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Comfort Inn

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147 Reviews from our TripAdvisor Community

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Showing 142: English reviews
California
Reviewed 18 October 2016

Let's start with great location, Right off the 10 Freeway. Checking in was ok, Front desk guy must be having a bad day, He was not a friendly person. Our room was in second floor and there was no elevator to get to. Our room was not clean at all, Someone stayed there before us must of been smoking in...

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Helpful?
Thank mdhotrod
Tim V, General Manager at Comfort Inn, responded to this review

Please Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with Guest Services to ensure we handle these types of situations differently in the future. What you encountered during your stay is not a typical day at the Comfort Inn. And I have looked into...

Ranchos De Taos, New Mexico
Reviewed 18 October 2016 via mobile

Last month I thought that it had been a long time since I stayed at a hotel without automatic front doors & wondered how old the building is. Still a low'ish rate so booked a room for 2 nights on the way to LA. Checked in, got a room on the second floor & asked where the elevator was located...

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Helpful?
Thank Warurmonk
Tim V, General Manager at Comfort Inn, responded to this review

Thank you for sharing your comments with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Currently we do not have a elevator it is something we are looking at in the future. Until then we are more than happy handle baggage for our guests,...

Sierra Nevada National Park, Spain
Reviewed 13 October 2016

the guy didn't want to check me in because the guy that had came in behind me said something to the front desk clerk and he refused to sell to me and kicked me out the parking lot I had no place to go every one else was booked

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Helpful?
Thank 76mikejones
Tim V, General Manager at Comfort Inn, responded to this review

Good Afternoon 76mikejones The Comfort In Casa Grande. Does not make the habit of refusing service to any guest with out a valid reason. And in this case there was one. There were other motels in town for him to go to if he chose . But he chose to move on to Phoenix instead.

Goodyear, Arizona
Reviewed 11 October 2016

Last minute booking during soccer tournament...the staff was very kind, helpful and friendly. The room, #129, was pretty large with a large bathroom, fridge, microwave, coffee & large, flat screen tv. The AC blew super cold which helped after a long day of playing soccer! Plenty of space in this clean, modern room. The free breakfast offered plenty of traditional...

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Helpful?
Thank J R H
Tim V, General Manager at Comfort Inn, responded to this review

Hi J R H Thank you for staying with us, And sharing your comments about your stay. We are glad you liked are accommodations. And I hope it helped you do well in the soccer tournament. See you for the next one. Kind regards.

Shelby, Montana
Reviewed 2 October 2016

About the only drawback/negative thing that I found while staying here was that there was not an elevator. So if you stay on the second floor, you must use the stairs. Other than that I really enjoyed my stay there.

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Helpful?
Thank Jim E
Tim V, General Manager at Comfort Inn, responded to this review

Good morning Jim. Thank you for staying with us. Glad you enjoyed your stay. Currently we do not have a elevator, It is something we are looking at for the future. Until then we are more than happy to handle baggage for these who want it to get up and down the stairs. Safe travels. Tim Extern

South Dakota
Reviewed 1 October 2016

I love this hotel been coming here for many years I know the owner Sam I love how the pool area was remodeled the breakfast was ok the waffles are the best the eggs not so much all there staff is grate the manger Tim try's to joke but the jokes are not funny they are kind of rude I...

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Helpful?
Thank lindaavery
Sam P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for sharing your comments and concerns about Our Comfort Inn. All concerns are being reviewed. And appropriate action will be taken if necessary. Thank you for staying with us. Safe Travels.

Texas
Reviewed 21 September 2016

I stayed there a day ago and it was just wonderful there breakfast was grate the housekeeping are very nice lady's the front desk was grate just the girl that was in the front needs to smile she seemed with no emotions as I joked with her. I will return soon and I hope the manager I think his name...

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Helpful?
2Thank lala236915
Sam P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for sharing your comments and concerns about Our Comfort Inn. All concerns are being reviewed. And appropriate action will be taken if necessary. Thank you for staying with us. Safe Travels.

Atlanta, Georgia
Reviewed 18 September 2016

i love the housekeeping and bf staff just a rude manager I will stop staying here until manager changes' hope the owners see this and take notes and the carpet was no good it had a nasty smell the pool was grate it was remodeled . I like how now they have a smoking section but during the day is...

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Helpful?
3Thank jamesbabe
Sam P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for sharing your comments and concerns about Our Comfort Inn. All concerns are being reviewed. And appropriate action will be taken if necessary. Thank you for staying with us. Safe Travels.

Reviewed 14 September 2016 via mobile

The staff was very nice, helpful and willing to go the extra mile for you. They allowed pets, which is great since I have a service animal. Great breakfast, pool, workout area, and close to shopping! Will definitely stay again!

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Helpful?
Thank Tonya A
Tim V, Manager at Comfort Inn, responded to this review

Good Morning Tonya. Thank you for staying with us and you kind words about your stay. Look forward to you next stay. Please keep in mind this Comfort Inn is non pet friendly. But we due honor service animals.

Reviewed 5 September 2016 via mobile

I checked in with my kids and when we walked in the lobby had a really weird smell. Tried to ignore it and when we got to the room it smelled like lemon, smoke, and some kind of chemical. It was gross.....carpet was dirty and damp. Moved rooms and the next room was SKETCHY!!! It joined another room but the...

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Helpful?
1Thank Julie N
Tim V, General Manager at Comfort Inn, responded to this review

Hi Julie Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with Housekeeping Services and Maintenance to ensure we handle these types of situations differently in the future. It is comments like yours that help us improve this property for all of our guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 2145 East Florence Boulevard, Casa Grande, AZ 85122-5400
Region: United States > Arizona > Central Arizona > Casa Grande
Price Range: RM274 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Inn Casa Grande
Casa Grande Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 115.”
 of 5 bubbles RitaAdvisor, 28 Nov 2016 | Read review
“Ask for first floor if you are too lazy to walk up a short flight of stairs.”
 of 5 bubbles flyermontana, 29 Oct 2016 | Read review
“Second floor at end of hall is the most quiet room.”
 of 5 bubbles tiltowait, 27 Oct 2016 | Read review
“none at all”
 of 5 bubbles mdhotrod, 17 Oct 2016 | Read review
“First floor”
 of 5 bubbles JRH_12, 11 Oct 2016 | Read review
5 of 5