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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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971 Reviews from our TripAdvisor Community

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Showing 831: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

We booked the Protea Marriott because of a late arrival into Johannesburg and needing to fly out in the morning. It is so convenient to OR Tambo airport. We were able to have a good rest and enjoy a leisurely breakfast before checking into the next leg of our journey. We've stayed at Protea hotels before and highly recommend the...

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Helpful?
Thank Doris20151024
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Doris20151024 Thank you so much for your lovely review on your stay with us. It was such a great pleasure to have you stay with us and we appreciate all the compliments on our service. We will most definitely share these with the TEAM to continue to motivate them in keeping up the good work. It is fantastic to...

George, South Africa
Reviewed 5 days ago NEW

Check in and out was very easy via Booking.com. We only stayed 1 night. Dinner was really good. Very tasty and good choice of menu. Breakfast buffet was top notch and large selection of cold or hot breakfasts. Bed was comfy and shower pressure was very good.

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Helpful?
Thank Elaine A
Anton M, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Elaine P Thank you for sharing your experience at the Protea Hotel O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations not only with service but also with our menu. As a Valued...

Nelspruit, South Africa
Reviewed 6 days ago NEW

This hotel is one of the new style Protea/Marriott Hotels and we very pleasantly surprised by the quality and service of the hotel. It has all the amenities for an overnight stay and offers good facilities, firm bed and an excellent dinner. It is very close to the airport and it took us only 10 minutes to arrive at departures....

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Helpful?
Thank HenkJ717
Anton M, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear HenkJ717 Thank you for sharing your experience at the Protea Hotel O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued GUEST, your feedback will be shared with the TEAM to...

Atlanta, Georgia
Reviewed 1 week ago

We booked the Protea Marriott to have a convenient option between a late flight into JNB from CPT, and an early departure the next morning. As we were not traveling internationally, we were not able to book the hotel inside the airport, but this one looked just as convenient. Our flight landed around 11 pm and as we retrieved our...

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Helpful?
Thank katepprince
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear katemplummer Thank you for your valued feedback on your stay with us. Please accept our sincere apologies for the manner in which your request was addressed, especially as there were a group of you needing transport to the Hotel. We are in the process of relooking our shuttle times but until then we can only arrange a shuttle after...

Brisbane, Australia
Reviewed 1 week ago via mobile

The hotel is conveniently located if you need to overnight but that's it. After specifically mentioning I required a twin room in my reservation, I also asked if there were 2 beds in the room as I was checking in - I was assured there was. Arrived into a room with 1 bed, hmm. I rang reception and was told...

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Helpful?
Thank Wiwi4
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Wiwi4 Firstly thank you for your valued feedback on your stay and service you had received. It find it rather disheartening to hear that your check in experience was not up to the standard that we are proud at offering our GUESTS. It Is unacceptable that you had to request and return to reception so many times before receiving...

Londra, Regno Unito
Reviewed 1 week ago

Located very close to the airport it is a very convenient accommodation to organize day trip in the city. It is modern, the room is clean and big. The restaurant has a great selection of international dishes with a South African twist. Small but well equipped gym too.

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Helpful?
Thank fedartuk
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear fedartuk Thank you for your review on the property. It is great to hear that you had thoroughly enjoyed your stay with us and that you had especially enjoyed the rooms and the tour that was arranged for yourselves. We do hope to have the privilege of welcoming you back whenever your travels bring you back to Johannesburg. Kind...

Saint Louis, Missouri
Reviewed 1 week ago

After a long flight to Johannesburg, travelers need a comfortable room, peace and quiet. The Protea by Marriott delivers on all counts. Plus, it has a restaurant with good service. Check in/check out is fast and efficient.

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Helpful?
Thank Arthur H
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Arthur H Thank you so much for taking the time to review our Hotel. It is great to hear that you had thoroughly enjoyed your stay with us and that you found our facilities and services to be up to your expectations. We will most definitely share your feedback with the TEAM to motivate them in keeping up the...

Reviewed 2 weeks ago

Giving this hotel a second chance was regretful. One would assume they would take complaints seriously and remedy them. In my opinion they just see people who complain as difficult customers and then carry on the way they always have. One thing improved from my last visit, the music in the dining room. Unfortunately the rest just got worse, including...

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Helpful?
Thank Rosanne S
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Rosanne S Thank you for your valued feedback regarding the experience you had now for the second time coming through to stay with us. It is rather disheartening to hear that you had not had an enjoyable experience. We do take your concerns rather seriously and we have already made a point to address all your concerns with the...

Charlotte, NC
Reviewed 2 weeks ago

Generally, at an airport hotel all you need is a clean, reasonably quiet room. Usually you're just there for a night or two, waiting for a flight. The Protea OR Tambo is fine for that, just don't expect more. The front desk staff seemed confused or inexperienced, the dining area & bar are pretty basic. Common areas seemed to be...

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Helpful?
Thank mruts
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear mruts Firstly thank you for the feedback on our Hotel. Your suggestions pertaining to uplifting our dining and bar area as well as perhaps relooking our lighting situation will be taken into consideration so as to improve on the ambience and offerings to our GUESTS. We are currently putting training into place so as to ensure that our Front...

Quezon City, Philippines
Reviewed 3 weeks ago

Convenient hotel near OR Tambo airport. If you're just spending a night in Joburg, and would like to stay near the airport, this hotel is for you. Hotel's design is creative, industrial and artistic. Rooms are a bit small, and if you don't mind having to shower right outside the toilet, beside the bed, then you're good to go. :)...

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Helpful?
Thank prechiel
Anton M, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Prechie L Once again, thank you so much for the feedback. It was great having you stay with us and we are pleased to hear that you had enjoyed your stay with us and that you will most definitely return to stay with us again in future. Thank you for the lovely comments on the design and décor of...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: RM356 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Protea Hotel By Marriott OR Tambo Airport South Africa/Kempton Park
Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travellers.
31 questions
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Houston, TX USA

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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the airport side of the hotel and we didn't notice any noise.”
Doris20151024, 22 Apr 2017 | Read review
“If you have to stay here, make it short and go out for dinner”
rosannes125, 5 Apr 2017 | Read review
“Breakfast is good.”
prechiel2015, 1 Apr 2017 | Read review
“Choose a room that does not face the airport”
110349, 16 Mar 2017 | Read review
“Travellers must choose Airport view when they check in”
guestgB7080CK, 9 Mar 2017 | Read review
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