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Quality Inn & Suites Goodyear

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Quality Inn & Suites Goodyear
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270 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Albuquerque, New Mexico
Reviewed yesterday NEWvia mobile

Complete rip off. We stayed at this hotel during Spring training season and we were extremely disappointed. Rate of hotel stay did not match hotel quality. Rooms are dirty. Beds are stained yellow. Heater fell apart. Holes in the shower. Disgusting. We were easily charged double the normal price due to the Spring training tourism. Never again.

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Helpful?
Thank Mcb180
Goodyear, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016 via mobile

I was staying at the quality inn for a couple of days for a trip and it surpassed my expectations. The room was in top condition, the breakfast was delicious, the staff was quick with checking me in, and the hotel itself was very clean. All the staff was kind and if I ever needed help, the staff was there...

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Helpful?
1Thank Nilkyway
About Hotel's Favourite Review
AtlasHMC, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review

Dear Nilkyway: It is a pleasure hearing from, we are happy you stayed with and hope to see you back soon! Quality Inn Team

Reviewed 3 days ago NEW

Rooms have charm but are definitely dated. Furnishings are well-worn and need to be replaced. That being said, the rooms were clean and the staff attentive and pleasant. The big complaint has to do with booking through CHOICE. We specifically requested two non smoking rooms only to find on check-in we were booked into smoking rooms.

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Helpful?
Thank Carol S
Spokane, Washington
Reviewed 1 week ago NEWvia mobile

The hotel is slightly worn, but it's pet friendly. The staff was excellent, particularly Reanna! She was extremely professional and helpful! The hotel has a large on leash pet area, complete with pickup bags!

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Helpful?
Thank rwork60
Reviewed 1 week ago via mobile

front desk Tina and housekeeping Crystal are two if the best people i have ever had the pleasure of meating and made sure my wife and i felt every welcomed the rooms are great for the price we would definitely stay here again thank you ladys and to the rest of the staff here

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Helpful?
Thank Darin H
Sewell, New Jersey
Reviewed 1 week ago

The nicest thing about this Quality hotel is the front (see picture with Spanish architecture, palm trees and fountain). The view of the rest of the hotel is an older building with metal hotel rooms facing the parking lot and the freeway (i.e. no Spanish architecture, palm trees, or fountain). The staff were friendly and the inside room was pretty...

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Helpful?
Thank eddyd263
Columbus, Ohio
Reviewed 1 week ago

Very friendly and helpful staff, including desk clerks and housekeeping staff. We had a king suite and it was a large two room suite with a nice area containing a small refrigerator, microwave, coffee maker and wet bar size sink. The living room had a tv,dresser,couch,chair, coffee table,desk and round eating table with two chairs. The bedroom had a wonderful,...

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Helpful?
Thank Margaret10512
Tucson, Arizona
Reviewed 1 week ago

P.M Staff Sucks Room- filthy dusty old linens/sheets stained. Carpet DISTGUSTING ( RUINED NEW WHITE SOCKS). Questionable people outside asked 2 buy illegal items FEAR 4 SAFETY, felt very uncomfortable

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Helpful?
Thank CHRIS D
Sergio P, Front Office Manager at Quality Inn & Suites Goodyear, responded to this review

I am so sorry you had a bad experience at our hotel in Goodyear, we strive to make every guests experience a positive one. Please accept my sincerest apologies and I hope you give us another chance in the near future to show that we have addressed your issue and we are trying to do better every day. Sincerely, Marcie...

Reviewed 1 week ago via mobile

I loved my visit this evening. The gentleman at the front desk was very sweet and courteous. I believe his name was Carlos but I could be wrong. But he was an awesome desk attendant. He made a very good first impression for the hotel. I will definitely recommend and come back!

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Helpful?
Thank gabriel j
Sergio P, Front Office Manager at Quality Inn & Suites Goodyear, responded to this review

Gabriel, Thank you very much for the great review. We work really hard to deliver the best guest experience possible, So i am happy to see that reflected in your last stay. I made sure Carlos got the recognition he deserved.

Lake Havasu City, Arizona, United States
Reviewed 3 weeks ago

If you read my other reviews, we travel quite a bit for our kiddo's sports. This particular event fell on the same weekend as the first spring training games and a big car show that was in town. Needless to say, every hotel was booked except the QI when I called around, and they charged as such. It was outrageous....

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Helpful?
Thank Glo3S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you Visit Goodyear/Phoenix, please visit the Quality Inn and Suites. ... more   less 

Additional Information about Quality Inn & Suites Goodyear

Address: 950 N Dysart Rd, Goodyear, AZ 85338-1160
Region: United States > Arizona > Goodyear
Price Range: RM310 - RM1,396 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Goodyear 2.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Hotels.com and Booking.com so you can book your Quality Inn & Suites Goodyear reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Goodyear Quality Inn
Quality Inn Goodyear
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Goodyear staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Goodyear staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If booked through CHOICE, call the hotel directly to confirm your choice of accommodations.”
 of 5 bubbles , 22 Mar 2017 | Read review
“do not recommend”
 of 5 bubbles chrisdE4667PL, 12 Mar 2017 | Read review
“Ask for a room facing the courtyard instead of facing the freeway or parking lot.”
 of 5 bubbles Glo3S, 3 Mar 2017 | Read review
“"Rooms on the south side are quieter"”
 of 5 bubbles MarianneS809, 25 Feb 2017 | Read review
“Make sure the refrigerator is plugged in if you have food.”
 of 5 bubbles traviesa429, 14 Feb 2017 | Read review
5 of 5