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Castello di Monte

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Castello di Monte
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213 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Henley-on-Thames, United Kingdom
Reviewed 1 week ago

Unfortunately we were only staying one night before catching the Ravos Rail. The hotel was lovely our room was spacious with a large bathroom and a balcony with views over Pretoria. All the staff were very friendly and helpful. Our evening meal on the terrace was lovely. We had little time to explore Pretoria but said we would return to...

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Helpful?
Thank Gill B
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Good Morning Valued Guests, We appreciate you wonderful comments, thank you. I will inform all staff of your positive feedback, as we strive together to reach target goals as a team. We look forward to welcoming you back in the near future. Have a lovely day. Yours sincerely Tanja

badgworth
Reviewed 11 January 2017

We stayed at this Hotel for one night following a journey on the Blue Train. In stark contrast this was quiet, peaceful and tranquil with a large bedroom and a superbly comfortable superking sized bed with beautiful linen. The bathroom had all you could need with lovely toiletries and fluffy pristine towels. We have a first class dinner in the...

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Helpful?
Thank maxBadgworth
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guests, Thank you so much for your lovely comments. It warms our hearts to hear that you had a wonderful say. We work hard as a small team to achieve our goals and it encourage us to continue to do what we do for our guests, when we receive feedback like this. Thank you again. Best wished for...

Sydney, Australia
Reviewed 27 December 2016

We only stayed one night before boarding the Blue Train. The hotel is beautiful and we all loved the night in this hotel. The rooms are in Victorian style intergrated well with nice garden. Staff are very friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank sophiejian
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guests, Thank you kindly for your affirmative comments, we do value them. We look forward to welcoming you back when you visit Pretoria again. Best wishes for the 2017. Yours Sincerely Tanja

Reviewed 16 December 2016 via mobile

A great spot with a deserved 5 stars title ! Eloquently run by the very hands on and capable General Manager Madeleen Jacobs , so much so that it's easier to voice any negatives on a social media platform. I just couldn't break her positive swing in motion . The only gripes I had was trying to locate a waiter...

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Thank Des O
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you for your constructive feedback. We truly appreciate it. We definitely take your comments about the food very seriously. I have a meeting scheduled with the chef to discuss this matter. Wishing you and your family a blessed festive season. We look forward to welcome you back in the near future. Your sincerely, Tanja

Brisbane, Australia
Reviewed 15 December 2016

I had the pleasure of staying at this lovely private hotel property on a recent trip to Sth Africa. Ideal for a couple or person wanting a secluded get away or a special occasion. I was given an up grade (due to my many years previously working in Tourism and Hospitality) and my room or should I say rooms were...

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Helpful?
Thank lianhaiz
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Respected Guest, Thank you for your affirmative comments. We are pleased to know that your experience was pleasurable. We look forward to welcoming you back to Castello Di MOnte in the near future. Have a great day and kind regards Tanja

Singleton, Australia
Reviewed 7 December 2016

Lucky enough to get an upgrade to the Presidential Suite. Huge barely describes the his and hers bathrooms, walk in dressing room, bedroom and living area. The room was well appointed. Clean and tidy. The staff were very helpful and friendly. The location atop a hill gave some wonderful views when you ventured up to the roof top area. The...

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Helpful?
Thank MarkRAus
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued guests, We thank you for your favorable feedback. It is much appreciated as we work very hard to maintain our high standards. We look forward to welcome you back in the near future. Wishing you and your family a blessed Festive season ahead. Warm wishes, Tanja

Greater London, United Kingdom
Reviewed 26 November 2016

Lovely guest house in a peaceful location. our terrace room had lovely views over Pretoria. If you want to go anywhere you do need a taxi or car to get there. The swimming pool didn't look that inviting but we didn't need it anyway. Staff wonderfully friendly and helpful. The dining was very good with a chef who took pride...

