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The accommodations were good and the staff was very nice. Parking is ample, and I appreciated that there was a supermarket conveniently located nearby, within walking distance.
But unfortunately my room (#114) had bed bugs, which I unwittingly took back home with me, and which...More
Response from jasonbC6965SU, General Manager at Verde Valley InnResponded 20 November 2017
You stayed with us October 13 and 14th.
You called our property on November 13th and left a message for me of your mentioned issue a month later. Immediately our staff inspected the room in which you stayed that is different from the room number...More
Prices are dear in October so we booked one night here based upon prior reviews. Pics were accurate as finishes are fairly new. But a/c unit was horrendous: every five minutes it sounded like a fog horn, clanking and loudly cycling. All. Night. Long!! The...More
Thank Mary V
Response from jasonbC6965SU, Manager at Verde Valley InnResponded 24 October 2017
I apologize for any inconvenience regarding AC and wish you would have let us know right away as we could have relocated you to another room.
We visit this area regularly doing art shows. Chose this property because the rates in Sedona during October are through the roof. Will definitely have to look elsewhere next time. Requested a first floor room with parking at the door because our vehicle was loaded...More
Thank Angele F
Response from jasonbC6965SU, General Manager at Verde Valley InnResponded 19 October 2017
You made an online booking which computer chooses in placement of rooms automatically which was upstairs. In order to accommodate your request I moved you to the only available room we had upon your check in which we hold till last to rent as it...More
Our family reserved several rooms here in June for our mom's funeral. We had 30 family members in town and booking lodging can be challenging due to proximity to Sedona. The manager was pleasant to work with but didn't go out of his way to...More
Thank Deb M
Response from jasonbC6965SU, General Manager at Verde Valley InnResponded 14 July 2017
We thank you for sharing your feedback.
I will insure our housekeeping staff pays attention to every detail and apologize for any inconvenience.
The manager was a very nice fellow, so the first impression was a good one, although the office was pretty Spartan. But, I wasn't saying in the office. We were in 214 with a king bed. Lots of space, not tight at all. The floor...More
1 Thank dbell12221
Response from jasonbC6965SU, General Manager at Verde Valley InnResponded 22 May 2017
Thank you for sharing your comments.
We appreciate and Thank you for staying with us.