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24/12/2017 25/12/2017
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    Hilton Durban

    12 - 14 Walnut Road, Durban 4001, South Africa
    011 27 31 336 8100
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    24/12/2017 25/12/2017
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    US$115
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    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Overview
    • Excellent42%
    • Very good31%
    • Average15%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,529)
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    1 - 5 of 1,431 reviews

    Reviewed yesterday

    We booked in for one night for a music concert at the ICC, so convenience was the main reason. The first bombshell is the R80 parking charge for guests, then get hit by R90 G&T at the Big Easy restaurant (where guests don't get preference...More

    Thank Gerry T
    Hotel's Favourite
    Reviewed 2 weeks ago

    Well, since this is Durban and I love to see and hear the sea, the down side is that this is not a beachfront hotel where you can sit on the balcony and watch the waves or run over the street onto the beach. You...More

    Thank erna o
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 2 weeks ago

    Dear Valued Guest Thank you for your feedback. Providing our guests with an exceptional experience is of top priority to us, so our team is pleased to learn that you enjoyed your guest room and that you found our facilities and team members the best!...More

    Reviewed 4 days ago

    Was good but I could see there was not enough staff to manage the weekend stay due to high volume. I was also not satisfied with the rate given. ADR of Hilton sandton was R1,400 whereas I received R1,910. I was very impressed with front...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Sadi F
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 2 days ago

    Dear Valued Guest Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments on our service in mind as we look to improve upon our service. We constantly...More

    Reviewed 4 days ago via mobile

    I haven't been able to check in as their system cannot find reservations however the very same receptionist is standing at his station and checking in other guest , What is going on here ??? I would have walked away if this was not prepaid.More

    Thank vanashreem
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 2 days ago

    Dear Valued Guest Thank you for taking the time to leave us feedback regarding your previous stay with us. Please accept our sincerest apologies for any inconvenience you may have experienced. It is extremely disheartening and disappointing that we did not exceed your expectations. Your...More

    Reviewed 1 week ago

    Hilton Durban has become my only choice for visit to the city as they go above and beyond in their service especially as a diamond member. Whenever they have availability they always accommodate me in an excellent suite. The service in the lounge and during...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Hashcdat
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

    Dear Valued Guest Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff. We look forward to welcoming you here again soon as one of our...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Durban
    • #9 Business Hotel in Durban
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 327
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity and HotelQuickly so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Hilton Durban Hotel Durban ,
    • Hilton International Durban
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    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Pool & Beach (11)
    Hotel & Grounds (177)
    Bathroom (12)
    Business Centre & Event Rooms (11)
    Family and Play Areas (7)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Muhammad C
    14 November 2017|
    AnswerShow all 2 answers
    Response from MarkusMFritz | Property representative |
    Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
    1
    Vote
    NormajoTampaUSA
    23 October 2017|
    Answer
    Response from MarkusMFritz | Property representative |
    Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
    0
    Votes
    BBBrewing
    23 August 2017|
    AnswerShow all 6 answers
    Response from MarkusMFritz | Property representative |
    Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
    1
    Vote
    Room Tips
    "Rooms offer both sea and city views. Really cool!"
    Read review
    "Higher floor have better view"
    Read review
    "Ask for a sea view on the higher levels"
    Read review
    "Choose ocean view on upper floor."
    Read review
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