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Protea Hotel by Marriott Midrand Samrand

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Protea Hotel by Marriott Midrand Samrand
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Durban, South Africa
Reviewed 5 weeks ago

We recently stayed at this neat hotel which is about midway between Johannesburg and Pretoria. It is not "right next to a big mall" - but this is a sort of attraction. It is a quiet hotel very convenient to the N1 freeway which takes you quickly to wherever you may need to be. The hotel is very well maintained...

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Helpful?
Thank Alex M
AnthonyMoskovitch, Guest Relations Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Alex M, Thank you for sharing your experience at the Protea Hotel Midrand Samrand through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, we are delighted that you enjoyed the serenity of...

Swaziland
Reviewed 13 October 2016 via mobile

Nice cosy hotel nestled in Midrand next to the highway. I was preparing for a speaking engagement in Centurion and Braamfontein on Sunday morning. I had time and space to prepare privately for my speaking. I was particularly impressed with the courtesy at reception, the patience and commitment of staff in explaining the changes in the hotel. I would definitely...

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Helpful?
Thank clementnd
AnthonyMoskovitch, Guest Relations Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Clementnd, Thank you for sharing your experience at the Protea Hotel Midrand Samrand through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, your feedback will be shared with the team to continue...

County Armagh, United Kingdom
Reviewed 7 August 2016

Situated almost midway between Pretoria and Joberg this was an impressive hotel with extremely efficient and friendly staff. I was away before breakfast most days so availed of the breakfast pack which was very Comprehensive and well priced. The restaurant serves a good range of meals and while I don't recommend the vegetarian platter I would very much recommend the...

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Helpful?
Thank Steve M
AnthonyMoskovitch, Guest Relations Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Steve M, Thank you for sharing your experience at the Protea Hotel Midrand Samrand through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, your feedback will be shared with the team to...

Reviewed 26 July 2016

I was pleasantly surprised by the spaciousness of the room and shower. There was also 100 MB free wifi. I liked the 2 bed set-up and the decor with pictures hung on the wall above the beds. I had an issue though with the air-conditioning unit which just could not get my room warm even after the house-keep promised me...

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Helpful?
1Thank Simphiwe M
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Simphiwe M Thank you for sharing your experience during your recent stay at the Protea Hotel Samrand. We are delighted to hear that you found the hotel's spacious rooms and internet to your liking. Whilst we value such positive feedback about these aspects of the property, we also noticed that there were several missed opportunities. Please accept our apology...

Port Elizabeth, South Africa
Reviewed 1 July 2016 via mobile

When a large group makes a reservation then this hotel's management should lay down the rules. I've stayed here for one night with a large group of people who came with a bus. They seemed to be from the Free State. These people shouted whenever they talked even when standing next to each other, shouted from one block to the...

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Helpful?
Thank djfg
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear djfg Thank you very much for taking the time to post your valuable feedback regarding your recent visit to the Protea Hotel Samrand. It saddens me to hear that your visit with us was not up to standard. I have spoken to my TEAM and the necessary training has been conducted to ensure that our high standards are maintained...

Tel Aviv, Israel
Reviewed 16 June 2016

The hotel offers a reasonable sleep over if work requirement demand being close to Midrand area. Definitely good for early morning meetings when the traffic from JHB city is very busy. The rooms are basic providing the expected standard. On the negative side - The internet does not work in some parts of the hotel which the staff are aware...

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Helpful?
1Thank Shlo73
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Shlo73, Thank you for taking the time to share your feedback in regards to your recent stay at the Protea Hotel Samrand. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the discomfort and inconvenience that you...

Durban, KwaZulu-Natal, South Africa
Reviewed 14 March 2016 via mobile

I have stay at thus hotel quite a few times.it is a very cost effective location. The difference this stay was the excellent customer service I received from the front desk staff. I was pleasantly surprise at the service I received. Staff were brilliant. The nice touch was a personal greeting and a chocolate on checking onto the room and...

