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The Palace All Suites

Hotels.comUS$120*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$124*
US$120*
US$124*
US$124*
US$120*
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The Palace All Suites
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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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Vanderbijlpark, South Africa
Reviewed 4 days ago NEW

Excellent visit and the time of resting and refreshing. The seaside was therapeutic and soul healing. The hotel staff were very helpful and adding to the resisting and time of peace. The room location was perfect as you could see the sea and the people. An that sight was serene and pep up the spirit.

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Thank thembilex
Vereeniging, South Africa
Reviewed 6 days ago NEWvia mobile

Fantastic facility. Very friendly staff. Close to all amenities. Great family vacation. Only downside was the delay on check-out and tight parking bays. Will however recommend for family bookings. Great location. Ease if access to the beaches and food outlets.

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Thank Imran M
Meyerton, South Africa
Reviewed 1 week ago

My stay was wonderful. I liked it very much. Room were need. Didn't take part in activities because I just slept there at night. Servie very good. I would stay there again if I get the oppertunity! Thanks

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Thank nicholj2017
Johannesburg, South Africa
Reviewed 1 week ago

Great location, great beaches, great weather, the staff is friendly. The check in and out process very efficient. The only issue for me was the poor maintenance in the bathrooms. The ceilings were mouldy, the shower head did not work properly, the bathroom in main bedroom door was sticky.

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Thank anesann2017
First_Resorts, General Manager at The Palace All Suites, responded to this review

Dear Valued Guest Thank you for telling us about your experience and we are glad that you enjoyed your stay with us. I assure you that the issues mentioned with regards to maintenance will most definitely be addressed to ensure improvement. Kind regards, Shamini Pather

Dubai, United Arab Emirates
Reviewed 1 week ago

checked in on the 17/42017 my room which i called before landing was not cleaned i had to be moved to another 2 rooms before settling in. .ALL U NEED AFTER A LONG FLIGHT . the next morning no hot water . 2 days gone no hot water i must go to another sister resort to shower and then come...

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Thank cassime2017
Gauteng, South Africa
Reviewed 2 weeks ago

Always a great place to stay with the Family. The room was very comfortable and the weather in Durban was great. Only thing missing was the kids activities on the 5th floor. Very friendly staff, always willing to assist. Definitely recommend The Palace.

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Thank mohammedma2017
First_Resorts, General Manager at The Palace All Suites, responded to this review

Dear Valued Guest Thank you for sharing your enjoyable experience with us.We are glad that you enjoyed your stay. I will most definitely look into the kids entertainment to ensure that this is rectified. Kind regards, Shamini Pather General Manager - The Palace

klerksdorp
Reviewed 2 weeks ago

honestly the room we got was so small as a couple there was no freedom of movement as we were booked in a studio room, the location is good but if one can have the bulconies even in the studio to make it look refreshing especially in the morning when you wake you want to feel the breeze of the...

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Thank israelm231
First_Resorts, General Manager at The Palace All Suites, responded to this review

Dear Valued Guest Thank you for taking the time to tell us about your stay. I would like to take this opportunity to advise you that we do have rooms available that are more spacious as well as some of the rooms that have balconies. If this is your preference please do not hesitate to enquire on availability of these...

Johannesburg, South Africa
Reviewed 2 weeks ago

Overall average, rooms with single beds where very uncomfortable, cleaning service was delayed, stove and lights not working toilets very uncomfortable, Apartment must be fully checked before holiday makers arrive

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Thank anwar136
First_Resorts, General Manager at The Palace All Suites, responded to this review

Dear Anwar Please accept my sincerest apologies for the poor experience you had at The Palace All Suites. I assure you that this is not the normal standard of service offered to our guests and your issues raised will most definitely be addressed to ensure that improvement is made. Kind regards, Shamini Pather

Richards Bay, South Africa
Reviewed 2 weeks ago

We enjoyed our stay. the staff the premises is well kept. level 5 must be deemed family level and be improved to accommodate family activities, this is just the suggestion. really I have nothing bad to say about the service. I am flexi club member and I have travel extensively, and I know how other places are. I therefore then...

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Thank Mafako
Reviewed 3 weeks ago via mobile

Beautiful location, beautiful views, beautiful staff, beautiful service, beautiful management, beautiful establishment. Will visit this beautiful place again ......... and again. On one rainy day we did not feel like going out and did not feel like having lunch at Pestos, the restaurant on the ground floor either. They suggested that we have our lunch on the 5th floor where...

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Thank Trevor d
First_Resorts, General Manager at The Palace All Suites, responded to this review

Dear Trevor We are delighted that you enjoyed your stay and will most definitely pass your comments onto all staff and management. The resort certainly does have magificent views, and our staff are always willing to lend a helping hand which is a real treat for our guests. We cannot wait to welcome you back for your next relaxing adventure...

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Management photos: Courtesy of the property manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Room Service
Official Description (provided by the hotel)
Situated on Durban's Golden Mile, just 35km from King Shaka International Airport, the Palace Resort and Spa comprises 76 high-rise luxury apartments, all with magnificent sea views. The onsite restaurants offer light meals, Mediterranean cuisine and room service, while a swimming pool and world-class Wellness Centre, Jacuzzi and steam room complete your luxury holiday. The Palace is a great getaway for relaxing, soaking up the sun and enjoying fun-filled activities. Mild weather and the warmth of the Indian Ocean make Durban an attractive holiday destination all year round. ... more   less 

Additional Information about The Palace All Suites

Address: 211 O.R. Tambo Parade, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM266 - RM1,216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palace All Suites 4*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from The Palace All Suites staff and other travellers.
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Questions? Get answers from The Palace All Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have left something in the envelope for room service no complain”
Mafako, 9 Apr 2017 | Read review
“Aircon needs attention”
W4299PNandrewp, 2 Apr 2017 | Read review
“Excellent location, however 4 stars.....no way compared to Sun1, it is miles apart.”
682nelsonn, 24 Mar 2017 | Read review
“Neat and tidy..”
geraldl407, 5 Mar 2017 | Read review
“Best views and close to beach.”
WLduP, 21 Jan 2017 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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