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Garden Court Marine Parade

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#1 of 41 Hotels in Durban
Certificate of Excellence
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Garden Court Marine Parade
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841 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Durban, South Africa
Reviewed 25 January 2017

Extension of breakfast place during festive seasons to avoid congestion at the breakfast entrance. For now the brand and status of the hotel is of high standard in which I wont hesitate to spend my Xmas holidays in such hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 155vusis
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Vusi', Thank you very much for your superb feedback on your stay. Your feedback on the breakfast over festive seasons is noted and we are considering opening an extra third venue to ease the flow. We do hope that we shall see you back in the near future though. Thank you for your continued support. Kind Regards John and...

Durban, South Africa
Reviewed 25 January 2017

Mattress was uncomfortable. Tea tray full of ants. no doors on cupboard. Reception was very friendly and maintenance team was very helpful. Breakfast was delicious and had a good variety. Compared to other Tsogo Sun Hotels - I was abit disappointed

Review collected in partnership with Tsogo Sun Hotels
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Thank Tweety2017
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Tweety, Thank you for staying with us and for sharing your feedback. We have noted your comments and would like to assure you that we actually do have brand new mattresss and our cupboards are open cupboards as part of the room design. We have noted and taken immediete remedial action on the small ants found in your room....

Durban, South Africa
Reviewed 24 January 2017

I had a really lovely and a relaxing time at thd hotel. Excellent service ,comfortable rooms ,we really enjoyed ourselves at the hotel.I Will definitely be coming back soon .Thank you for a lovely stay.

Review collected in partnership with Tsogo Sun Hotels
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Thank M6821EMahmedb
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Mahmed', Thank you very much for staying with us. We are very pleased that you had a great stay and we are even happier that you shall be back soon for an even better stay - welcome back! Best Regards John Aritho and the Team

Welkom, South Africa
Reviewed 17 January 2017

We had a huge laguage and it could not fit into cupboard. Otherwise all was well. Some lifts were not functioning and we had to fit for sometime to get a lift. Hope this can be fixed before guests arrive.

Review collected in partnership with Tsogo Sun Hotels
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Thank makhangenijohannesr
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Johannes, Thank you for staying with us and for sharing your feedback. We do appreciate your feedback and glad to let you know we do have 4 brand new lifts and on the verge of commisioning the last 2 lifts to ensure we have 6 brand new lifts. With regards to the clothing cupboards, we operate on an international...

Lagos, Nigeria
Reviewed 17 January 2017

Definitely a great stay ... Would sue recommend to other. Reception staff, especially Jill and Mark may our day with regards to the warm welcome we received from them after our long and gruelling international flight.

Review collected in partnership with Tsogo Sun Hotels
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Thank 800mervinc
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Mervin, Thank you very much for chosing to stay with us after your long flight. We are extremely pleased that Mark and Jill were superb in ensuring that your stay was up to the mark. We do thank you for taking the time to share your views as this will go a long way in encouraging and motivating the...

Hartbeespoort, South Africa
Reviewed 16 January 2017

It was an awesome time. Good weather and rooms are well decorated. Good variety at the Breakfast buffet. Thanks to all the staff, friendly faces all over. Will be back soon. Well situated close to everything.

Review collected in partnership with Tsogo Sun Hotels
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Thank Eishhh
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Eishhh', Thank you for your superb review of your stay at Marine Parade. We are extremely pleased that you had a great stay and the quality of food and the rooms was good. We do look forward to having the pleasure of welcoming you again and again in the near future. Kind Regards John Aritho and Team

Johannesburg
Reviewed 15 January 2017

It was excellent service,speacially I enjoyed buffet breakfast.n parking was secured.i also like ur reward program,I mean sun rands.tnx ,now I want book drekensburg tsogo sun.will see you soon guys.thanks a lot

Review collected in partnership with Tsogo Sun Hotels
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Thank za2017
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Za2017', Thank you very much for your fantastic review and comments. We are very pleased that your stay was superb and we are happy that the Rewards program works well for you - it is a wonderful system indeed. Thank you for your continued support and I am sure you will have a great relaxing stay at the Drakensberg...

East London, South Africa
Reviewed 14 January 2017

Mr John thank you so much for making our holiday joyful and relaxing. I really liked the way you operate you were hands on on a daily basis. The rooms were cleaned perfectly the breakfast was on point daily. Percy thank you my man for the warn reception and making sure my Dad is well taken care off. Also please...

Review collected in partnership with Tsogo Sun Hotels
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Thank Pikolomzi M
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Mr Pikolomzi, We are truly honored and flattered by your wonderful response. Your family has been coming to Marine Parade for many years and we are extremely grateful for this. Your feedback goes miles in motivating the entire team to do better and excel in providing the best service we can. The 'smiling lady' at the breakfast door is our...

East London, South Africa
Reviewed 11 January 2017

slow elevators and the breakfast is not up to the standard as in the past year ... the hotel should invest in escalators as the evevators are always over populated the pool hurs should be extended or adjusted

Review collected in partnership with Tsogo Sun Hotels
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Thank michaelnL5501WG
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Michael, Thank you for staying with us and for sharing your feedback. I am pleased to let you know that we have invested a considerable amount on upgrading of the lifts and currently do have 4 brand new lifts. Within the next few months we shall have another 2 brand new lifts to complete the programme and this will...

Boksburg, South Africa
Reviewed 11 January 2017

The staff were friendly, helpful and efficient. I must compliment this hotel on this fact, as they really were the reason that my stay was OK. From the reception staff to the security staff, I felt welcome and looked after. The restaurant is lacking,however, as on previous occasions they gave me steak that was raw when I asked for well...

Review collected in partnership with Tsogo Sun Hotels
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Thank jsS4778KH
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Guest, Thank you for sharing your feedback on your stay. We have noted the areas mentioned that we shall focus on improving to ensure that we serve great quality meals and maintenance issues are resolved accordingly. Do accept our apology for the glitches and be assured of our attention to resolving them. Kind Regards John and the Team

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 

Additional Information about Garden Court Marine Parade

Address: 167 Marine Terminal Street, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM505 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
Also Known As:
Garden Court Marine Parade Hotel Durban
Hotel Style:
#5 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Marine Parade staff and other travellers.
2 questions
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4 months ago

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Questions? Get answers from Garden Court Marine Parade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs rooms with good sea view.”
 of 5 bubbles MaqhaweTsabedze, 17 Mar 2017 | Read review
“Arrive early to get a room facing the sea.”
 of 5 bubbles mmamakgabam, 14 Feb 2017 | Read review
“All rooms are good”
 of 5 bubbles , 8 Feb 2017 | Read review
“Floor 20 has an excellent view of the ocean”
 of 5 bubbles sharmp2016, 22 Dec 2016 | Read review
“the higher rooms have the best view”
 of 5 bubbles 1983arthur, 5 Dec 2016 | Read review
5 of 5