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I have never written a review before, however, our stay at the Hawthorne Suites by Wyndham Chandler mandates I do so. Upon entry into our cave, dank room, the stale odor was thick. My husband and I checked out our space that we reserved for...More
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Thank Pamela F
Response from Suzanne V, General Manager at Hawthorn Suites by Wyndham Chandler/Phoenix AreaResponded 6 March 2017
I understand you were not happy with the condition of the room, which I apologized for and asked if you had asked the FD if you could change rooms. You immediately became defensive and said you have pictures of your room and you are sending...More
US$80 - US$183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Hawthorn Suites By Wyndham Phoenix Chandler Hotel Chandler ,
Thank you for your email. The hotel's last major renovation was in 2008, although improvements are ongoing. The pool temperature is set at 80 in the winter months. This particular type of roach the guest referred to is... More
Thank you for your email. The hotel's last major renovation was in 2008, although improvements are ongoing. The pool temperature is set at 80 in the winter months. This particular type of roach the guest referred to is common here in the Valley, which are known to infest even the most sanitary and well-organized homes and buildings. I want to assure you that we have a professional commercial pest control company that does treat the property regularly as we take every precaution to prevent against them. It truly was an isolated incident. If there is anything else I can assist you with, please let me know. Thank you.