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Protea Hotel by Marriott Durban Edward

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Protea Hotel by Marriott Durban Edward
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327 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Evander
Reviewed 15 December 2016 via mobile

I visited the hotel recently, the hotel is beautiful in pictures and the reception area. The stuff were nice and very helpful. The atmosphere at the hotel was vibey (if there's a word like that). Lobby is clean and the pool area was fantastic besides cameras everywhere. The only issue was the hotel room furniture. We booked the family rooms...

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Helpful?
2Thank tebelloms
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear tebelloms, Thank you for taking time to share your experience during your recent stay with us. We are very happy to hear that you have enjoyed your stay, particularly the friendliness of our STAFF. Also desire to please that you found in our hotel and its TEAM members that completely fulfilled your expectations.We have relayed your comments to them...

Pretoria, South Africa
Reviewed 12 December 2016

This hotel is beautiful with a relaxing atmosphere.The first room allocated to me me 225 was just great spotless even though it was not see facing..well done.The second room was not so great great even,and it called luxury room,403..Its clear this rooms needs a tender care,attendtion to details is required for a 4 start hotel honestly.The Aircon is bit noisy...

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Thank Steve N
Reviewed 10 December 2016

Very nice hotel. Helpful staff. Nice bar food. Very reasonable prices. Comfortable room with fridge and safe. Very clean. Good size with nice bathroom. Nice large windows overlooking the promenade. Excellent location for local attractions.

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Helpful?
Thank Mary D
Cheshire
Reviewed 30 November 2016

We stayed here at the end of the northern leg of our trip. It is a very grand hotel set on the promenade next to the Indian Ocean. The room was very nice and ours was at the front and had an ocean view. It was very nice and served its purpose. The staff was very nice but we didn't...

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Helpful?
Thank Cheshiretourist2
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Cheshiretourist2, Thank you for sharing your comments with us . It is so delighting to hear that you had a good stay and liked our very grand beautiful hotel which is next to the beautiful Indian Ocean. Also to hear that the STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you...

Silver Spring, Maryland
Reviewed 27 November 2016

The good: fantastic location. For a very reasonable price I stayed in a water front room, literally steps to the beach. Was also a very quick uber ride to all of the other main sites Durban has to offer. The room was also very clean and spacious. The bad: Service. I originally booked this hotel through a 3rd party (booking)...

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Helpful?
Thank RavenNicole
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear RavenNicole, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the TEAM to ensure personal service and warm welcome for your next visit. However,I notice that we...

Iowa
Reviewed 23 November 2016

I can not say enough good about this Hotel!!!! It was beautiful, clean, the food awesome, rooms spacious, linens luxurious. The Staff------ outstanding!!! There is only one thing that could be better, pick it up and MOVE it! Durban is one of the world's over rated cities. Truly. It hosted the FIFA world championship a few years ago - but...

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Helpful?
1Thank L8niteT
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear L8niteT, Thank your for chosing our Protea Hotel Edward for your recent stay in DURBAN. Guests feed back is of utmost importance to us since it allows to take swift corrective actions. As you may know it, Protea Hotel Edward is 105 years old,designed as a home than a hotel and the many antiques and artifacts add to the...

Reviewed 23 November 2016

First time in this hotel and in Durban. The hotel is charming. Lovely decor. Was it a luxury/high end hotel at some point in history? Don't know. But the room faced the ocean and that was outstanding. Spacious as it was - loved the sound of the ocean filtering into the room. The interiors were majestic. Loved the personal touch...

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Helpful?
Thank Kunal M
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Kunal M, We really appreciate your beautiful feedback since this represents the main tool we have to be made aware of potential wrong doings , and obviously to address them. The most exciting part is that , it was your 'First time in this hotel and in Durban.I am so confident to say that this charming hotel is so...

Lucerne, Switzerland
Reviewed 17 November 2016

service exellent,rooms clean and friendly,breakfast of good standard.lokation very good.porter servive run by freddy outstanding.securety procedures are in place,one feels quit safe,so i can recomend a stay at the edward at any time

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Helpful?
1Thank Thomas B
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Thomas B, Thank you for words of appreciation that you have shared with us regarding your recent stay at Protea Hotel Edward. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. And it was our great pleasure to accommodate you, and your interest and loyalty are truly invaluable...

Reviewed 16 November 2016

the best thing about this hotel is that it is close to the beach, that's the best that I can do. I was disappointed as the hotel seemed dated and needs some renovation. The staff was wonderful with everything. My group was quoted one price and then had to pay a higher price and when one of the travelers checked...

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Helpful?
1Thank Audra C
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Dear Audra C, Thank you for sharing your feedback with us. It is so good to hear that you found our hotel perfectly located for your visit. Also to hear that the STAFF were so friendly and efficient. However, we noticed that we have missed several opportunities. We rely on GUEST feedback to determine both the positive and negative aspects...

Maputo, Mozambique
Reviewed 15 November 2016 via mobile

This hotel is very close to the beach and the golden mile. You can park your car and go for a walk, good restaurants near and parks and pools for the kids. The staff wasn't very friendly and the hotel is quite old and old fashion.

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Helpful?
1Thank msgoliveira
Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban Edward, responded to this review

Good day, Thank you for taking the time to share your feedback about the recent stay with us at Protea Hotel Edward. Your feedback about the location of our hotel is highly valued and appreciated. While it was disappointing to hear that your stay with us fell short of your expectations, Your feedback will be used constructively to maintain and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel by Marriott(R) Durban Edward harks back to a time of Victorian elegance. This world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, the Protea Hotel by Marriott(R) Durban Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Protea Hotel by Marriott(R) Durban Edward with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Edward

Address: 149 O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM374 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Durban Edward 4*
Number of rooms: 131
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Durban
#8 Business Hotel in Durban
#8 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Durban Edward staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Durban Edward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose as room situated on the highest floor and facing the sea.”
 of 5 bubbles mashadim2017, 13 Feb 2017 | Read review
“The front rooms have a wonderful view of the sea”
 of 5 bubbles 822gillianb, 27 Jan 2017 | Read review
“beach front room have the noise of the beachgoers.”
 of 5 bubbles chimones, 18 Jan 2017 | Read review
“Rooms at the front although have the best view can be noisy. Up to you if you get the choice.”
 of 5 bubbles markb624, 9 Jan 2017 | Read review
“Stunning views from your balcony especially the top floor. Quiet and peaceful atmosphere”
 of 5 bubbles Rajin-Pillay, 20 Dec 2016 | Read review
5 of 5