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The Maslow

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776 Reviews from our TripAdvisor Community

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Showing 650: English reviews
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Cape Town, Western Cape, South Africa
Reviewed 2 days ago NEW

My friend always stays at the Maslow, so we decided to give it a try. The room was as per the picture, modern and not too small although the bath was peeling in a few spots. Semi open plan bathroom with a glass sliding door that divides the toilet and the room, so if you want privacy for sound and...

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Helpful?
Thank Sinclair N Vane... L
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. You have raised quite a few points of concern, which is not the kind of feedback we set out to achieve, so we will be looking into this, and addressing the issues departmentally. We appreciate you taking the time to share your experience with us, and we hope that you will allow...

Guarulhos, SP
Reviewed 6 days ago NEW

Very good hotel. Located in a good neighborhood, near Nelson Mandela Square. The hotel has a swimming pool, good wi-fi in all areas and rooms. The breakfast is really good and sorted. It has shuttle to/from a Shopping center near by, every 30 min.

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Helpful?
Thank Maruchia
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your review of the Maslow hotel in Sandton. We are very happy to hear that you enjoyed your stay, and were able to make use of the pool and other facilities throughout. We hope to be able to welcome you back again in the near future. Kind Regards, Melany Vaughan, Customer Relations Executive

A TripAdvisor Member
Level Contributor
74 reviews
19 hotel reviews
13 helpful votes
Reviewed 6 days ago NEWvia mobile

I had my first visit here over the weekend and I found it to be a welcome stay. The room was well priced and comfortable and in room dining excellent. My only issue was with my turndown service requested not been followed up on and done both nights I requested it... The staff are friendly and very accommodating. I enjoyed...

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Helpful?
Thank A TripAdvisor Member
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay with us, as well as your treatment at Africology, and we certainly hope to welcome you back again in the near future. Kind Regards, Melany Vaughan, Customer Relations Executive

durban south africa
Reviewed 2 weeks ago

Great location and great for business trips . staff are friendly and very helpful and make you feel welcome where ever you are in the complex . the food is excellent . Rooms are spacious and modern .Free shuttle to Gautrain .Nightly turn down with little treats. swimming and garden area is well maintained and very relaxing . Breakfast has...

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Helpful?
Thank nikkimartin62
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay, and we hope that you will be back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive

Lagos, Nigeria
Reviewed 2 weeks ago via mobile

Great location and good for business trip. Courteous and professional staff also! I must add that the food is excellent here. Will definitely stay there again should my itinerary be in that area of JHB.

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Helpful?
Thank Micheal E
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay, specifically due to the location, professional staff and food on offer. We look forward to welcoming you back on your next trip into JHB. Kind Regards, Melany Vaughan, Customer Relations Executive

Los Angeles, California
Reviewed 3 weeks ago

great location in the middle of the "wealthiest mile in South Africa". hotels offer free shuttle to the gautain train station as well as the sandton city mall at nelson mandela square. from check-in to check-out the staff on all levels were very nice, welcoming and very informative. would absolutely stay again

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Helpful?
Thank socrates1865
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank for taking the time to share your positive Maslow experience with us. We are delighted to hear that you enjoyed your stay, and would be back again. In that case, we look forward to welcoming you back in the near future. Kind Regards, Melany Vaughan, Customer Relations Executive

London, United Kingdom
Reviewed 3 weeks ago

Stayed at the Maslow for a few weeks on a business trip. Overall a really enjoyable stay. Pros: 1. Friendly and welcoming staff 2. Regular mini-buses to locations within ~5km, and great / efficient concierge 3. Big, nice rooms with comfortable beds 4. Nightly turn down service with a little sweet treat :) 5. Reasonably priced food (in bar and...

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Helpful?
Thank Rosie S
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for the feedback regarding your previous stay at the Maslow hotel in Sandton. We are so thrilled to hear that you enjoyed your stay overall, and more importantly, felt comfortable with us. We do appreciate the constructive feedback too, and we hope that you will be back to stay with us again in the near...

Melbourne, Australia
Reviewed 4 weeks ago

I arrived in the early morning but nevertheless, my room was ready. Check-in was efficient and friendly and the room was modern, clean and comfortable. Small by Australian standards but more than adequate. A Lavazza capsule coffee machine was an added bonus. Shower only (not a problem) and a 'rainforest' shower head which is great. Hand soap in a wrapper...

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Helpful?
Thank Peter G
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your detailed review of the Maslow hotel. We are so pleased to hear that you enjoyed your stay with us. We have noted a couple of areas where you feel we could improve on. It is a shame that during your stay, it appears the Wi-Fi was not up to its usual strength, and...

Perth, Australia
Reviewed 4 weeks ago via mobile

Generally a good hotel, with a very convenient location and a great garden ambience. Quality and equipment of room was above average, likewise housekeeping, also check in and out. There was more than adequate free parking. Just don't park in the shade under any trees, unless you enjoy trips to the car wash. Service in general otherwise was a big...

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Helpful?
Thank KADPER
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate you taking the time to share both positive and constructive thoughts with us. We take all of your comments on board, and we hope that we are able to welcome you back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive

North Male Atoll
Reviewed 4 weeks ago

Maslow is easy accessible and has great parking facilities in front of the hotel. The dedicated staff are friendly and always helpful. The room is clean and fresh. The wi-fi in all areas is a plus for the business traveler. If you order a snack, it is a big portion, delicious, fresh and good value. Perfect venue for meetings

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Helpful?
Thank PaulaDBell
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback. We are so thrilled to hear that you enjoyed your stay with us, and that you find us perfect for business meetings. We certainly hope that we are able to see you again very soon. Kind Regards, Melany Vaughan, Customer Relations Executive

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton's business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 30 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow's private chauffeur service. ... more   less 

Additional Information about The Maslow

Address: Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: RM578 - RM1,236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Maslow 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
The Maslow Sandton, Greater Johannesburg, South Africa
Hotel Style:
#7 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from The Maslow staff and other travellers.
7 questions
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Questions? Get answers from The Maslow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have baths, if you want one, ask for one. Ask for a room not overlooking the bar”
 of 5 bubbles 449rosies, 3 Mar 2017 | Read review
“They're all good...small but good.”
  • The Maslow
 of 5 bubbles A149VIpeterg, 27 Feb 2017 | Read review
“choose floor two and above- less noise”
 of 5 bubbles PaulaDBell, 24 Feb 2017 | Read review
“Don't stay there”
 of 5 bubbles , 20 Feb 2017 | Read review
“If two of you demand a king or twin beds”
 of 5 bubbles alexanderb221, 19 Feb 2017 | Read review
5 of 5