

Additional Information about Holiday Inn Casa Grande

Address: 777 N Pinal Ave, Casa Grande, AZ 85122-3939
Region: United States > Arizona > Central Arizona > Casa Grande
Price Range: RM412 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Casa Grande 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Casa Grande Hotel Casa Grande
Casa Grande Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Casa Grande staff and other travellers.
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Questions? Get answers from Holiday Inn Casa Grande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
  • soap used before our check in
  • one of the hairs on sheets of which they were numerous
  • stains
  • mirror not cleaned
  • blood on sheets
 of 5 bubbles 598cla, 17 Mar 2017 | Read review
“We were on the third floor above a large parking lot and the room was very quiet.”
 of 5 bubbles Q202ZKjanw, 13 Mar 2017 | Read review
“Get an inside room to avoid any unwanted noise from passing trains.”
 of 5 bubbles ryanxander4, 11 Jan 2017 | Read review
“Try for a room facing north”
 of 5 bubbles DaveH587, 7 Nov 2016 | Read review
“Get the breakfast buffet. The food is fabulous, and the price is great!”
 of 5 bubbles RobM621, 17 Oct 2016 | Read review
5 of 5