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Balmoral Hotel

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Balmoral Hotel
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141 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Reviewed 18 May 2015 via mobile

Such a disappointment! What a shocker! The decor is dated and depressing and the hotel smells musty and filthy, and is incredibly dusty! The food hit a new low and was utterly tasteless and cold and the biggest waste of money! We felt incredibly unsafe ad would not venture outside even during day light! So shocked that places like this...

Thank MaryMcJHB
Reviewed 1 May 2015 via mobile

Worst hotel stay ever..Balmoral Durban...would not recommend it to anyone...Arranged early check in which happened after waiting looooong.Asked for a sea facing room and was told it will cost R250 to be later charged R 750..Requested a double bed and got twin rooms.Bathroom was dirty and no towels.Staff very unwilling to help or assist..As a hotelier this was pathetic...Requested a...

Thank nyariebakasa
Reviewed 16 March 2015 via mobile

My stay was the worst at this hotel.Price was too much,room was filthy,aircon didn't work and a rat was in the room.I was even charged R10 for ice.Breakfast was horrible.they don't cater 4 vegetarians.the furniture is old and outdated.the bathroom had a fowl smell.

1Thank preshan95
Cape Town Central, South Africa
Reviewed 6 March 2015

It is a pity that the surroundings of this charming hotel is not safe at all. I was on business there and my company did not allow me to walk outside on my own, because it was so unsafe. Hookers are in the street until early mornings.

Thank Lulu312659
Reviewed 1 March 2015 via mobile

Rooms clean and neat. Staff friendly and helpfull. Food average to good. Now for the bad. Prostitutes in front of hotel at night. Rooms very small, and with no balconies overlooking the back a bit cramped. Parking, yes if you are not one of the first 10 to 12 cars, your car is taken to the nearest Interpark. You then...

Thank Johannes G
Reviewed 17 February 2015

Although it is on the Marine Parade, the location is very unsavoury, with hookers outside even at 5.30 am. Our back room was awful, but the upgrade to a front one was well worth the price difference. The overall price was too high though. The food was indifferent. The staff were very helpful and the flower arrangements were exceptional. Overall,...

Thank Seventy09
Johannesburg, South Africa
Reviewed 14 January 2015

We spent a weekend at this delightful hotel in January 2015. We booked a standard double room and a superior room to cater for four adults. We experienced great service and hospitality with smiling faces from check-in to room service and cleaning. The rooms were neat, exceptionally clean and quite comfortable with decent bathrooms. The beds were comfortable, bar fridges...

1Thank Wandering_Vito
Reviewed 5 January 2015

We stayed there for 2 nights, The only thing that we didn't appreciate was the price. There was a difference of at least 400ZAR between the price I paid and the price that hotel staff was communicating to new guests who were coming to inquire for same night. Also, when i first enquired about additional bed the person on phone...

1Thank Kritika S
Reviewed 14 December 2014 via mobile

So very welcoming environment. Staff and management very professional. Food so outstanding and very tasteful. Security and reception staff very friendly. A real South African hotel catering for diversity. Cool place to be and great sea view from first floor. Coming again next year.

Thank Nomsa B
Melbourne, Australia
Reviewed 14 September 2014

I was in Durban for a conference and chose this hotel as I like older style hotels and it was close to the conference centre. The place has a nice old-world atmosphere - although it is looking a bit tired. Bed was comfortable and the room a nice size. The staff who cleaned the rooms were delightful as were the...

1Thank Ian S

91 photos of this hotel

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All Traveller Photos (81)
Hotel & Grounds (20)
View from Room (8)
Pool/Beach Area (4)
Bathroom (9)
Room/Suite (16)
Dining (6)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (10)
Hotel & Grounds (4)
Dining (2)
Room/Suite (4)
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  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Balmoral Hotel

Address: 125 Marine Parade, Beach Road, Durban, 4001, Durban 4000, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM297 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmoral Hotel 4*
Number of rooms: 95
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Also Known As:
Balmoral Hotel Durban
Hotel Style:
#16 Luxury Hotel in Durban
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Questions & Answers

Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sur to get a room with a view of the ocean”
 of 5 bubbles , 23 Mar 2017 | Read review
“Sea-facing room of course”
 of 5 bubbles DanielleEA, 26 Aug 2016 | Read review
“I like the south side rooms.”
 of 5 bubbles XOLANI79, 25 Jul 2016 | Read review
“Choose a room with a sea view”
 of 5 bubbles 40carlh, 1 Jun 2016 | Read review
“Upper floor with view on the beach area”
 of 5 bubbles simonnel803, 8 Apr 2016 | Read review
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