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Blue Waters Hotel

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Blue Waters Hotel
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560 Reviews from our TripAdvisor Community

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Showing 509: English reviews
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Reviewed 1 week ago via mobile

I only stayed 1 night at the hotel, room 710. The reception is beautiful. Staff was helpful and friendly. The room is VERY spacious, clean and neat. White tiles with white bedding and curtains. Unfortunately 2 single beds and no duvets, blankets under the white sheets. The hotel should really invest in some duvets! Excellent ocean and marine parade view...

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Helpful?
Thank traveho
Boksburg, South Africa
Reviewed 1 week ago

The rooms are beautiful and you have an awesome view of the Ocean. Very friendly staff and you are centrally based to visit all the major attractions that Durban offers. The hotel is very clean and it is like second home away from home.

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Helpful?
Thank melodiev749
BlueW, Assistant Guest Services Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking forward to welcoming you back on your next visit. Yours in...

Reviewed 3 weeks ago via mobile

My partner and I were in Durban for a weekend, with our little baby. The hotel has nice big rooms, with a beautiful view of the Indian Ocean. We had a great time clubbing, knowing that our baby was left to a wonderful child minder from the hotel.

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Helpful?
Thank Mongezi Nhlakan... M
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking forward to welcoming you back on your next visit. Yours in...

Maputo, Mozambique
Reviewed 3 weeks ago

Pros: remodeled and modern rooms, beautiful ocean views, location (casino, restaurants, beach, family stuff like Mini Town and Fun World), great customer service at reception, complimentary desserts and drinks in the afternoon at reception, fancy breakfast with decent food, nice restaurant and business lounge onsite, cheap parking onsite, very affordable. We would return and really enjoyed our stay. But, this...

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Helpful?
Thank Christina D
BlueW, Assistant Guest Services Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest. Thank you for taking the time to provide us with feedback regarding your stay. We are thrilled to hear that you enjoyed your stay with us and the wonderful service you received from our staff. We do apologise for the for all the matters addressed in your review and have addressed them with departments and staff members...

Pretoria, South Africa
Reviewed 3 weeks ago

I have been doing Durban for years but i had never stayed at this hotel. So i was pleasantly surprised. At the time of the stay it was still undergoing an upgrade, so it would get very noisy in the day time! the views at the higher rooms are astounding.

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Helpful?
Thank mongezim869
BlueW, assistant guest services manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking forward to welcoming you back on your next visit. Yours in...

Reviewed 3 weeks ago

It is so sad that a hotel which once offered great service has deteriorated to offering such Disgraceful, almost embarrassing service. The bad experience that we had was when we went down to the bar for some drinks at 22:00; knowing that the bar closes at 24:00. The bartender was happy to service beers; however when the ladies wanted to...

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Helpful?
1Thank Shanil S
BlueW, Assistant Guest Services Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest. Thank you for taking the time to provide us with feedback regarding your stay. We are thrilled to hear that you enjoyed your stay with us and the wonderful service you received from our staff. We do apologise for the for all the matters addressed in your review and have addressed them with departments and staff members...

Pietermaritzburg, South Africa
Reviewed 3 weeks ago

I spent one night there and did not get a chance to try all the amenities ( like the pool) First, the good. The staff were all pleasant and friendly and other than my luggage taking a whole hour to get to my room, I had no difficulties with the check in process. The room's furnishings were a little worn...

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Helpful?
Thank cazrz
BlueW, assistant guest services manager at Blue Waters Hotel, responded to this review

Dear Valued Guest. Thank you for taking the time to provide us with feedback regarding your stay. We are thrilled to hear that you enjoyed your stay with us and the wonderful service you received from our staff. We do apologise for the for all the matters addressed in your review and have addressed them with departments and staff members...

Pretoria
Reviewed 3 weeks ago via mobile

For those that dont mind the sound of beachfront rumble of the waves. The cool sea breeze in your face. The main areas are all within waljing distances. The best value for money in a upclass Hotel. The food is very delightful and tasteful. The real place to stay and enjoy all Durban can offer.

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Helpful?
Thank slakkie30
BlueW, assistant guest service manager at Blue Waters Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you thoroughly enjoyed your stay with us and the amazing location we are in. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking forward to welcoming...

Pietermaritzburg, South Africa
Reviewed 4 weeks ago

Basic 3 star hotel on a prime position on the beach front and close to all entertainment and restaurants. Reception staff very pleasant and friendly. Nice indoor pool area next to reception. Passage way leading to our room was untidy and old. Rooms were almost clean as it had bubblegum stuck on the bedside table which indicates that it was...

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Helpful?
Thank Colin247
BlueW, Assistant guest services manager at Blue Waters Hotel, responded to this review

Dear valued guest, we are pleased to hear that you enjoyed your stay with us and the wonderful service you received from our staff. We are currently doing minor preventative maintenance on the corridors and we do apologise with regards to that, we do only have limited WIFI connection in the rooms as advertised online but we do however have...

Boxborough, Massachusetts
Reviewed 5 weeks ago

Contrary to the issues that others have had, I must say that I had a wonderful month there. The view is spectacular even from the north facing rooms. Lindie from Guest Relations was always very pleasant as was all but one of the reception staff and that person was leaving and had already tendered her resignation. Petros (whom I affectionately...

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Helpful?
Thank soling_sailor
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this review

Dear Valued Guest. Thank you for taking your time to provide us with feedback regarding your stay. We thank you for such a lovely review. All above personel mentioned are doing wonderfully and send their regards. We also thank you for your recomendations above. We hope to host you again in the near future with your international travels. Yours in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Blue Dolphin
Blue Dolphin
Cuisines: Pizza, Bar, Sushi, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The Blue Waters Hotel is a three star beach front hotel located on Durban's famous Golden Mile in KwaZulu-Natal, South Africa. The Blue Waters Hotel specializes in offering the best accommodation at affordable rates to corporate business, honeymooners, sports teams, groups and holiday makers alike. We also specialize in hosting unforgettable wedding receptions. We have a number of wedding venues to choose from depending on the size of the function required. The hotel offers business conference and function facilities for small to large events. ... more   less 

Additional Information about Blue Waters Hotel

Address: 175 Snell Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM301 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Blue Waters Hotel 3*
Number of rooms: 262
Reservation Options:
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Also Known As:
Blue Waters Hotel Durban
Blue Waters Durban
Hotel Style:
#6 On the Beach Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Blue Waters Hotel staff and other travellers.
8 questions
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Questions? Get answers from Blue Waters Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites give you a great view of the Ocean”
 of 5 bubbles melodiev749, 15 Mar 2017 | Read review
“Pick one with ocean views (worth it), lower-level floors have more elevators servicing”
 of 5 bubbles 301christinad, 1 Mar 2017 | Read review
“Choose highest available floor to get the best view of the ocean.”
 of 5 bubbles , 26 Feb 2017 | Read review
“I was on the south sea side which was above the bar - noisy in the evening.”
 of 5 bubbles cazrz, 25 Feb 2017 | Read review
“Definitely sea facing rooms and preferably higher floor.”
 of 5 bubbles Colin247, 20 Feb 2017 | Read review
5 of 5