Review collected in partnership with this hotel
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1Thank 852marionw
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Respected Guest, Thank you for your thoughtful feedback. We work hard to achieve our goals at Castello and thank all our staff for all their efforts. Our swimming pool is a Roman Style pool so it definitely has a different “look” to it. We look forward to welcome you back to Castello when you visit Pretoria again. Warmest wishes...

London, United Kingdom
Reviewed 25 November 2016

There are a large enough number of rooms, and it is so professionally run, that it has the feel of a boutique hotel. They'll arrange a car for you, customize your evening meal service, help with anything you need. The neighborhood is safe enough to take a morning jog outdoors.

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Thank NunnaYobisnis
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, We truly appreciate your favorable feedback. Thank you. We hope to welcome you back soon. Warmest wishes Tanja

wakefield,west yorkshire
Reviewed 20 November 2016

We thoroughly enjoyed our stay here prior to travelling on the Blue Train. We were delighted to be accommodated in the sumptuous Presidential Suite and had a lovely dinner on the hotel terrace with wonderful views of Pretoria and a great early breakfast the following morning. Well done!

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Thank trafalgarman
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Good Afternoon Valued Guests, We are grateful to receive this generous and encouraging message from you. We value your comments tremendously. We truly strive to create balance with Elegance and Tranquility for the perfect experience to each of our guests. We do hope that you had a great time in South Africa and we look forward to welcoming you back...

Witbank
Reviewed 12 November 2016

This was an amazing time for my wife and I. Castello Di Monte is just the perfect place for a couple to have a special night away. The premises are so clean amd everything so neat. The rooms are very nice, spacious, with the most comfy bed and the bathrooms are to die for. Absolutely loved this place and will...

Review collected in partnership with this hotel
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Thank 575theos
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Treasured Guests, We truly appreciate your wonderful comments. I will thank all departments involved, working closely together to achieve these goals. We are glad to know that you had a wonderful stay. Castello offer various romantic packages to suit all needs and of course we have the best view of Pretoria from our Panoramic Deck offering a 360 degree...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Castello di Monte Is a Five Star Guest House, situated in Waterkloof Ridge, Pretoria. The Tuscan style estate portrays pure luxury and elegance and offers spectacular views of the hills in and around the capital city. The landscaped gardens with mature olive trees and lavender bushes give an Italian flavour to the African landscape.You will hardly notice that you are in the middle of a bustling city. At Castello di Monte it is easy to believe that you had found paradise Introduction If luxury is in the detail, then a stay at Castello di Monte is filled with pure indulgence whether you are walking the dramatic stairways made of the finest granite or feasting on the elegant art that adorns our walls you will be pressed to find a more extravagant surroundings. Be it for a corporate meeting or a romantic getaway on our Panoramic deck, Castello di Monte offers the perfect setting. When it is time to retire, you will be spoiled for choice. Will it be our presidential suite complete with a grand fire place and a four post bed or our honeymoon suite decorated with hand painted murals or our freshly made classic rooms fit for royalty, a sumptuous night is ensured. Castello di Monte's sixteenth century splendour is complimented by every modern amenity. Fully stocked minibars and DSTV right down to underfloor heating, air-conditioning and the creature comforts of tea, coffee and local papers, at Castello di Monte your every whim is catered for. ... more   less 

Additional Information about Castello di Monte

Address: 402 Aries Street | Waterkloof Ridge, Pretoria 0181, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: RM668 - RM994 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello di Monte 5*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Castello di Monte staff and other travellers.
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West Yorkshire, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just enjoy your stay”
 of 5 bubbles maxBadgworth, 11 Jan 2017 | Read review
“All lovely! Tuscan style Villa with gardens around. Central stairwell.”
 of 5 bubbles lianhaiz, 14 Dec 2016 | Read review
“Rooms and suites on the first floor”
 of 5 bubbles Gregorypeck186338, 19 Oct 2016 | Read review
“Rooms on the upper floors seemed to have large balconys.”
 of 5 bubbles LisaLosAngeles, 24 Sep 2016 | Read review
“No real difference in room locations”
 of 5 bubbles BobbyNY, 14 Sep 2016 | Read review
5 of 5