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InterContinental Johannesburg Sandton Towers

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InterContinental Johannesburg Sandton Towers
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541 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Reviewed 4 days ago NEWvia mobile

My family of 5 had a lovely overnight stay en route to OR Tambo airport for our return flight to Australia. Whilst we had a few issues with room key access and intermittent air conditioning, this was overcome by extremely helpful and sincere staff who made our short visit an absolute pleasure. In particular Brian (concierge staff) and Daddy (Check...

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Helpful?
Thank Fingaz
Management response:

Dear Valued Guest, Thank you very much for sharing your wonderful experience you had during your recent visit with us. I am delighted to know that the staff, especially Brian and Daddy made your stay memorable. Rest assure I will pass the message along. Thank you for being an IHG Ambassador member and look forward to welcome you back in...

Sydney, Australia
Reviewed 1 week ago NEW

Can't fault the hotel. I had a 5-week stay over October / November 2016 for business, and it was excellent. The staff were extremely helpful, friendly and happy, the food was delicious, and my room was spacious, comfortable, clean and luxurious. The fitness centre is high quality, with a huge range of machine weights, free weights and cardio equipment. Location...

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Helpful?
Thank edb2088
Management response:

Dear Valued Guest, Thank you for your wonderful feedback and delighted you had a fantastic experience with us. Kaliq and I also look forward to welcome you back and rest assure I will share your kind comments regards to the friendly and helpful staff. Kind Regards, Yvette Enslin Deputy General Manager

london
Reviewed 2 weeks ago via mobile

The welcome drink was a nice touch when we arrived, room keys were issued and signed for in good time ,security man by the lift/elevator was reassuring, main lobby with breathtaking atrium was very impressive My room was on the 23rd floor and looked very luxurious which it was Items included fresh fruit , coffee machine , tea and coffee...

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Helpful?
Thank tcasLondon
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review

Thank you for the posting on TripAdvisor and for your postive comments. Your detail feedback is appreciated. We look forward to your next trip in the not too distant future. Regards

Tel Aviv, Israel
Reviewed 2 weeks ago via mobile

I returned after 6-7 years and enjoyed to find that it is still a luxury hotel in the best Intercontinental standards. The location is good, adjacent to the convention Centre and high end shopping mall. Rooms are spacious and service is good.

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Helpful?
Thank ASG193
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review

Thank you for your posting on TripAdvisor and your great comments. Glad to know that we lived up to your expectation. Look forward to your next visit. Regards

London, United Kingdom
Reviewed 2 weeks ago via mobile

It was lovely being here. The hotel is extremely spacious, clean and looked after. The staff is very nice and approachable. It's located nicely close to the shopping mall and supermarket and it is completely safe. Look forward to my next visit already.

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Helpful?
Thank mikelalv
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review

Thank you for your TripAdvisor posting and your positive comments. I look forward to meeting you on your next visit. Regards

Toronto, Canada
Reviewed 2 weeks ago

Intercon highest standard. Centrally located, perfect from the entrance to the washroom. Nicely designed and decorated. Professional and polite staff, great restaurant, bar and lounge. 5 stars hotel. We liked it very much!

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Helpful?
Thank Boris G
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review

Thank you for your TripAdvisor posting. Your positive comments are appreciated and we look forward to your next visit. Regards

Geelong Bellarine, Australia
Reviewed 2 weeks ago via mobile

Best part of the stay was the location.. easy access to shopping centre and conference centre. 24 gym has good facilities and design. Great shelf space in bathroom. Front desk team need to revisit service training.. unhelpful on several occasions blatantly rude regarding change to booking. However Concierge was extremely helpful in coordination of a gift for our hosts. Any...

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Helpful?
Thank S B
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this review

Thank you for your posting on TripAdvisor. Your constructive feedback regarding the front desk team has been notes and corrective action has taken place. Look forward to your next stay. Regards

Reviewed 3 weeks ago via mobile

Perfect hotel. Location superb with access to Sandton city mall. House keeping up to the standard you would expect. Front office and restaurant staff very good The staff of the front door service very couteous and helpful. A hotel to be recommended.

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Helpful?
1Thank Sadeck
Management response:

Dear Valued Guest, Thank you very much for your kind comments and happy you enjoyed your stay with us. I am delighted your experience with the staff was of high standard and that they met your expectation. Thank you for recommending the InterContinental Sandton Towers. I look forward to welcome you back. Kind Regards, Yvette Enslin Deputy General Manager

buckingham
Reviewed 4 November 2016

This is my second visit to this hotel, which I last visited in 2003, also on business, and I am thoroughly impressed with how they have managed to maintain it and how it's facilities support the madly busy business traveller. I would only ask for a fully equipped business centre on the executive floor to improve it, although they did...

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Helpful?
Thank Iman9
Management response:

Dear Valued Guest, Thank you very much for taking time to share your great comments with us. We strive for exactly what you experienced and that is to make your stay comfortable and to go the extra mile. Rest assure I will share your comment to Kavelin at the Concierge. I am delighted that you enjoyed the food in room...

Reviewed 1 November 2016 via mobile

This hotel is well located in the heart of Sandton next to Nelson Mandela Square and within walking distance to excellent restaurants and the huge Sandton City shopping mall. I was pleased with the staff who were especially warm and helpful but I did not like my room which was tired, dark and depressing. Furthermore, the room safe malfunctioned several...

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Helpful?
Thank Paul K
Management response:

Dear Value Guest, Thank you for your great comment on the warm and helpful staff. Please accept my sincere apology for the condition of your room and the safe that malfunctioned several times during your recent stay with us. Please rest assure we are putting corrective measures in place to ensure the standard and that the product is well maintained....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the safe hub of Sandton, Johannesburg with direct access to: shopping malls, Sandton Convention Centre, Food, Wine and excursions. Perfect for business of leisure. ... more   less 

Additional Information about InterContinental Johannesburg Sandton Towers

Address: Corner Maude & Fifth Streets, Sandton 2146, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: RM572 - RM1,383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Johannesburg Sandton Towers 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
Intercontinental Johannesburg Sandton Towers Hotel Sandton
Intercontinental Johannesburg Sandton Hotel
Intercontinental Sandton
InterContinental Johannesburg Sandton Towers Greater Johannesburg, South Africa
Hotel Style:
#2 Business Hotel in Sandton
#3 Spa Hotel in Sandton
#5 Luxury Hotel in Sandton
#7 Romantic Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Johannesburg Sandton Towers staff and other travellers.
4 questions
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Questions? Get answers from InterContinental Johannesburg Sandton Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“27th floor, top 10 floors - view and quiet amazing...”
 of 5 bubbles Iman9, 4 Nov 2016 | Read review
“Room service is faster at lower floors”
  • The View outside my room
  • The View outside my room
 of 5 bubbles OupaGedions2016, 16 Oct 2016 | Read review
“Suites are great for travelling business people. It has a study and lounge area.”
 of 5 bubbles simonpR8366XG, 29 Sep 2016 | Read review
“Rooms away from the elevator bank are less nosiy”
 of 5 bubbles bulgenes, 22 Sep 2016 | Read review
“yes but in another hotel”
 of 5 bubbles JeffW777, 19 Sep 2016 | Read review
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