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African Pride Melrose Arch Hotel

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606 Reviews from our TripAdvisor Community

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Showing 545: English reviews
London, United Kingdom
Reviewed 27 October 2015 via mobile

It's not easy to pull off being a hotel for business - very nice meeting room facilities - while at the same time having that boutique feel with low lighting and nice design. The African Pride pulls that off really well and is one of the nicest hotels I've stayed in on business for a while. Because my wife was...

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Helpful?
Thank Segaria226
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Segaria226 What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our beautiful facilities and recognising the property’s appeal to both the corporate and leisure markets. It is indeed a feat of excellent design combined with warm, authentic service and the privilege of hosting distinguished GUESTS such as yourselves. I’m delighted that you and...

Harare, Zimbabwe
Reviewed 25 October 2015

I was delighted to be back after some years and that standards had been maintained. Check in quick and friendly as was check out. I had a corner room, long and thin but with all the amenities I expect. Nice and quiet. Bath is separated from the room by a curtain but the shower and WC have a door and...

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Helpful?
Thank Coleman M
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Coleman M Thank you so very much for your thorough review! I really appreciate the time taken to comment on all aspects of your experience and am delighted that your return stay was as enjoyable as the first! I will certainly address your comments regarding the training of our waitering STAFF regarding breakfast service. We do host a number...

Atlanta, Georgia
Reviewed 20 October 2015

Enjoyed a business trip there. Terrific staff that are friendly and ready to accommodate. Well appointed, nicely decorated, quiet. In a safe area with pedestrian streets where you can walk to 5-6 restaurants alone. My only issue is there is a heavy perfumed odor in the hotel that permeates all common spaces that bothered my eyes.

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Helpful?
Thank JulieBMW
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear JulieBMW Thank you so much for taking the time to share your experience with us at African Pride Melrose Arch Hotel. It was our privilege to host you and we are delighted that you so enjoyed the property’s beautiful offerings and the variety of Melrose Arch precinct. We will certainly look into the strength of our hotel’s signature scent;...

Hong Kong, China
Reviewed 19 October 2015

The service is very good. The check in works smoothly. The rooms facing in toward the garden/pool area get a better view. The rooms themselves are modern and well appointed. There are some great touches like free water and free M&M chocolates daily. There are also 2 small yellow ducks waiting for you in the room and you are invited...

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Thank EMandJM
Vryburg
Reviewed 19 October 2015 via mobile

My stay @ African Pride Melrose Arch was an absolute delight.Staff was efficient and friendly, service was brilliant. Breakfast was Devine and overall ambience was very good. Me being a Prokard Member this is arguably one of the best Hotels I've stayed in.Highly recommended.

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Helpful?
Thank Dokes2014
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Dokes2014 We love receiving such glowing reviews of our special property, and especially from our most loyal travellers – our Prokard members! Thank you so very much for choosing to stay with us at the African Pride Melrose Arch Hotel and for taking the time to share your feedback! Our breakfast is indeed one of the absolute highlights of...

Reviewed 8 October 2015 via mobile

Beautiful decor lovely food top class service. The food was exquisite perfectly platted. The waitor was top notch excellent service. I would definitely recommend African Pride (and have done to friends) for first class food and service. The decor is lovely.

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Helpful?
Thank Lisa V
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear LisaV Thank you so very much for this wonderful review of our March Restaurant! We are incredibly privileged to have an Executive Chef with such a flair for combining beautiful and interesting ingredients and presenting them so exquisitely. I will certainly convey your compliments to both him and our entire Food & Beverage TEAM, who will be delighted to...

London, United Kingdom
Reviewed 6 October 2015

A really nice boutique hotel set in the modern and safe Melrose Arch area. The hotel is modern, with a small pool. The rooms are well appointed and city boutique chic. The breakfasts were good. A couple of things make for a slightly disappointing experience. Firstly, other than the waiting staff for breakfast, the service is not very attentive, and...

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2Thank foxyfoxholes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear foxyfoxholes It is with great dismay that I received the feedback on your recent stay at the African Pride Melrose Arch Hotel. While incredibly disappointing, I must thank you for your candour in this regard and for graciously commenting on all the positive elements of your experience. I will certainly be addressing all of the service delivery failures with...

Reviewed 4 October 2015 via mobile

What a wonderfully located and comfortable hotel in the middle of Melrose Arch. The area is safe and secure. We never felt scared or afraid for our safety. The staff is incredibly friendly and helpful. The service is equally as good. You are greeted with a smile and hello by everyone. Seems like a small thing but it adds a...

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1Thank rita m
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear rita m Thank you so much for taking the time to write about your stay at the African Pride Melrose Arch Hotel. I am extremely delighted to hear about your positive experience at our prestigious property and must agree that we are very fortunate to be situated in one of the safest areas in Johannesburg. With world class restaurants...

Wellington, Western Cape, South Africa
Reviewed 30 September 2015

Reception is often where one forms a first impression. On arrival we were met with less than 5* service. The receptionist seemed a little distracted by another check-in. Offered me a drink, which I accepted, which never arrived. Credit card machine was unable to process our card. Despite 4 porters standing around, nobody offered assistance with our luggage. The lighting...

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Helpful?
Thank Sandra B
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Sandra B I am extremely saddened to hear about the disappointing service you received during your stay and can assure you that this is certainly not the service level that we are known for. Please accept my sincerest apologies for the substandard experiences on all accounts. I have taken this up with the relevant department managers and can assure...

Sydney, Australia
Reviewed 23 September 2015 via mobile

Good choice of restaurants in the immediate vicinity all offer excellent value for money (especially if you're and international visitor). The Library (bar on GF) has lovely relaxed ambiance. Rooms are of good size and carry the quirkiness of the rest of the decor - nice touches throughout. Staff were all very friendly and helpful, without exception.

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Helpful?
Thank Michael V
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Michael V Thank you so very much for your wonderful comments regarding your stay with us at the African Pride Melrose Arch Hotel! Your feedback is incredibly heartwarming to read and I am delighted that you so enjoyed your experience. The Library Bar must be one of the best spots in the hotel – perfect for an afternoon drink...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn't ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where decor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 

Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Street, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: RM607 - RM1,353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
Hotel Style:
#4 Romantic Hotel in Johannesburg
#6 Luxury Hotel in Johannesburg
#6 Family Hotel in Johannesburg
#8 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Melrose Arch Hotel staff and other travellers.
13 questions
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Questions? Get answers from African Pride Melrose Arch Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor, and there were some stairs, so if mobility is a problem, try and stay on another level.”
 of 5 bubbles harado, 18 Nov 2016 | Read review
“You need to go up and down steps to get to some rooms, so let staff know if this is an issue.”
  • Comfy beds
  • Rubber duckies with the bathtub!
 of 5 bubbles Daman1992, 6 Oct 2016 | Read review
“Room 112 is right off the pool and is a bit bigger than other rooms.”
 of 5 bubbles Wolfpack81, 24 Sep 2016 | Read review
“Choose an Executive Room - overlooking the pool”
 of 5 bubbles Aneesh2011, 6 Sep 2016 | Read review
“Pick top floors overlooking the poolside”
 of 5 bubbles 110kelvinm, 5 Sep 2016 | Read review
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