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The Residence Boutique Hotel

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The Residence Boutique Hotel
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624 Reviews from our TripAdvisor Community

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Showing 568: English reviews
1 review
Reviewed 2 days ago NEW

The friendliness and professionalism at the hotel. Before I stay at any hotel I read the reviews, no one gets paid for giving their opinion. I read reviews for 2 1/2 hours before I decided that this will be the hotel that were I would spin my first time in South Africa. There was not one negative review and the... More 

Helpful?
Thank Katrina H
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really and truly appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and look forward to welcoming you back some day in the near future. Thank you once again and all the very best... More 

Level Contributor
6 reviews
Reviewed 4 days ago NEW

OMG the only regret I have about this place is that I did not get the opportunity to stay longer! EVERYTHING about this hotel is perfect! From the AP pickup to check out! The breakfast was superb and the endless champagne was nice touch as well! My only grip is we got locked out of our room pretty late and... More 

Helpful?
Thank Sawkia P
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We are pleased to inform you that we have addressed the issue you experienced, and it has been resolved. Thank you once again and look forward to welcoming you back some day in the near... More 

Manchester, United Kingdom
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

This place really has a special atmosphere. From outside it looks a little daunting, as the high walls make it look a little confined but that is for security. When you get inside you will see a totally luxurious range of suites and you are made to feel very much a valued client. Every single person from check in to... More 

Helpful?
Thank kenlynn3
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and we really hope that you will visit us again some day in the near future. More 

cape town
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

The staff were extremely friendly and welcoming, the room was spacious and the linen was white and crisp. The decor, however, was frightening in its clutter and eclecticism. Overpowering. Too much stuff. We really really didn't enjoy being there and were very happy to leave. The flies in our room didn't help, nor the sludge at the bottom of the... More 

Helpful?
1 Thank leka
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

I'm sorry to hear that you did not like the décor at the hotel, I would have hoped that you would have looked at our website and gallery prior to booking with us, to understand the look and feel of the hotel. Thank you for your feedback and all the very best for the future. More 

Newport, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We were here for just one night before flying to Port Elizabeth. This is a really lovely hotel with a comfortable, country house ambience but with all modern comforts. The choice of food at dinner & breakfast was excellent and the staff kind & helpful. We wish we could have stayed longer.

Helpful?
Thank gungadin2016
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for providing us with your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from... More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

We stayed at The Residence Hotel for one night and planned to stay at another hotel for the remaining three nights after returning from a week long safari. We were so impressed with the first night we changed our plans and booked into the hotel for the remaining 3 nights. The first night we had a standard room which was... More 

Helpful?
Thank Lancasterr
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence... More 

Johannesburg, South Africa
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

We stayed one evening at The Residence. Neither myself nor my wife had heard of it until recently. Apparently a lot of international guests frequent this hotel. Upon arrival, we were warmly made to feel welcome. The hotel is in a quiet street in leafy Houghton. The check in process was quick and easy. The decor in the lobby area... More 

Helpful?
Thank clemkat
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We appreciate your feedback as we continuously strive to improve our product and offerings and would like to wish you all the very best from The Residence team. More 

wakefield,west yorkshire
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

We only stayed one night at the Residence to rest after our long flight before travelling to Kruger the following day. However, the accommodation and breakfast were superb. The level of service and attention to detail by all staff members were of an extremely high standard and I would not hesitate to recommend it to everyone.

Helpful?
Thank trafalgarman
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us, albeit a short stay, and hope you enjoyed your trip up to Kruger. Thank you once again and all the very best from The Residence... More 

Hopland
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

We recently stayed at this lovely, boutique hotel with only 18 rooms, for just one night upon arrival in Johannesburg, prior to starting on a week's Safari and were overwhelmed by the accommodations, the service, the food and the attention to detail. This small hotel, tucked away in a residential neighborhood, about 30 minutes from the airport, is more like... More 

Helpful?
Thank applelady28
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for taking the time to provide us with your review of the property, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once... More 

Knoxville, TN
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago

The Residence is the only place we stay when traveling through Johannesburg because we love it so much. We booked the Penthouse Suite this time and all I can say is WOW! All the rooms are absolutely beautiful, but the deck area of the Penthouse is something to be experienced. We looked over a sea of Jacaranda trees in bloom... More 

Helpful?
1 Thank K J
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your lovely review, we really appreciate it. It was an absolute pleasure having you stay with us again and look forward to welcoming you back hopefully in the near future. Once again we would all like to thank you and wish you all the very best from The Residence team. More 

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Pool Villa (136)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With twelve designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa or simply relax and unwind in the sauna and steam room. ... more   less 

Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM969 - RM1,670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Priceline, Cheap Tickets, Booking.com and Travelocity so you can book your The Residence Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Johannesburg
#1 Romantic Hotel in Johannesburg
#1 Luxury Hotel in Johannesburg
#1 Spa Hotel in Johannesburg
#3 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Boutique Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Residence Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are first class. The Garden Suite was exceptional.”
 of 5 bubbles Lancasterr, 19 Nov 2016 | Read review
“Apparently the Mandela/Madiba room is the best. Perhaps even better than the Penthouse”
 of 5 bubbles clemkat, 19 Nov 2016 | Read review
“The Penthouse Suite!”
  • Enormous outdoor deck of our room.
 of 5 bubbles WhereWildThingsAre, 8 Nov 2016 | Read review
“Pool Villa is absolutely perfect”
 of 5 bubbles WildHare2128, 5 Nov 2016 | Read review
“Suite 14 was excellent”
 of 5 bubbles 401saras, 28 Oct 2016 | Read review
5 of 5
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