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The Reef Hotel

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The Reef Hotel
The Reef Hotel
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329 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Johannesburg, South Africa
Reviewed 26 October 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank robertbB1052DG
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Siavonga
Reviewed 18 October 2016

Wifi was very unusable most of the time. We kept getting kicked off, I believe they need to upgrade their equipment. This is one of the reasons I will not stay here again. For our last meal, the chef must have changed as the Caesar Salad was sloppy and the Battered Hake was tasting slightly off. Up until that meal...

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Helpful?
Thank siavongaboy
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear siavongaboy, Thank you for taking the time to review your recent stay at The Reef Hotel. We are thrilled that you appreciated our superb location. Kindly accept our sincerest of apologies for the inconveniences experienced. I certainly do believe that the dissatisfaction's you experienced could have been avoided. I have taken the time to share your comments with our...

Reviewed 17 October 2016

We live in Johannesburg and have never stayed in the city so this was a unique experience, The rooms were modern, contemporary and clean. The bed was very comfortable, The views from the Elevate Roof Top venue are great and definitely worth a night out. The Hotel staff are also very helpful and friendly. There was a good selection at...

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Helpful?
Thank Joanne D
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear Joanne D, Your feedback on ‘tripadvisor’ is much appreciated. We are delighted that you enjoyed your stay at our hotel. The inner city rejuvenation is changing the perceptions of an inner city hotel. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope...

Reviewed 16 October 2016 via mobile

We stayed for two nights, the hotel is located in the financial district which is a good place to stay if you want to stay downtown. Friendly staff and they offer complementary tour, shuttles and drinks in the rooftop bar. Breakfast is fine. Would recommend to stay here!

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Helpful?
Thank Anouck D
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear Anouck D, Thank you for taking the time to review The Reef Hotel. I am pleased to hear that you enjoyed your stay and the various offerings of the hotel. Elevate, our roof top bar and lounge is the talk of town. Thank you for your kind words, I will be sure to share your words with the team....

Johannesburg
Reviewed 14 October 2016

Please fix your lift, also had an issue with your bathroom the bath tub in the bathroom was leaking water, i missed the mince not being there at breakfast but that is just a personal favourite for me.

Review collected in partnership with this hotel
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Helpful?
Thank edgarm806
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear edgarm806, Thank you for your review of The Reef Hotel. We are busy refurbishing all our lifts and am sure that will alleviate any concerns. I will make sure that when you come back we have the wonderful mince meat that you missed. Look forward to hosting you soon! Kind regards,

Johannesburg
Reviewed 13 October 2016

It was great but there was a prrsons who called me and had all my information and wanted to ruin my relationship with my fiance so next time i want my information to be highky classified and i want to be treated as i am a king in the hotel

Review collected in partnership with this hotel
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Helpful?
Thank eltongeraldov
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear eltongeraldov, Thank you for taking the time to review The Reef Hotel. Our staff are trained extensively in customer service and we make sure to protect the confidentiality of our guests. We look forward to welcoming you back soon. Kind regards,

Johannesburg
Reviewed 13 October 2016

Jozi is humid and dry and they had their aircon/heater at 24 degrees which was absurd and they didn't have ice. In a bar it felt like I was drinking tea in a sauna. The music was hideous and I still don't understand the culture and ambiance.

Review collected in partnership with this hotel
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Helpful?
Thank TheOtherGuest
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear TheOtherGuest, Thank you taking the time to review The Reef Hotel. It saddens me that our theme did not resonate well with you as it usually does with our GUESTS. I can however suggest that whenever your travels bring you to Johannesburg again that you give us a try as we would love to continue hosting you in the...

Johannesburg
Reviewed 13 October 2016

Nice hotel alomost in the center of the town. Good and reliable taxi shuttle to the airport what is important becouse You can hardy find a taxi in Johannesbourg. Clean, well designed rooms and good food.

Review collected in partnership with this hotel
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Helpful?
Thank lukaszo531
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear lukaszo531, Thank you for your kind words! I will definitely share your feedback with the TEAM! I am happy you had an awesome experience at The Reef Hotel and look forward to welcoming you soon! Kind regards,

Johannesburg, South Africa
Reviewed 12 October 2016

There wasn't really anything amazing about this hotel. Although generally the staff were very nice and attentive. However, I had issues with the food, especially breakfast which wasn't up to standard. The parking is also very confusing and difficult to navigate. I expected more and just felt my overall stay was very average.

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Helpful?
Thank suzaanrossouw
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear suzaanrossouw, Thank you very much for taking the time to review The Reef Hotel. I am glad that you found the staff to be helpful and friendly. I have shared your feedback with my TEAM and addressed the breakfast. I am sure when you come back we will WOW you! I am sorry that you found the parking challenging,...

London, United Kingdom
Reviewed 9 October 2016

The Reef Hotel is a wonderful hotel located in the financial district of the city. It is ideal for business meetings, conferences, hen night parties and wedding receptions. Gandhi square and the Carlton Centre are within few minutes walking distance. Hotel offers airport shuttle service for R450 one way, which is about £26 or $32 (US). There is also free...

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Helpful?
2Thank yvonne K
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear yvonne K, What an awesome review! Thank you. I give you five stars for being such an awesome brand ambassador for The Reef Hotel, and taking your time to write a detailed review, your kind words are truly heart felt. The STAFF at The Reef Hotel are always aiming to give the best service to each guest, and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg's City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower in a deluxe room and a shower only in a standard room. Reef Hotel's restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel's in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg's art galleries are also nearby. Complimentary shuttle is available within a 5KM radius subject to availability. ... more   less 

Additional Information about The Reef Hotel

Address: 58 Anderson Street | Marshalltown, Johannesburg 2001, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM228 - RM424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Johannesburg
#23 Luxury Hotel in Johannesburg
#23 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Hotel staff and other travellers.
16 questions
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Questions? Get answers from The Reef Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on an upper floor for a good view of the surrounding area”
 of 5 bubbles gmbtom, 6 Feb 2017 | Read review
“It would be better to sleep on the streets of Jo'burg than to stay at this dump”
 of 5 bubbles N8589TLjamest, 11 Nov 2016 | Read review
“Floor 8 had wifi issues.”
 of 5 bubbles siavongaboy, 18 Oct 2016 | Read review
“South side is quieter”
 of 5 bubbles elroyp754, 30 Aug 2016 | Read review
“visited only the goldmine cafe”
 of 5 bubbles johnhart2016, 29 Aug 2016 | Read review
5 of 5