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Home2 Suites by Hilton Phoenix Chandler

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Traveller (64)
Room & Suite (34)
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About

#3 of 36 hotels in Chandler
Location
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Service
Value
Home2 Suites by Hilton Phoenix Chandler is your new home away from home in Chandler AZ. Located off Loop 202, our hotel is conveniently set in Ocotillo, a growing tech and corporate office area in southwest Chandler. Walk to restaurants catering to every palette and enjoy easy access to grocery stores and retail shopping. Our shuttle operates within a five-mile radius of the hotel. Settle into a roomy, stylish suite with a living area, kitchenette, beautiful views of the desert through large picture windows, and a working wall with plenty of space to sprawl out and get the job done. Use the free in-room WiFi to connect with family and work. Don't forget your four-legged companion's leash and bowl because your hotel is your pet's Home2 during your stay. Join us at our Inspired Table daily for a free breakfast of baked goods, oatmeal, yogurt, hot sandwiches, and other favorites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Board games / puzzles
Kids stay free
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
489Reviews10Q+A29Room tips
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Teri_Bitler wrote a review Jan 2024
Chandler, Arizona, USA11 contributions2 helpful votes
I can't say enough about the management of this property. Nothing is ever perfect, no matter where we stay. HOWEVER, the manager of this property was SO ATTENTIVE to our needs! Congratulations to Hilton for Greg Paine, the manager! I definitely recommend this property to anyone traveling to the East Valley.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 9 Jan 2024
Teri_Bitler, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brandywine71 wrote a review Jan 2023
Oro Valley, Arizona74 contributions46 helpful votes
Hotel's Favourite
Overall, was very nice. Courteous staff, clean room and fairly quiet.Free breakfast was nice. Pool and hot tub are, of course, outdoors. Was a bit pricey but most places in Phoenix are in the winter.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 25 Jan 2023
Brandywine71, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reg P wrote a review Nov 2023
Appleton, Wisconsin1 contribution
I could not sleep the entire night! The room next to me kept their TV or radio on "all night long". I got up at 3:30 to tell the front desk person that my night was ruined...so I got up to go to McDonald's. She promised me that Heather would contact me the next day, which she never did. I went in personally the next day to see Heather in person, but she did apologize for the noisy guest, and was unwilling to go out of her way to do anything meaningful to make up for my terrible experience at their hotel due to their unpleasant guest (and perhaps their walls that don't provide enough of a sound barrier). She said she'd have the General Manager call me on Monday, which he never did. Never stay here if you want a quiet night's sleep, and don't trust Heather or Hilton management to do anything to show they value you as a customer.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 22 Nov 2023
Thank you for taking the time to share your feedback with us about your stay, regp193. We strive to provide a relaxing environment free of distractions and apologize for the noise that you experienced. Please feel free to reach out to the hotel directly if you would like to discuss this issue further offline. We hope to have you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BJBrew wrote a review Nov 2023
Los Angeles, California213 contributions119 helpful votes
Diamond member here. I have over 1000 nights and am on track to get Lifetime Diamond status in Feb 2024. I was here on a 2 day business trip. I chose this property b/c it was the closest to where the business meeting was, and I didn't want to spend $200+ renting a car (short notice trip). Staff was Hilton courteous and sincere, but they were not trained adequately. 1. I asked for instructions on how to get from the airport to the hotel using the Metro Rail and the bus. I asked this after I had gotten off the Metro Rail at what I thought was the proper stop, but was not. Staff could not give me an answer, but they did give the wrong answer as to what was the closest stop to the bus. For the staff and for everybody else, here are the directions. Take the tram from Sky Harbor to the 44th St station (end of the line). Walk to the Metro Rail (about 200 yds indoors). Get an all-day Metro-bus pass (for Seniors it's $2, but be sure you get the combo yellow pass). Take the Metro Rail eastbound to the Sycamore St. stop. Walk north across Main St. to the bus terminal. Get on the Dobson #96 bus going south. BE SURE YOU GET THE LINE THAT ENDS AT OCOTILLO RD. It's a hike, but the bus will stop across the st from the hotel. Takes probably half an hour on the bus. 2. I did not find the linen for the fold out couch. I asked the front desk if they had them in the room or not. Staff (different person from #1) did not know the answer. They contacted me later telling me where it was. Staff did not know whether or not it was even in the room. Again, courteous, professional, staff but inadequately trained. A friend of mine stayed there the 2nd night and had an electric car. No charging stations at the hotel. He asked and was told this. Bed was comfortable enough, shower did not have a consistent temperature- sometimes hot, sometimes cold. Breakfast was standard H2Suite fare- certainly adequate.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 21 Nov 2023
BJBrew, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raquel S wrote a review Sept 2023
2 contributions
This hotel was great. The rooms are clean and spacious. Rooms are very modern. Staff was great. The breakfast is what you would expect but it’s enough to get you through your day. If you are on your way to California this is a good place to stop and rest right off high way 10.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 11 Sept 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aneesah L wrote a review Sept 2023
El Paso, Texas3 contributions
