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Crane's Nest Guest House and Spa @ 313

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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Centurion, South Africa
Reviewed 4 days ago NEW

I am writing to make a formal complaint against Spa Beua. My complaint is that Spa Beau failed to provide us with a satisfactory service for the package that we booked for a day spa treatment and lunch on 4/12/2016 for 3 people. My complaint is that: 1. No gowns provided, once we asked for gowns, the manager said they...

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1Thank benitadutoit
Pretoria, South Africa
Reviewed 5 weeks ago

The treatment takes place in tents outside???!! Food was crap and they gave me frozen veggies not heated properly- really not even fresh veggies?! I don't want to even mention the meat- horrible. I would not recommend this place to even my worst enemy!

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2Thank anneF9862JI
Pretoria, South Africa
Reviewed 7 October 2016

We visited this Spa in December 2015 as past of a special that was running. We booked for a full spa day and I have to be honest, it was one of the worst spa day's I have ever had. When we arrived we where told that the treatments would begin at 10h00, and that the day should end between...

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2Thank LizelleWolhuter
Reviewed 21 August 2016 via mobile

I booked a bikini wax. I received huge, dark, purple bruises. Afterward I was told it is my sensitive skin?! After doing bikini and brazilian waxes for more than 10 years and this the only time I left with bruises?! Really?! Now it is my skin's fault?! And I received a brazilian, even after I reminded the so-called therapist with...

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Thank Riana Z
Pretoria, South Africa
Reviewed 28 July 2016

I booked the 60 minute couple's massage special for me and my fiance for a Sunday afternoon at 13h which we were so looking forward to after a stressful couple of months. I paid in full upfront via EFT and we rushed to be on time for our appointment, which resulted in us arriving at the spa 10 minutes prior...

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Thank nicolee495
Durban, South Africa
Reviewed 15 June 2016

I had a great experience on my short stay at Crane's Nest. The staff were friendly and helpful, the room extra luxurious and the bed was so comfy I overslept my alarm! Breakfast was delicious and served at the exact time I requested. My experience as a solo business traveller was great and I would definitely stay there again as...

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Thank melaniek151
Bloemfontein
Reviewed 1 June 2016

We did an online booking to stay at your guesthose about 3 days in advance. The picture and the room we booked was supose to be double room with a private bathroom. On our arival no one new about our reservaion and we felt like the cat draged us in. The service of the receptionist was incompedent. We felt unwelcome...

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1Thank tereasaw2016
Reviewed 28 May 2016 via mobile

My mother and I booked for a full day spa and sleep over package for today. We arrived at 9am and were greeted warmly by Ella, the manager. We filled out the relevant forms, including our breakfast and lunch choices over some filter coffee and croissants. The treatments included a full body massage, facial, Indian head massage and hand and...

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Thank Amelia F
Pretoria, South Africa
Reviewed 9 March 2016

With a beautiful subtropical garden, clean & sparkling pool, warm & bubbling jacuzzi, great treatments by the friendly therapists & helpful staff, one can do nothing but relax & enjoy the whole experience.

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Thank vorster2016
Pretoria, South Africa
Reviewed 22 February 2016

Booked a full day spa was the most relaxed experience, relaxed atmosphere, clean linen and very friendly staff members, the food that was included in the package was amazing will recommend this to any body who needs a break away from every day life

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Thank Fouriealicia92

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Crane’s Nest Guest House offers the very best luxury self catering and B&B accommodation in Pretoria. Whether you are a discerning businessman or a connoisseur world traveler you will love the special, personal attention and excellent service. ... more   less 

Additional Information about Crane's Nest Guest House and Spa @ 313

Address: 313 Aquila Avenue | Waterkloof Ridge, Pretoria 0181, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: RM253 - RM284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crane's Nest Guest House and Spa @ 313 4*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Crane's Nest Guest House and Spa @ 313 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has its own specialty.”
 of 5 bubbles Sonja321, 23 Jan 2016 | Read review
“Just don't go there”
 of 5 bubbles JowiCma, 17 Dec 2015 | Read review
“all rooms quite”
 of 5 bubbles NielGillman, 14 Dec 2015 | Read review
“Corner rooms are sunny but very noisy in the mornings. Barking dogs and noisy staff”
 of 5 bubbles ShenelReddy, 12 Oct 2015 | Read review
“Remember your swimwear. the swimming pool is a nice way to end the day.”
 of 5 bubbles Elizna702, 12 Jan 2015 | Read review
5 of 5
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