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Sandton Sun

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714 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Dubai, United Arab Emirates
Reviewed 22 May 2016

Sandton Sun is one of the few hotels that has maintained the quality of service since my last visit in 2012. From the courteous welcome, to the considerate staff to the final checkout - there is warmth in their hospitality. I had stayed with family at this hotel in 2012, and am happy to report there service has just as...

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Helpful?
Thank Abida A
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Abida A, Thank you for taking the time to review your stay with us. I am glad to hear that your experience with us was a memorable one. I'm sure our entire hotel staff enjoyed catering to your needs as much as your enjoyed your stay. I look forward to welcoming you and your family back soon. Kind Regards...

Saratoga, California
Reviewed 22 May 2016

This hotel has recently been refurbished and now the rooms and environment is equal to the great service and care shown by the hotel staff .What an absolute pleasure it is to stay there and the care and attention to detail for our conference,corporate dinners was exceptional. Our company loyalty is confirmed every time we go there . Well done...

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Thank rogetu
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your positive comments and for giving us a perfect rating. I am delighted to hear that you enjoyed all aspects of your stay. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming you back in the future....

Cape Town
Reviewed 22 May 2016

The mere size of the hotel is daunting, and when you see the cleanliness and attention to detail in the rooms, it is impressive. Have stayed in 3 different room types and all were equally stylish and clean. Super comfortable. Service great, when I phoned for an iron it took mere minutes. Breakfast spread is really impressive, a very large...

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Helpful?
Thank justordinarypeople
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your review and for choosing to stay with us at Sandton Sun. I am delighted to hear that you had a memorable experience. We take pride in catering to our guests' needs the best way we can. I look forward to welcoming you back in the not too distant future. Kind Regards Peter Davidson...

DC
Reviewed 21 May 2016

The Sandton Sun is a lovely hotel, particularly if you are traveling for business. Connected to the Mall - amenities are convenient. Customer service is good to great on all fronts. Breakfast is lovely. Spa services are pricey, but worth it.

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Thank tennismomma
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your review and kind comments. I am glad to hear that overall you enjoyed your stay. We are on the constant look out for ways in which we can enhance your time with us. If you found anything that would have made your time with us more comfortable, or perhaps we could include in...

Nottinghamshire
Reviewed 19 May 2016 via mobile

Very nice hotel well positioned for nelson Mandela square in fact you go to floor 6 and walk in. We ordered breakfast for 5.30 and it arrived on the dot. Only downside is that it's about an hour away from the airport. We didn't use the bar or restaurant as eating in the square is very easy and choice is...

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Thank NottinghamshireDavid
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your review and kind comments. I am pleased to hear that you enjoyed your stay and that you found our location to your liking. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in...

Plettenberg Bay, South Africa
Reviewed 19 May 2016

I just returned from a 3 night stay at this lovely Hotel, I haven't been there for a while, but was pleasantly surprised on the upgraded refurbishment the hotel went under... The staff were well trained and very friendly & Helpful...

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Helpful?
Thank MMGavrill
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback. I am pleased to hear that you enjoyed our recently refurbished property and that staff had such a positive impact on your stay. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming you back to...

Reviewed 19 May 2016 via mobile

Superb hotel with very polite and attentive staff. The rooms are modern and the breakfast is great. Located in the heart of Sandton with several malls in close proximity. In summary, a well priced hotel, not over the top but great for holiday makers and business travelers alike.

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1Thank Sami F
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Sami F Thank you for the positive feedback of your stay at the Sandton Sun. Receiving such feedback from you instils great pride within me on the wonderful staff I have working at the Sandton Sun. We appreciate your opinion and we look forward to welcoming you back. Best regards Peter Davidson

Piet retief
Reviewed 18 May 2016 via mobile

I stayed at the sun over the 14 15 May as a part of a wedding party Stunning rooms comfortable beds crisp linen Absolute refinement and untouchable service I would recommend this hotel in a blink and most certainly will be back

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Thank Safeera A
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Safeera A It is with great appreciation that I received such wonderful feedback from you on your recent stay at the Sandton Sun. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. Once again many thanks...

Cape Town, South Africa
Reviewed 18 May 2016

Our family of four adults and two small children had a wonderful two night stay at this recently refurbished hotel. The staff were superb, from the doorman to the manager everyone was extremely helpful and friendly. Also need to mention the breakfasts, which are not to be missed!

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Helpful?
Thank Jaluka123
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Jaluka It is with great appreciation that I received such wonderful feedback from you on your recent stay and on my staff at the Sandton Sun. Once again many thanks for your comments and appreciation shown and we certainly look forward to welcoming you back in the not too distant future. Best regards Peter Davidson

Reviewed 18 May 2016 via mobile

The Sandton Sun has a prime location in Johannesburg -- connected to Sandton City through the Diamond Walk as well as the Sandton Convention Centre and Nelson Mandela Square and is adjacent to the Gautrain (airport train). The hotel has just done a major refurbishment and the renovation has been amazing, the chandelier in the middle of the hotel is...

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2Thank Jen S
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Jen S Thank you for your positive feedback and for advising us of your recent stay. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. We look forward to welcoming you back in the not too...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: RM767 - RM1,113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg, South Africa
Hotel Style:
#2 Spa Hotel in Sandton
#4 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#10 Romantic Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
7 questions
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Gateshead, United Kingdom
6 months ago
Kuwait City, Kuwait
1 month ago

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Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the higher floors have a great view”
 of 5 bubbles dki2015, 29 Nov 2016 | Read review
“all rooms are great”
 of 5 bubbles lecalabash, 23 Nov 2016 | Read review
“The higher the floor, the better the view especially since the views are incredible.”
 of 5 bubbles j47737, 2 Nov 2016 | Read review
“Bar and restaurant are on the sixth floor. Get a room much higher up.”
 of 5 bubbles donnab359, 23 Oct 2016 | Read review
“choose junior suite, very spacious”
 of 5 bubbles yusufi111, 15 Oct 2016 | Read review
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