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05/11/2017 06/11/2017
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    Hilton Durban

    12 - 14 Walnut Road, Durban 4001, South Africa
    011 27 31 336 8100
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    US$89
    US$89
    US$89
    Traveller (237)
    Room & Suite (107)
    Dining (60)
    Overview
    • Excellent41%
    • Very good31%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Hilton Durban
    Special Offer: LIVE THE BIG EASY
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    Write a Review
    Reviews (1,487)
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    221 - 225 of 1,392 reviews

    Reviewed 5 January 2017 via mobile

    We spent one night in this Hotel an paid quite a high rate which I cannot say was worth it. We were given a room on the 2nd floor which was old an in desperate need of renovation. We were advised that rooms on the...More

    Thank Rowena C
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 January 2017

    Dear Valued Guest Thank you for your review and for choosing our hotel! We are pleased to hear you were happy with your overall service and breakfast in-room dining. Please accept our apologies for the unsatisfactory overall accommodation and experience you received. We appreciate you...More

    Reviewed 4 January 2017

    Overall service was more than 5 star. Staff were friendly and efficient, even tho the hotel was fully booked over the Christmas & new year period. we received excellent service all round. would definitely stay there again. rooms were impeccable and clean and fresh. great...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank munazzak2017
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 January 2017

    Dear Valued Guest Thank you so much for your comments from your recent visit to the Hilton Durban! I am delighted that you had an exceptional time and that your expectations were exceeded. We will certainly share you feedback with our team, and thank you...More

    Reviewed 4 January 2017

    We stayed here one night for my husband's birthday and arrived by train from Johannesburg. The service was great from the beginning. We hadn't prearranged a car from the train station to the hotel but after one quick call to the concierge's desk a car...More

    1  Thank MaestraTanisha
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 5 January 2017

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate and value all of our guest's feedback and I'm pleased to know you had a truly memorable experience and best wishes for your husbands birthday he celebrated whilst you were...More

    Reviewed 4 January 2017 via mobile

    Rude receptionist, not what I expected. Oh yeah, NO TOWELS. Stay away from this hotel. Took us 3 hours just to check in. Receptionists ARE ALL RUDE AND UNHELPFUL. Management is non-existent jus stay away.More

    Thank vuyaniz
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 5 January 2017

    Dear Valued Guest Thank you for taking time to leave feedback on your stay at our hotel. We are grateful for all the feedback we receive and always aim to improve future guest stays. We are disappointed to hear about your experience. Our team members...More

    Reviewed 3 January 2017

    - 7 Hour Check-In - Broken Cupboards in the rooms - Challenges getting towels and a TV remote (21:00 - 00:00) - Incompetent Staff - No one answering phones or queries - More security personnel than people that can actually assist - Severe Parking challenges...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank missa2015
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 5 January 2017

    Dear Valued Guest I appreciate you bringing these details to our attention and this is not the level of service we strive to provide each guest. Your comments will be passed to our leadership team for further review. I do sincerely apologize we were not...More

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    Protea Hotel by Marriott Durban Edward
    378 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$98 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Durban
    • #9 Business Hotel in Durban
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 327
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Hilton EMEA, Cancelon, Orbitz, Hotwire, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Hilton Durban Hotel Durban ,
    • Hilton International Durban
    Add Photo Photos
    Traveller (237)
    Room & Suite (107)
    Dining (60)
    Pool & Beach (14)
    Hotel & Grounds (183)
    Bathroom (13)
    Business Centre & Event Rooms (9)
    Family and Play Areas (7)
    Nearby
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    .92 km away
     
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    378 reviews
    1.01 km away
     
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    29 reviews
    .23 km away
     
    Garden Court Marine Parade
    1,005 reviews
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    Ask a question
    Questions & Answers
    NormajoTampaUSA
    23 October 2017|
    Answer
    Response from MarkusMFritz | Property representative |
    Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
    0
    Votes
    BBBrewing
    23 August 2017|
    AnswerShow all 6 answers
    Response from MarkusMFritz | Property representative |
    Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
    1
    Vote
    carmenl0pez
    13 June 2017|
    AnswerShow all 2 answers
    Response from MarkusMFritz | Property representative |
    Hi carmenIOp, Google Maps shows that it is a 5 min drive / 1.8km away. Thanks
    0
    Votes
    Room Tips
    "If you can manage it - ask for a room on the higher floors - the views are amazing."
    Read review
    "View rooms before selecting"
    Read review
    "Choose a room with sea view"
    Read review
    "Cheaper to eat out for breakfast - lots of choices in Durban"
    Read review
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