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Garden Court Eastgate

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Garden Court Eastgate
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162 Reviews from our TripAdvisor Community

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Showing 150: English reviews
1 review
Reviewed 5 days ago NEW via mobile

Stayed for 3 nights Great location to a major mall called Eastgate mall. Room is good size. Pity about the breakfast which has a limited variety, tasty food but for the price paid its very limited. WiFi had fast speed

Helpful?
Thank Didier Q
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your feedback relating to your recent stay. I am pleased that you found the location to be beneficial and that you had a pleasant stay. Regards Saeeda Soni General Manager More 

Johannesburg, South Africa
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Had a great stay at Garden Court East Gate. Reception was excellent as always,rooms nice , neat and comfortable. Only PROBLEM was Lunch.! I think the chef was angry with something! Ordered hake, It was like Toast. It was so dry I just ate because I was hungry. I then made sense why it took so long.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Mohwiti
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. Your comment about lunch is noted and has been adressed. I am pleased that you found our other servcies to your satisfaction and look forward to welcoming you back. Regards Saeeda Soni General Manager More 

Cape Town, South Africa
1 review
Reviewed 3 weeks ago

Rooms comfortable and very clean.Safe environment.Won`t go anywhere else.Value for money.The hotel is centrally situated and close to OR Tambo airport.The staff are extremely friendly and willing to go the extra mile in order for your stay there to be as comfortable as possible.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 423tonyk
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. I am pleased that my team were able to meet your expectations and you found our facilities to your satisfaction. We look forward to welcoming you back. Regards Saeeda Soni General Manager More 

Harare, Zimbabwe
2 reviews
Reviewed 3 weeks ago

the wifi only worked for 5 minutes during my stay, that annoyed me because my daughter failed to use her iPad yet she was on holiday, there was no-one to help us with our bags on arrival and departure, phones to room service and other services where constantly going un answered. on checking in i was told that room service... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Candice G
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your feedback and please accept my apologies for any inconvenience caused. I trust that my Front Office Manager has clarified your concerns relating to certain services offered in the Garden Court hotels. Your comments relating to service have been noted and adressed. Regards Saeeda Soni General Manager More 

Harare
1 review
Reviewed 4 weeks ago

Phone in room was not working advised reception who sent maintenance to have a look. Maintenance failed to fix the phone and no remedy was given. Had to go downstairs to place my room service order as there was no other way of communicating. The wifi would not automatically connect was logged out the bulk of the time. The restaurant... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 935fungaim
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your detailed feedback as well as that on eGuest. Please allow me to apologise for this serious lapse in service delivery and standards. Your comments have been noted and already adressed with the urgency required as this is by no means our normal standard. Regards Saeeda Soni General Manager More 

Cape Town, South Africa
1 review
Reviewed 5 weeks ago

A special thank you to Nonhlanhla and her team at the Garden Court Eastgate for arguably the best hotel experience I've ever had. The room was beautiful, service faultless and the food was honestly way better than your 3 star rating suggests. I can't wait to stay again!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ScottyVK
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. It is wonderful to hear that Nonhlanhla and the Team were able to meet your expectations and create a great experience for you. I will pass your kind words onto them. We look forward to welcoming you back. Regards Saeeda Soni General Manager More 

Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 October 2016

The hotel seriously needs a revamp. The lights in the room did not all work, and the room needed attention in general. The room service was non existent with the service taking over two hours to get to the room. In which I had already fallen asleep.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ismaeelm2016
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review and your detailed feedback during our communication. Regards Saeeda Soni General Manager More 

Port Elizabeth, South Africa
2 reviews
Reviewed 17 October 2016

Hotel is close to key areas such as airport, shopping center, city center and freeway road net work. The breakfast is wide ranging and should allow enough time to enjoy it. Try to avoid booking when there is a large crowd present i.e soccer clubs as they can be noisy

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank dolsip
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. I am pleased that you found our services and facilities to your satisfaction. We look forward to welcoming you back. Regards Saeeda Soni General Manager More 

Durban, South Africa
1 review
Reviewed 17 October 2016

One chef tried to perform miracles whilst other staff flittered in out oblivious to the urgency of supplying all the options that are said to be available on the Buffet Breakfast menu. Better attitudes and management is needed to enhance the customer experience.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 484jeannettes
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review and your detailed feedback on eGuest. Management have tried to contact you twice but to no avail. I trust we will chat soon to resolve your concerns. Regards Saeeda Soni General Manager More 

Johannesburg, South Africa
1 review
Reviewed 11 October 2016

Excellent service from the minute I walk in to the time I left never disappointed will come again. The staff was so helpful and friendly assisted us in every way would recommend this hotel to my friends and familiy

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Blessing M
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review. I am pleased that the Team were able to meet your expectations and our services were to your satisfaction. I will certainly share your kind words with them. We look forward to welcoming you back. Regards Saeeda Soni General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
In your room
  • Air Conditioning
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
This Johannesburg hotel offers proximity to the CBD, while ensuring that guests can enjoy a slower pace during their downtime. Within minutes of the O.R. Tambo International Airport, the Garden Court Eastgate also offers easy access to a range of leisure activities in the vicinity. It is on the doorstep of the Eastgate Mall, one of the country’s largest shopping centres. Set amidst attractive gardens, the hotel also offers excellent facilities including wireless Internet access. ... more   less 

Additional Information about Garden Court Eastgate

Address: Ernest Oppenheimer Avenue | Bruma, Johannesburg 2026, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM373 - RM520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Eastgate 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Garden Court Eastgate Hotel Johannesburg
Garden Court Eastgate Johannesburg
Hotel Style:
#24 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Eastgate staff and other travellers.
2 questions
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South Carolina
over a year ago

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Questions? Get answers from Garden Court Eastgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-freeway side is much quieter and rooms look bigger.”
 of 5 bubbles JM790, 24 Sep 2016 | Read review
“Rooms on the other side of the freeway are much quieter.”
 of 5 bubbles 147jds, 11 Feb 2016 | Read review
“Choose a room that overlooks the swimming pool area. The noise level on that side is considerably lower.”
 of 5 bubbles 147jds, 2 Jan 2015 | Read review
“Choose from 2nd floor up, other side of the Car Park”
 of 5 bubbles RichardK583, 23 Dec 2014 | Read review
“Stay away!”
 of 5 bubbles johannj618, 1 Dec 2014 | Read review
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