I was excited about my upcoming stay and Home2home Suites as we had not stayed with this hotel brand before but it fell under my Hilton brand so I was excited. I loved how I was able to pick my room the day before and check in under the app. However, I found out it was useless. We we stopped @ the front desk for "check in" I let the lady know I checked in through the app but she proceeded to give me another room. I inquired why I don't have the room 229 that I booked (showing her on my app), she stated that it was not available. Hmmm?? Okay.. useless. So we were given Rm 218. We noticed the hallway was a buzz with shampooers and asked what's going on? She stated that the carpets were being cleaned but didn't let us know this was going to affect us. She said an email was sent out to those who were going to be affected. We received no such email. Why were put in a room with wet carpet was ridiculous. Upon reaching our room the carpet was wet due to it have been recently shampooed. I was not happy at this as I had driven over 200 miles to take my shoes off. I knew it would not be dry for another few days, so we called down for another room. We were told the hotel was full and there were not any available. Excellent customer service requires an I'm so sorry, or a semblance of empathy, but we received neither!! Since she was not forthcoming with any information this is why we rate it a 4. We felt like it was a "take it or leave it" situation - no apology for the inconvenience either!! Trying to do this scheduled maintenance in 1 or 2 days they put their guess to bare the inconvenience of it and therefore I will not stay here again nor recommend this hotel. So glad I hadn't extend our stay as I was planning. Note: The next day I stayed at Home2 Suites in Tucson(by airport) and had a warm and welcoming experience there.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Did not do the pool or exercise room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 5 Sept 2023
Thank you for the review, Aneesah. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ornetta W wrote a review Aug 2023
7 contributions
I spent a few days at the hotel for a work event. The staff were accomodating and polite. They provided free breakfast daily, the hotel was clean. It is located minutes away from restaurants and stores.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 16 Aug 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adv1213 wrote a review Jul 2023
Cleveland, Ohio54 contributions22 helpful votes
Renovation’s desperately needed. Dirty stained carpet in hallways and in rooms. Office chair in rooms stained and dirty. Funny smell in room. Terrible breakfast. No conditioner or lotion provided. Pool and hot tub were green.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 3 Jul 2023
Thank you for taking the time to share your feedback about your recent stay, Adv1213. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dameon W wrote a review Jun 2023
1 contribution
We stayed two nights, and noisy and drunk guests plagued both nights. There were empty beer boxes and cans in the halls and a loud party at the pool right outside our window. Friday, there was banging on our wall until 4 AM, and when we left Sunday at 7 AM, a drunk guest leered and made sexist remarks to my wife. SCARY. I would have demanded my money back, but no one was at the front desk when we left, and we wanted to leave immediately. Very disappointed.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 20 Jun 2023
Thank you for taking the time post about your experience, Dameon. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Greg P. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chriss S wrote a review Jun 2023
West Columbia, South Carolina4 contributions
The food quality has significantly decreased in the past couple of years at Home2Suites. Even during the pandemic, the food quality was decent. I’ve stayed at many H2S over the past 5 years without issues. The premade sandwiches and eggs were tasteless. The bed was not comfortable. I could feel springs every time i turned over. I stayed for seven days and requested housekeeping. I was told that they only come in every fourth day. Many days I had piles of towels laying in my kitchen and bathroom. I had to request fresh towels, trash and dirty towels removed. My kitchen supplies did not get restocked, such as dish washing detergent and coffee. My kitchen floor was dirty, and I had no way of cleaning it besides using a bath towel to mop it up. What is the point of having housekeeping staff, if they don’t come in and take care of housekeeping duties. I recently traveled internationally and housekeeping came in every day, to freshen the room and provide towels, and supplies. I did not have to ask for their services. They gladly offered them with a smile. This cannot be the best effort you have.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Home2 Suites by Hilton Phoenix Chandler
Responded 5 Jun 2023
Thank you for sharing your experience, Rochselynn. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Chandler.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 623 - RM 1,481 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaChandler
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOME2 SUITES BY HILTON PHOENIX CHANDLER: UPDATED 2024 Hotel Reviews, Price Comparison and 115 Photos (AZ) - Tripadvisor

Frequently Asked Questions about Home2 Suites by Hilton Phoenix Chandler
Which popular attractions are close to Home2 Suites by Hilton Phoenix Chandler?
Nearby attractions include Escape the Room (4.3 km), Sibley's West: The Chandler and Arizona Gift Shop (5.9 km), and Tumbleweed Park (5.5 km).
What are some of the property amenities at Home2 Suites by Hilton Phoenix Chandler?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Home2 Suites by Hilton Phoenix Chandler?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Phoenix Chandler?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Home2 Suites by Hilton Phoenix Chandler?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton Phoenix Chandler?
Conveniently located restaurants include Floridino's Pizza & Pasta, SanTan Brewing Company, and Firebirds Wood Fired Grill.
Are there opportunities to exercise at Home2 Suites by Hilton Phoenix Chandler?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Home2 Suites by Hilton Phoenix Chandler?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites by Hilton Phoenix Chandler?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Home2 Suites by Hilton Phoenix Chandler?
The staff speaks multiple languages, including English and Spanish.
Is Home2 Suites by Hilton Phoenix Chandler accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.