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City Lodge Hotel Durban

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City Lodge Hotel Durban
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123 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Johannesburg, South Africa
Reviewed 3 weeks ago

I really enjoyed staying at City Lodge Durban. The service there is amazing!!! The staff seems to be well trained, from front office to all the other departments. I really appreciate the respect City Lodge has for guests. The rooms are great, the breakfast as well is amazing!!! Cant wait to visit again soon.

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Helpful?
Thank Samkeliso_2016
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Reviewed 4 weeks ago via mobile

Basic but, comfortable hotel, surprisingly there is a good variety on the dinner al carte menu and a reasonable good service. The staff is warm and friendly beside the misunderstanding about the family rooms and the double rooms caused by the website and hotel front desk discrepancies. Otherwise a comfortable and well located hotel a stone throw away to the...

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Helpful?
Thank Lindinkosi
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us Lindi, and we are so glad that you had a good stay! We look forward to welcoming you back soon.

Reviewed 4 weeks ago via mobile

Staff friendly and helpfull,good food...room interior needs a upgrade but rooms are clean and neat. Central if you want to stay over before bording MSC cruise boat in Durban harbour. 5 minutes drive from harbour.

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Helpful?
Thank 427elnav
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us and for the positive review Elnav. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Cape Town Central, South Africa
Reviewed 18 December 2016

On a business trip to Durban central, we enjoyed the City Lodge, which is close to the city and to the beachfront. Our rooms were comfortable and clean ; breakfast was excellent , reception and room service were smiling and efficient.

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Helpful?
Thank Bill434
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon

Johannesburg
Reviewed 13 December 2016

Although the rooms were pretty standard to City Lodge hotels - which I must say are always clean and comfortable, what really set this hotel apart was the service from the Manager. When we asked about an Indian Resturant in the area, she immediately offered to book for us and order a taxi. This was followed up the following morning...

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Helpful?
Thank 565dianec
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us and we are so happy to hear that you found our manager and staff so helpful and friendly; and enjoyed the clean hotel facilities - key components that we pride ourselves in! We look forward to having you stay with us again soon

Glasgow, United Kingdom
Reviewed 30 November 2016

Spent four nights in this gem of a hotel. A low rise building surrounding a garden and pool, within a short walk of the beach. Great breakfasts and a small but surprisingly good dinner menu. The room was comfortable and kept well cleaned. The staff were friendly and let us into the room early after an unexpectedly early arrival. Our...

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Helpful?
Thank Jeff H
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you so much for staying with us and for your positive review Jeff. We are so glad to hear that you enjoyed your stay with us and found our staff friendly and meals good... We look forward to welcoming you back again soon...

johannesburg
Reviewed 15 November 2016 via mobile

First of all i would like to thank Anna for her excellent customer service in ensuring breakfast was according to my liking, she was always super friendly and helpful. The rooms are abit small but managable for a single occupier. Passages requires some ventalation, need some fresh air. Dined outside so cant rate their lunch/dinner. Overall i am happy with...

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Helpful?
Thank davidreid_za
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us David, and we are so glad that you had a great stay! We will pass on your compliments to Anna. We look forward to welcoming you back soon.

Oslo, Norway
Reviewed 8 November 2016

I booked this hotel because it was close to the conference centre (approximately 400 meters) The area itself is not nice as there are basically car showrooms, spare parts etc. in the area and as far as I could see no restaurants. The lodge has a good parking area and it would be good to have a car when staying...

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Thank Safari1957
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Johannesburg, South Africa
Reviewed 30 August 2016

Was very disappointed on arrival, at 10h30pm (yes it was late due to bad weather our flight was delayed). The receptionist was irritated and totally confused, with our booking. We paid in advance for our Friday to Monday stay only to be told that we don't have booking till December. The family room was stuffy, and smelly. At 8h00am the...

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Helpful?
Thank suriechetty
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Hi Surie, thank you for staying with us and for leaving us your review. We are sorry to hear about your experience. We pride ourselves on our room cleanliness and friendly service so we will definitely bring this to the attention of the hotel’s management. Please give us another chance to impress.

Alberton, South Africa
Reviewed 26 August 2016 via mobile

The standard is efficient and staff helpful .food was good rooms clean and functional with the exception ofthe TV being mounted in an awkward place so that when lying in bed..one has to strange ones neck to see it...beautiful pool area.

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Thank 19,622
Angus M, Public Relations Manager at City Lodge Hotel Durban, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Lush gardens, palm trees and a pool with a gazebo lend a relaxed, summer feel to this hotel, as well as being only 2 blocks away from the main beach and 2 minutes from Durban’s CBD. It also has a fitness room and small meeting room for guest use. Close to many different restaurants, within walking distance of the International Conference and Exhibition Centre, a 30 minute drive to Durban’s international airport and close to the N3 motorway ensures a very convenient location. ... more   less 

Additional Information about City Lodge Hotel Durban

Address: Sylvester Ntuli Road | Cnr K.E. Masinga Rd, Durban 4056, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM365 - RM485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Durban 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
City Lodge Durban Hotel Durban
City Hotel Durban
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel Durban staff and other travellers.
5 questions
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Manila, Philippines
over a year ago

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Questions? Get answers from City Lodge Hotel Durban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main road, nearby.”
 of 5 bubbles Bill434, 18 Dec 2016 | Read review
“My room facing the pool area was very quiet considering that there are roads with heavy traffic just outside the hotel”
 of 5 bubbles Safari1957, 8 Nov 2016 | Read review
“Carry your own towels”
 of 5 bubbles suriechetty, 30 Aug 2016 | Read review
“My room was on the Reception level and in an excellent position overlooking thew pool !”
 of 5 bubbles ThecaAtlasville, 29 Jul 2016 | Read review
“Avoid rooms facing the street”
 of 5 bubbles Jozijay, 11 May 2016 | Read review
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