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Helpful?
1Thank fbtowa
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear fbtowa What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our wonderful TEAM, they are the reason we have our GUESTS return time and time again. I will certainly address your comments regarding the variety and offering on our buffets. Our aim is to ensure that all GUESTS are offered only the best...

Potchefstroom, South Africa
Reviewed 21 February 2016 via mobile

Front reception was scruffy and staff seemed unprepared. Good-sized room, but not very clean. Shower floor oily and sticky. Housekeeping knocked on the door before 8 on a Sunday morning, for no particular reason.

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Helpful?
Thank Adri D
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Adri D Thank you for taking time to give us feedback on your recent stay with us. I am most disappointed to learn that the Reception TEAM were not presentable and were unprepared on your arrival. This certainly does not reflect the high standard that Protea Hotel Samrand is usually proud to offer. Please accept my sincerest apologies for...

Towcester, Northants, UK
Reviewed 31 January 2016 via mobile

I stayed here for three nights between England's test matches in Johannesburg and Centurion. It is very much a motel style with various small two storey blocks without lifts. Rooms are functional but adequate. Breakfast is a mix of buffet and choices from a hot menu that changed each day. Omelettes were excellent. Also had a meal in the restaurant...

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Helpful?
Thank TravelLover91
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear TravelLover91 Thank you kindly for reviewing our property on your most recent stay. It was received with much delight throughout our entire TEAM. Thank you very much for this. This is a great one for the notice board to keep up the hard work and positive attitude of all our STAFF. Looking forward to personally meeting you on your...

Reviewed 9 January 2016 via mobile

Very friendly staff, rooms were nice, clean environment. Just a small suggestion on the menu list, there is a need to add more variety of menu especially on the main course. Please keep up the great work. Will visit again soon.

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Helpful?
Thank Mohammed S
AnthonyMoskovitch, General Manager at Protea Hotel by Marriott Midrand Samrand, responded to this review

Dear Mohammed S Please allow me to begin by thanking you for the feedback from your most recent stay. Positive feedback is always something we strive to achieve by delivering spectacular GUEST service, this is a mission in which we are constantly striving to achieve. Thank you for this. I am pleased to inform you that we are due to...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Midrand Samrand - Affordable hotel between two cities. Protea Hotels Samrand, halfway between Johannesburg and Pretoria, offers unrivalled convenience and value for money. Strategically located near the airport and CBD, Protea Hotels Samrand is tailor-made for the executive and transit traveller. All rooms have air-conditioning, plug points for laptops and modems and deluxe en-suite bathrooms. The Residents' bar is open daily from 16h30 to 22h00, including Saturdays, while a cozy lounge facility off the reception area offers comfortable seating and a fireplace. Both are perfect for sundowners or informal gatherings. The restaurant is open daily for breakfast and dinner. If relaxation is what you are after, the hotel's swimming pool and sundeck is situated in the park-like surrounds near the restaurant. Disabled facilities are also available. ... more   less 

Additional Information about Protea Hotel by Marriott Midrand Samrand

Address: Samrand, Sterling Street | PO Box 2273, Midrand 1685, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Midrand
Price Range: RM196 - RM440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Midrand Samrand 3*
Number of rooms: 112
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Midrand Samrand staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Midrand Samrand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor (top) may be slightly quieter if you don't mind climbing the stairs.”
  • Wall electrical socket that will cater for any plug.
  • Decent sized electronic safe (with a built in light!)
 of 5 bubbles 648alexm, 3 Nov 2016 | Read review
“Room 175 or similar:2-bed setup&spacious shower.Colleague got smaller room with 1-bed,insist on the former because we paid the same rate.”
 of 5 bubbles , 25 Jul 2016 | Read review
“Insist to check the internet before moving in. The block with room 149 is definately in the no internet zone”
 of 5 bubbles Shlo73, 15 Jun 2016 | Read review
“avoid rooms near car wash area”
 of 5 bubbles Sarracenia, 10 Nov 2015 | Read review
“Previously I stayed at room 102 and room 117 they were okay”
 of 5 bubbles nicia_cebo, 17 Sep 2015 | Read review
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