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Protea Hotel Bloemfontein Willow Lake

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Traveller (79)
Room & Suite (32)
Dining (11)
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Overview
  • Excellent33%
  • Very good38%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“open plan”(10 reviews)
“open shower”(5 reviews)
“glass enclosure”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Protea Hotel Bloemfontein Willow Lake
Special Offer: Wander More. Save 30% OFF
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Offers from Protea Hotel Bloemfontein Willow Lake
Special Offer: Wander More. Save 30% OFF
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (241)
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Traveller rating
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81
48
13
7
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LanguageEnglish
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78
81
48
13
7
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All reviewsopen planopen showerglass enclosurethe hotel staffhotel restaurantwestern capebeautiful hotelrooms are comfortablelounge areastayed for one nightbusiness tripexcellent stayattention to detailzooproteaanimalszebra
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1 - 5 of 227 reviews
Reviewed 1 week ago

We really loved our short overnight stay at this beautiful hotel. The staff were exceptional from booking to checking in to departure. Special mention to Julia who was a star in accommodating my two little boys in the room with us. The hotel is neat,...More

Thank Steph S
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 1 week ago

Dear Steph S, What a lovely review from you on your stay at Protea Hotel by Marriott Willow Lake, thank you for taking the time to write the review. I have shared this with my TEAM in our morning meeting today, and we all applauded...More

Reviewed 4 weeks ago via mobile

We enjoyed an excellent night's rest in your very clean and neat rooms! Not a dirty piece of linen to be found on the beds. Even the little cushions used as decor was laundered. In most places those are left dirty. What a joy! The...More

Thank SuzvanLog
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 3 weeks ago

Dear SuzvanLog, Thank you so much for your lovely review on TripAdvisor. I have shared your review with my TEAM, and we will definitely have a look at the shower wall. Once again, thank you and we hope to welcome you back in the near...More

Reviewed 4 weeks ago

We have stayed at Protea Hotels previously so expected this hotel to meet their high standards, it was not. The only dinner option was the buffet. We ate early so expected food to still be fresh, it was not. Although there were items to be...More

Thank 148Mary
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 4 weeks ago

Dear 148Mary, Thank you for taking the time to write your review on TripAdvisor. It is good for us to know when we are doing good, however more important to know when we are not doing well. Please accept my sincere apologies for not meeting...More

Reviewed 3 May 2018 via mobile

Neat hotel with a very efficient, friendly front of house. Rooms well appointed, clean and tasteful. This hotel is central and is highly recommended for business travel. Really not much to complain about.More

Thank 895murrayc
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 4 May 2018

Dear 895murrayc, I am delighted to read that you enjoyed your stay with us, that is why we are here, to serve our GUEST. Thank you so much for you lovely review, and we hope to welcome you back soon. May you have a lovely...More

Reviewed 29 April 2018 via mobile

We came to Bloem as we have never been. From JHB. Was lookin for a more than average hotel to stay at. Being right next to the zoo and hotel room window has view of zoo. The hotel staff is very friendly. The rooms do...More

Thank Thomas W
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 2 May 2018

Dear Thomas W, Thank you for taking the time to post your review on TripAdvisor, really much appreciated. It is always good to read that my STAFF took good care of you, that is why we are here, to serve our GUESTS. Please accept my...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (32)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Rooms away from the reception area but overlooking the Zoo grounds"
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"I prefer rooms on the zoo side"
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"Ask for a room with a view over the Zoo"
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"Peaceful rooms overlooking the zoo or the hotel gardens"
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