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The Plettenberg Hotel

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495 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Wellington, New Zealand
Reviewed 20 October 2015

We had a lovely 4 days at the Plettenberg. This would be an ideal hotel for a honeymoon or romantic getaway. There are beautiful views over the ocean from the restaurant & pool area. All the staff were very helpful & friendly, and addressed us by name. We felt like VIPs!

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Helpful?
Thank spooky-lu
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for taking the time to post this review. I am pleased to hear that you enjoyed your stay with us and hope to welcome you back. Kind Regards, Annemie

Reviewed 17 October 2015 via mobile

What a fantastic hotel with a stunning view. This has to be in my opinion , the best hotel I've ever visited . The service provided was first class and staff were extremely friendly and very helpful, and went out of their way to ensure our stay was the best experience possible.I'm am yet to experience the standard of service...

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Helpful?
Thank Jason G
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

I am delighted to hear that you had a relaxing your stay with us. Thank you for the high praise, much appreciated. Wonderful to hear that you are planning a return trip to us. Kind Regards, Annemie

Melbourne, Australia
Reviewed 11 October 2015

Great hotel with the most amazing views. It is worth it to splash out on a room with a seaside view. They serve great fish and chips and brekky on the terrace. Great walk down to the beach to walk all the food off. Well located on the Garden route.

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Helpful?
2Thank LindaH274
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

So wonderful to hear that you enjoyed your stay with us and the meals in our Restaurant. The Fish & Chips is an absolute favourite. We hope to welcome you back some day. Kind Regards, Annemie

Cape Town, South Africa
Reviewed 6 October 2015

We stayed here for one night on route to our Game Lodge in Eastern Cape! The Hotel location is Superb right on the edge of the cliff overlooking the Bay breathtaking views! The Staff were amazing and the food was superb! The rooms were stunning and large and had massive spacious bathroom- Really an amazing experience and will be back!

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Helpful?
1Thank 86Travelbug2015
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

So happy to hear that you had an amazing stay with us at the Plettenberg. Thank you for the lovely feedback regarding every aspect of your stay. We hope to welcome you back some day. Kind Regards, Annemie

London, United Kingdom
Reviewed 4 October 2015 via mobile

We stayed here for our anniversary last month and, having mentioned it in advance, the staff couldn't have been more fantastic and friendly. Stunning views, great breakfast, lovely plush room with comfortable bed and fantastic service. We will definitely be back. The only thing that could be improved was the bath in our bathroom. I went to have a "quick"...

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Helpful?
Thank Katie P
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

We are so happy that we could be part of making your anniversary a special celebration. Thank you for the feedback regarding the bath taking time to fill. I am happy to report that we have rectified this problem. Please do come and celebrate a next anniversary with us. Kind Regards, Annemie

Alexandria, Virginia
Reviewed 27 September 2015

The staff is friendly and helpful and the rooms with views of the ocean are mostly lovely. At least one has a bright light outside the windows. Avoid room 28. Have stayed at many Relais et Chateau and this one is just missing something. However, when we had trouble with our electronics they were most helpful in solving our problems....

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Helpful?
Thank alexswinn
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for taking the time to give us feedback regarding your stay with us, and I am sorry to hear that you were not a 100% satisfied as we do take great pride in ensuring that our guests have a wonderful experience. Perhaps you might like to visit us again, so that we could try and change your perception....

Leeds, United Kingdom
Reviewed 26 September 2015

We stayed here for a long weekend in September 2015 during our Garden Route trip and absolutely loved it. The hotel is in a tremendous location with spectacular views, with two gorgeous beaches on either side. On our beach-walks we saw a happy troupe of dolphins cruising the waves, as well as a Southern Right Whale while we were having...

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Helpful?
1Thank DrMacca
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for posting this lovely review. So glad to hear that you enjoyed every moment of your stay with us. I know there are so many places to visit in the world but it would be lovely to welcome you back to South African and the Plettenberg should you decide to visit again. Kind Regards, Annemie

Norwich, United Kingdom
Reviewed 25 September 2015

Our stay in The Plettenberg was a perfect end to our brief travels across the Garden Route. The hotel offers comfortable and understated excellence. The personal and pleasant approach by ALL staff made this an ideal location to best enjoy the area.

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Helpful?
Thank S L
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

I am so happy to hear that you enjoyed your brief visit to the Garden Route and that you enjoyed the stay here with us at the Plettenberg. Please visit us again when next in the Garden Route. Kind Regards, Annemie

Dublin, Ireland
Reviewed 20 September 2015

The Plettenberg hotel was our 2nd stop in South Africa. We were given a beautifully appointed suite with spectacular views as an upgrade for our honeymoon and my husband's birthday. There was no breakfast buffet as hotel was quiet but they gave us a lovely platter instead which along with our hot breakfast. We ate in the hotel restaurant on...

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Helpful?
1Thank WeeT88
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

Thank you for giving us your constructive feedback. I have addressed each point raised and will work on improving on them. Good to hear that you did enjoy the stay despite the points raised. Kind Regards, Annemie

United Kingdom
Reviewed 10 September 2015 via mobile

This place was amazing and everything was green and the view was wawoo, this had mi first time in Africa but everything I expected was completely the opposite and each time was full of surprises. I would definetly recommend this place.

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Helpful?
1Thank Mike J
AnnemieParker, General Manager at The Plettenberg Hotel, responded to this review

I am so happy to hear that you enjoyed your stay and the views from the hotel. I must admit our view really is breath taking! Kind regards, Annemie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 

Additional Information about The Plettenberg Hotel

Address: Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Price Range: RM878 - RM2,259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Plettenberg Bay
#1 Spa Hotel in Plettenberg Bay
#2 Luxury Hotel in Plettenberg Bay
#2 Romantic Hotel in Plettenberg Bay
#5 Family Hotel in Plettenberg Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Plettenberg Hotel staff and other travellers.
5 questions
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Wyoming

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the best you can afford, the best views are from the blue wing. If you can get room 56, it's brilliant”
 of 5 bubbles annebgg, 13 Feb 2017 | Read review
“choose a room in the original hotel for space.”
 of 5 bubbles rosemarykelly2017, 13 Feb 2017 | Read review
“Be very careful which room you book if you want a room with a view.”
 of 5 bubbles hummingbirdtraveller, 11 Feb 2017 | Read review
“Ocean front”
 of 5 bubbles richardlT7067AA, 10 Feb 2017 | Read review
“Ask for a sea view. Most (but not all) have this”
 of 5 bubbles JonathanS991, 10 Feb 2017 | Read review
5 of 5