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African Pride Melrose Arch Hotel

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African Pride Melrose Arch Hotel
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626 Reviews from our TripAdvisor Community

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Showing 560: English reviews
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Wethersfield, Connecticut
Reviewed 3 days ago NEW

Great modern hotel, very clean and spacious rooms, excellent breakfast with a wide international selection of items! Cool bar Library style and outside seating. Very helpful and friendly staff, especially the bell boys and restaurant servers. Reception is efficient and helpful with all requests. This is our go-to hotel when we are in Jo'burg. The location is great, in walking...

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Helpful?
Thank Antigony
Johannesburg, South Africa
Reviewed 1 week ago

Spent one night in a Deluxe Room. The hotel is gorgeous and although the rooms haven't changed much in the years they have been open, the bed and pillows are superb and it was a great nights sleep! As a note, housekeeping never checked our mini bar before check in and hadn't been replenished and when we checked out, the...

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Helpful?
Thank The-Wanderlust-Boys
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear The-Wanderlust-Boys, The TEAM at the African Pride Melrose Arch Hotel would like to thank you for taking the time to give us feedback on your recent visit. It is clear that although your stay with us was that of a pleasant one, the ball was unfortunately dropped regarding the follow concerning the mini bar. The TEAM prides itself in...

London, United Kingdom
Reviewed 1 week ago

What a lovely peaceful sanctuary in a safe and friendly environment. Great accommodation with an even better team. Try and secure a Business Class room, spacious, comfortable and always impeccably clean

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Helpful?
Thank royf60
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear royf60, The TEAM is delighted to be in receipt of your heartfelt feedback. You have rounded up all the true elements that make our property the gem that it is. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Greater Canberra, Australia
Reviewed 1 week ago via mobile

Amazing hotel in an amazing complex. Very clean and comfortable. Close to lots of shops eateries. Try Moyo Restaurant across the courtyard, best food in town. Wonderful nightlife. Close to Sandton which also has plenty of restaurants and shopping.

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Helpful?
Thank asante245
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear asante245, The TEAM would like to thank your for sharing your experience while staying at the African Pride Melrose Arch Hotel. You have truly highlighted all the elements that make our hotel the prestigious property that it is and we are delighted to hear that we were able to meet and exceed your expectations. Thank you for staying at...

Reviewed 2 weeks ago via mobile

5 Star all the way. Excellent service, friendly staff, 5 star room and excellent food. The hotel is very centrally situated and close to all shops. I'll definitely return. Everything was handled efficiently and with a smile - from arranging transport to the Bussiness conference.

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Helpful?
Thank Brian P
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Brian P, Thank you for sharing your experience at the African Pride Melrose Arch Hotel through this platform. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued GUEST, your feedback will be shared with the TEAM to continue...

Sydney, Australia
Reviewed 2 weeks ago

This hotel gets listed often as a 5 star. Certainy the price of the rooms is so high (Im paying 400 dollars a night) that it should be. It does not live up to the standard over other hotels at the same cost (the Saxon, Westcliff, among others) or even those at a lower cost (Radisson Blu Gautrain and Radisson...

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Helpful?
Thank greg b
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Greg B, The African Pride Melrose Arch Hotel’s brand essence of being extraordinarily different has always been an exceptional trademark of this remarkable property. It is exactly this differentiation that makes our property unique to the more traditional 5* hotels in Johannesburg. It is thus extremely saddening to receive the feedback that your choice of Johannesburg was such a...

Johannesburg, South Africa
Reviewed 2 weeks ago

We love staying here and it was for a special occasion. I have just reviewed this hotel but I want to say something about protea prokard. I wanted to book on Wednesday a midweek special for protea melrose arch. But I could not open the page to find out they were having trouble with there site. Which I found later....

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Helpful?
Thank 789Bronwyn
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear 789Bronwyn, Once again allow me to thank you for taking the time to post this review. Following our conversation, I trust that the communication that has taken place will be sufficient enough to not only find a resolution for the unfortunate events that have taken place but will also regain your confidence in the Protea Hotel brand. If there...

Europe
Reviewed 2 weeks ago via mobile

This is really a beautiful hotel. The decor is amazing and the atmosphere is a nice mix between colonial and African culture. The rooms are very functional and well decorated - really nothing negative to add. The reason I did not give the max points is the service which was somewhat slow. For example I waited for nearly one hour...

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Helpful?
Thank TravellerLion
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear TravellerLion, Thank you for taking the time to review our beautiful hotel. Although we are thrilled to hear that your stay with us was a delightful one, it is also clear that the ball was dropped a few times in regards to the service received. Kindly accept our most sincere apologies for this. The TEAM prides itself in delivering...

Miami, Florida
Reviewed 3 weeks ago via mobile

Have staid at the Melrose Arch African Pride various times. Always a great , upscale , clean ,trendy & friendly environment. Look forward to staying at this hotel again. Great & dafe area to walk around full of nice shops , bookstores , coffee shops and restaurants.

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Helpful?
1Thank eddiealva13
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear eddiealva13, Thank you for the amazing feedback that you have posted about the African Pride Melrose Arch Hotel. The TEAM and I are delighted to hear that during every visit, we are able to meet and exceed your expectations. We most definatley can’t wait to host you again during your next visit. Kind Regards, The TEAM @the African Pride...

Izmir, Turkey
Reviewed 3 weeks ago via mobile

Very good location. Perfect for a business or leisure trip. Food is excellent. Exceptional service. Steak house in the hotel is one the best in joburg. There are lots of fine dining options around. Close to sandton area where you can find nice clubs and bars. I definitely recommend.

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Helpful?
Thank orhunorhun
APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, responded to this review

Dear orhunorhun, A heartfelt thank you on behalf of the African Pride Melrose Arch Hotel for your beautiful comments on our Hotel. The location of Melrose Arch has been and still is one of the most pristine environments that Sandton has to offer and I am delighted to see that you received an opportunity to enjoy the shopping experience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn't ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where decor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 

Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Street, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM666 - RM1,537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
Hotel Style:
#4 Romantic Hotel in Johannesburg
#6 Luxury Hotel in Johannesburg
#6 Family Hotel in Johannesburg
#8 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Melrose Arch Hotel staff and other travellers.
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Questions? Get answers from African Pride Melrose Arch Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“207 has street view (entrance) and Windows open but you can't hear the street, 410 has pool view with a little balcony”
 of 5 bubbles Antigony, 25 Feb 2017 | Read review
“Opt for the Deluxe Rooms for size”
 of 5 bubbles The-Wanderlust-Boys, 20 Feb 2017 | Read review
“Pre book, it's always busy!”
 of 5 bubbles royf60, 17 Feb 2017 | Read review
“They all very pretty sound proof.”
 of 5 bubbles 789Bronwyn, 9 Feb 2017 | Read review
“We were on the 1st floor, and there were some stairs, so if mobility is a problem, try and stay on another level.”
 of 5 bubbles harado, 18 Nov 2016 | Read review
5 of 5