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The Plettenberg Hotel

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498 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

Back here after 4 years and it's still our favourite hotel. Fabulous smiley, helpful staff who can't do enough for you. One of the best views of the Bay from the entrance lobby. It just gets better, the food is amazing and the cocktails to die for. Close to the beach restaurants of The Lookout (great for lunch) and Equinox...

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Helpful?
Thank v0dkalady
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Vodkalady Thank you for taking the time two write a review for us. I am delighted to read that you had another memorable stay with us. Your kind words is very much appreciated. Thank you for your compliment about my team. They are an asset to me. Our views are simply divine. I have also shared your feedback with...

Nottingham, United Kingdom
Reviewed 3 weeks ago

First impression of The Plettenburg was a positive one,great position looking out over the sea and beaches,room was immaculate,huge bed,bathroom,walking wardrobe and a lovely sea view.Food was excellent and well prepared,with attentive staff at beck and call,views from restaurant magnificent.One criticism no proper gluten free bread at breakfast even though we warned in advance that it was required,but would go...

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Helpful?
Thank Chazzer124
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Chazzer124 Thank you very much for your review. I am delighted to read that you had an unforgettable experience with us. First impressions are lasting impressions and I hope that you will carry these fond memories with you for a very long time. We are very appreciative of your kind words of our hotel, the service, our facilities and...

Pease Pottage
Reviewed 3 weeks ago

Nice hotel overlooking the bay. All staff are friendly and helpful. Room was a nice size and good amenities, free mini bar refreshed every day was a nice touch. Spa treatments were of good quality and good value. Restaurant is nice although we had better meals outside of the hotel at a lower cost - however the ease and ambience...

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Helpful?
Thank MarkPP
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear MarkPP Thank you for taking the time to write such a lovely review for us. The Plettenberg's location is prime. We are reminded about the wonder and the beauty of nature every day and we are very lucky to be calling this quaint little town, our home. Plettenberg Bay has developed so much over the years and we are...

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

The Plettenberg has a stellar reputation and it is deserved. Perched above one of South Africa's most pristine beaches it offers the best location possible, high levels of comfort and excellent levels of service. It has a distinctly European feel about it and you can see how the late Liz McGrath (who's hotel 'Collection' still bears her name) was influenced...

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Helpful?
Thank Dr_John
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Dr John Thank you for your review. Your kind words of The Plettenberg and that of our beloved Mrs M goes a very long way. It inspires and motivate us to keep on improving on our service delivery. Our rooms are beautiful and we are very proud of it. The mini-bar is a great addition to our service offerings...

London, United Kingdom
Reviewed 4 weeks ago

Just had a wonderful 6 night stay. From the moment we arrived to smiling happy faces we knew we had made the right choice. The upgrade to one of the suites was well worth the extra cost. A stunning corner suite overlooking the bay. Dolphins passing by most days and close to a wonderful beach to walk on, much needed...

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Helpful?
Thank fussymadame5
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Fussymadame5 Thank you for your glowing review. It is lovely to read such sincere feedback and knowing that you have truly enjoyed your stay with us. Our team sets us apart from the other hotels. They aspire to make each and every guest stay memorable. To be surrounded by such beauty everyday is a privilege. Plettenberg Bay is a...

London, United Kingdom
Reviewed 4 weeks ago via mobile

An excellent five star hotel with beautifully equipped suites and a magnificent restaurant...the seafood at the Plettenberg. The staff made our stay perfect and pandered to every need. The perfect location to explore many of the sites along the garden route.

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Helpful?
Thank MalcolmPM
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear MalcolmPM Thank you for your review. The team and I are very grateful for your feedback. Your feedback is much appreciated and carries a lot of weight. It keeps us motivated and helps us to ensure that the standards are maintained. We have such a lovely menu and I know our Executive Chef and her team are very passionate...

Sutton Coldfield, United Kingdom
Reviewed 5 weeks ago via mobile

We spent 3 wonderful days at this fabulous hotel. Very friendly and efficient staff. Their Seafood Restaurant offered Michelin Star Food at very low prices. Would highly recommend this hotel. Well Done.

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Helpful?
Thank Golferaj1
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Golferaj1 Thank you very much for your review. I have now shared your compliments about the hotel, the service we offer and the team itself with them. It motivates them to know that they have contributed to making your stay memorable. Our food is delicious. Our Executive Chef and her team are amazing. They are very passionate about their...

Glasgow, United Kingdom
Reviewed 19 January 2017 via mobile

This hotel has a unique position overlooking and with easy access to beautiful beaches. The hotel is immaculate in every way. Nothing is overlooked and the presentation of the rooms and the public areas is perfect. The staff are superbly trained and very friendly almost to the point where one starts to wonder where the genuine sincere friendliness finishes and...

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2Thank Colin B
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Colin B Thank you for taking the time to write a review. You described it so well and I am very happy to read that you and your wife will return. My team is my greatest asset. They do a wonderful job and I can assure they do it with the outmost sincerity. Feedback such as yours gives them...

London, United Kingdom
Reviewed 19 January 2017 via mobile

What a fabulous hotel; beautifully designed comfortable bedrooms, delicious food, great views and some of the best staff ever. The atmosphere created is totally geared to the guests enjoyment, every request is met with a smile and the staff all seem very happy and genuinely interested in " how your day was" or "can I get you a drink" ....

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1Thank Sherrydebs
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Sherrydebs What a lovely review to read and share with my team. Thank you very much for taking the time to write a review for us. I am so fortunate to be leading such a dynamic and motivated team. They make it their goal everyday to provide the best service consistently. Laula, is a very important member of my...

Mijas, Spain
Reviewed 18 January 2017

This hotel is located overlooking beautiful Plettenberg Bay. Our room was in the annexe building and offered a view over Central Beach. All reception staff and the manager MJ were extremely friendly and accommodating as indeed were all staff. Kathy the tour operator was very helpful indeed and assisted with booking theatre tickets and trips for us. The buffet Breakfast...

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Helpful?
Thank MimiPSpain
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear MimiPSpain Thank you for your glowing review. The Plettenberg has the best view in Plettenberg Bay. Such beauty is hard to find and has made us very popular on The Garden Route. It is such an honor. Through dedication, training and discipline, I can say that I am lucky enough to have a great team. They are very proud...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 

Additional Information about The Plettenberg Hotel

Address: Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Price Range: RM884 - RM2,257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Plettenberg Bay
#1 On the Beach Hotel in Plettenberg Bay
#2 Romantic Hotel in Plettenberg Bay
#2 Luxury Hotel in Plettenberg Bay
#5 Family Hotel in Plettenberg Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Plettenberg Hotel staff and other travellers.
5 questions
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Wyoming

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Questions? Get answers from The Plettenberg Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the best you can afford, the best views are from the blue wing. If you can get room 56, it's brilliant”
 of 5 bubbles annebgg, 13 Feb 2017 | Read review
“choose a room in the original hotel for space.”
 of 5 bubbles rosemarykelly2017, 13 Feb 2017 | Read review
“Be very careful which room you book if you want a room with a view.”
 of 5 bubbles hummingbirdtraveller, 11 Feb 2017 | Read review
“Ocean front”
 of 5 bubbles richardlT7067AA, 10 Feb 2017 | Read review
“Ask for a sea view. Most (but not all) have this”
 of 5 bubbles JonathanS991, 10 Feb 2017 | Read review
5 of 5