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Holiday Inn Johannesburg-Rosebank

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Holiday Inn Johannesburg-Rosebank
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355 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Melbourne, Australia
Reviewed 28 February 2017

The queen single room was spacious and roomy. The bed and bathroom were clean. There is a safe where you can store all your valuables. Checkout time was 12 pm and for every extra hour, it was an extra 200 Rand. Centrally located, across the road from Gautrain and next to Rosebank Mall. There were security guards every near the...

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Helpful?
Thank R6307EQrobertol
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear R6307EQrobertol, Thank you for your kind review. Our hotel and surrounds are known for being very safe. We are pleased you enjoyed the comfort and value of our guest rooms. We look forward to welcoming you back. Kind regards Don Jesseman General Manager

Durban, South Africa
Reviewed 24 February 2017 via mobile

Check In: Staff do not greet you unless you greet them first. Even so, they lack any ethusiasm and basically look unhappy that they have to check you in. Despite making a booking for at least 3 nights for every stay, they always ask you "One night right?". When I asked them how come every time I stayed here, they...

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Helpful?
1Thank CorsaBay
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Dear CorsaBay, Your feedback is much appreciated and thank you for taking the time to give us insights on your stay. Please accept our apologies for your below standard experience. I will share your feedback with the entire team to ensure that all the areas of concern are addressed. Excellent service and standards are core to our hotel. We will...

Reviewed 7 February 2017 via mobile

I find both Elizabeth and Debra ( I think that's her name) to be extremely unfriendly. Elizabeth DOES not greet. Maintains a very grumpy appearance. Makes one wonder why she would work in this environment as a Duty Manager. I dreaded walking past her or even going to her in the morning for my parking ticket. The gentlemen at reception...

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Helpful?
1Thank KeolinC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your recent review of our hotel and please accept my sincere apologies for the less than friendly approach by our Front Desk Team. I can assure you that this will be dealt with immediately so as to rectify this issue in the future. I am certain that you will see an improvement in this area on your...

Sydney, Australia
Reviewed 5 February 2017

Hotel was modern and new, and the staff took care of my bags on arrival, and I was checked in quickly after a long flight. The bed was comfortable enough, and the room was clean. The staff were friendly. I can't comment on food or other amenities as I was only in for one night. Was close to everything, and...

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Helpful?
Thank wanderingaussie-adam
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your great review of our hotel and I was pleased to note that you had an enjoyable experience at our hotel. Please accept my sincere apologies for the problems that you encountered with our WIFI, which has already been reported to our service provider for immediate rectification. We do hope we can be of service to you...

Dublin, Ireland
Reviewed 29 January 2017

I stayed in the Holiday Inn in Rosebank for a week in January 2017. The location is great, you can get the train (which is safe) from the airport to right outside the hotel. The hotel is also right beside a shopping centre which has some good places to eat. The hotel itself is fine too, no complaints. Nice breakfast...

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Helpful?
Thank endashirley
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your great review of our hotel and I was very pleased to read of your great experience and that you found our hotel location to be convenient and our hotel to be comfortable. We do hope we can be of service to you in the near future. Thank you Bill Frohlich General Manager

Durban
Reviewed 19 January 2017

Traveling to Jo'burg now means I never have to worry about hiring a car anymore.A few steps away from the Rosebank Gautrain, and with Uber taxis always in close proximity - you can't get more convenient than this! The hotel is right on the Zone in Rosebank with immediate access to a host of restaurants, shops, banks, - you name...

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1Thank Ziggidurbs
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your great review of our hotel and I was pleased to read that you found our hotel location convenient and our hotel to be comfortable and well appointed. We do hope we can be of service to you in the near future. Thank you Bill Frohlich General Manager

London, United Kingdom
Reviewed 17 January 2017

This hotel is a reasonably priced hotel for a business trip with a good restaurant for meals at the end of a busy day and is attached to a mall if you have any energy for shopping. The entrance could do with a remodel as you enter at street level and have to go up in the elevator to get...

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1Thank tgp203
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel and I was pleased to read that overall you had an enjoyable stay at our hotel and that you found our hotel to be a good business hotel. We do hope to be of service to you in the near future. Thank you Bill Frohlich General Manager

Egham
Reviewed 7 January 2017 via mobile

Visited this hotel on my way home after a few weeks in south Africa expecting a good holiday Inn service. I couldn't have been more wrong. As an IHG rewards member I was contacted before check in asking to express any preferences and offering a free welcome drink. I clicked the link for the free drink expecting a voucher to...

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Helpful?
1Thank Stephen_a_moore
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel and please accept my sincere apologies for the problems that you encountered during your stay. It is always our aim to provide a seamless and enjoyable stay and I was disappointed to read about the problems that you experienced. I can assure you that all of these problems have already been attended...

Sofia, Grad Sofiya, Bulgaria
Reviewed 28 December 2016

The hotel is conviniently situted in ROsebank Mall, just opposite the Gutrain stop.The roomsare nicely decorated and pretty big in size.The bathroom is alsogood. The problem was the service. They hve put thorn duvet and for three people only one towel. Despite the requeststhey didn't bring second and third towel.

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Helpful?
Thank inikolova
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel recently and please accept my sincere apologies for the inadequate linen supplies in your room. This will be rectified immediately so that this problem does not occur again in the future. Thank you also for your kind comments regarding our rooms and our location. We do hope to be of service to...

BS-Salmunster
Reviewed 22 December 2016

Good place to stay, easy access to the GauTrain, and the Rosebank mall behind you loads of restaurants bars and shopping, take a look at the African Craft Market, Hotel is what you expect from Holiday Inn clean, friendly modern.

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Helpful?
Thank hallf
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel and I was pleased to read that you found lour hotel location to meet your needs and that you found our hotel to be comfortable and clean. I will be passing on your great comments to our team. Thank you Bill Frohlich General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 

Additional Information about Holiday Inn Johannesburg-Rosebank

Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM458 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg
Hotel Style:
#12 Family Hotel in Johannesburg
#13 Romantic Hotel in Johannesburg
#20 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Johannesburg-Rosebank staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Johannesburg-Rosebank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud road noise if facing street, opt for room facing pool. High floors can have problem with hot/cold water.”
DSDSoroti, 12 Mar 2017 | Read review
“Ask to be in rooms facing away from the main road!!”
FaffyTravels, 28 Feb 2017 | Read review
“No special tips”
MikeCMelbourne, 5 Dec 2016 | Read review
“Ask for rooms overlooking Oxford Road. Nice view, but other rooms may be less noisy.”
Camdebo, 1 Nov 2016 | Read review
“Ask for a run on a top floor for a view.”
500francisv, 15 Oct 2016 | Read review
5 of 5