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DoubleTree by Hilton Hotel Phoenix - Gilbert

642 reviews
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Traveller (33)
Room & Suite (8)
Dining (1)
Overview
  • Excellent54%
  • Very good23%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“double tree”(50 reviews)
“cookies”(46 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Phoenix - Gilbert
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (642)Write a Review
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339
147
84
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34
Show reviews that mention
All reviewsdouble treecookiesconference centerrestaurant barrooms were cleanbeautiful hotelshopping mallsan tan villageenjoyed my staystaff was friendlybusiness tripbed was very comfortablemesa gateway airportgreat place to staybreakfast buffetpandancustomer service
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1 - 5 of 638 reviews
Reviewed 2 days ago

Had a great stay! The kids loved the pool, breakfast was great and wonderful location right next to San Tan Village and across the street from top golf. Very friendly staff and cool hotel! We will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
Thank clan52015
Hotel's Favourite
Reviewed 17 November 2017

My week in Gilbert AZ at a new Doubletree property at San Tan Village to get away from the city, to check out this area that rised up from the desert and fields where there was nothing ten years ago. Upper class casual feel and...More

Review collected in partnership with DoubleTree by Hilton
Thank spacecoastkim
Reviewed 2 weeks ago

Clean room with a funny ( unpleasant) smell. Traffic noise through the night kept me awake for most of it. Maybe a room on the opposite side would have been better, but I wouldn't take the chance that it may not be. There are also...More

Review collected in partnership with DoubleTree by Hilton
Thank Finkel_2014
Response from Chuck B, General Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 1 week ago

Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I will pass along the clean room comments to the...More

Reviewed 2 weeks ago

We have stayed at this hotel twice now and again were very pleased with the cleanliness, location and very pleasant staff. We will definitely be staying there again. The location across the street from the SanTan shopping center is awesome!

Review collected in partnership with DoubleTree by Hilton
Thank lindahZ1817IL
Reviewed 2 weeks ago

The hotel was pretty and hotel staff pleasant enough but watch out - bed and pillows are terrible (even replacement pillows) and I could hear my next door neighbors conversation at 2am....unfortunately I am a light sleeper.More

Review collected in partnership with DoubleTree by Hilton
Thank X5137YPangelae
Response from Chuck B, General Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 1 week ago

Dear X5137YPangelea: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I apologize that the pillows, the replacement pillows, and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Heated pool
Details
Price range
US$109 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Gilbert
#4 Romantic Hotel in Gilbert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Gilbert
#4 Romantic Hotel in Gilbert
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (8)
Dining (1)
Hotel & Grounds (31)
Business Centre & Event Rooms (3)
Bathroom (1)
Questions & Answers
Ask a question
Andrea K
6 April 2017|
AnswerShow all 4 answers
Response from bp5442 | Reviewed this property |
I believe their shuttle goes as far as the computer San Tan airport but not to the Phoenix airport.
1
Vote
OrangeCountyRebecca
22 July 2015|
Answer
Response from Chuck B | Property representative |
There are many things to do in our area... Depending on when you are visiting and what interests your children. If visiting soon, I recommend a water park, Build A Bear is located across the street too, and of course movies... More
0
Votes
slm11
7 March 2015|
AnswerShow all 3 answers
Response from Chuck B | Property representative |
Hi! The guests are welcome to use the stairs to access their rooms. Sorry for the delayed response. If you have any other questions please call me... 480-809-4061 Thank you!
0
Votes
Room Tips
"even numbered rooms have the best views"
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"Parking behind the hotel, easy accessible door."
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"Ground floor was easy access to the pool but still quiet. Outside doors are keyed for security. Lobby is..."
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"Stay someplace else"
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