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Suncoast Towers

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#7 of 41 Hotels in Durban
Certificate of Excellence
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1 room 2 adults 0 children
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Suncoast Towers
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425 Reviews from our TripAdvisor Community

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Showing 411: English reviews
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Margate, South Africa
Reviewed 3 days ago NEW

Its the best hotel with best location and warm kindly staff. Furniture tops and excellent staff. We enjoyed almost everything about the hotel as it has best wecoming views and location. Keep the excellent service.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank WELCOMEBHEKIN
Ladysmith, South Africa
Reviewed 5 days ago NEW

Improvements on the service in general and variety on dining can make these hotel great. Their gym and hotel facilities are very good. Being integrated with the Casino and other entertainment facilities offers convenience to guests.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kemelem
Dubai, United Arab Emirates
Reviewed 2 weeks ago

Very good service and nice rooms. Fantastic location and direct access to the casino. But the hotel itself is very quiet and private. Small tropical garden with pool. Direct access to the walking street on the beach. Good breakfast with inside and outside facilities. Also had dinner one night and it was good. A very special hotel and you feel...

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Helpful?
Thank herbertfweber2016
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear herbertfweber2016, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel, its services and location met with and exceeded your expectations. We trust that we were able to create a comfortable and memorable stay fort you whilst in our care. We look forward to welcoming you back to Suncoast Towers in...

Reviewed 2 weeks ago via mobile

sitting at jeera restaurant at the moment enjoying an excellent authentic South African curry buffet.well.presented.spoilt for choice.v.good service.regular topping up under supervision of chef Sandiran.how about a greeting and a smile Sandiran!!!!!

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Helpful?
Thank Vim N
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Vim N, Thank you for taking the time to review Jeera Restaurant. We are delighted to hear of your positive dining experience and that Executive Chef Sandren and our team we able to delight your taste buds and deliver on our promise of a memorable experience. Your compliments will be passed onto the team, and we look forward to...

Polokwane, South Africa
Reviewed 3 weeks ago

Nice hotel and safe. Staff are responsive when they can. Only problem is that they did not give me the complimentary executive room upgrade that was part of the date night package. AS it was complimentary I did not argue.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank bashierh2017
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear bashierh2017, Thank you for taking the time to review Suncoast Towers. We trust that we were able to create a comfortable and memorable stay for you and yours whilst in our care. Regarding the complimentary upgrade we apologise for not being able to offer it on this particular stay due to the hotel running at full occupancy. We look...

Richards Bay, South Africa
Reviewed 3 weeks ago

Over all a clean Hotel with helpful staff, well presented and well informed. The rooms are a bit "funny" in that the bathroom is in the room, so no privacy. The toilet and shower is also very tiny and definitely not suited for a big guy.

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Helpful?
Thank Ankia M
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Ankia M, Thank you for taking the time to review SunSquare Suncoast. We are delighted that the hotel and its staff met with your satisfaction. Regarding the concerns of the room these have been relayed to our development team for review. We look forward to welcoming you back to SunSquare Suncoast in the not too distant future. Yours in...

durban
Reviewed 3 weeks ago

Great hotel , great vibe & ambience. Food at the restaurant excellent , divine Indian curry buffet for supper. Beach hotel & Spa , Casino & Entertainment. Taxi service available , Parking available. Movie theatre and variety of resturants

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Vanessa N
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Vanessa N, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel and its facilities we able to meet with and even exceed your expectations. We trust through this we were able to create a memorable stay for you. We look forward to welcoming you back to Suncoast towers in the...

Johannesburg, South Africa
Reviewed 4 weeks ago

We enjoyed the hotel because of the liveliness of the casino floor, the games and tables were always well attended, the dealers were friendly and never had to stand in line long for a cashier. had a bit of luck on the tables and won a mystery prize on the second day, so all the better.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 913christiec
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear 913christiec, Thank you for taking the time to review Suncoast towers. We are delighted to hear that the hotel and its facilities met and exceeded your expectations. We look forward to welcoming your back to Suncoast Towers and to try that lucky streak again at the Casino in the not too distant future. Yours in hospitality, Zane Potter-Smith Rooms...

Roodepoort, South Africa
Reviewed 4 weeks ago

I stayed in the a standard city facing room - worst idea ever! first, my room was cancellled and had to wait while they tried to find me an alternative. Disastrous! then trucks woke me up early in the morning. My usual peace& quiet review went out the window this time

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Nonhlanhla M
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Nonhlanhla M, Thank you for taking the time to review SunSquare Suncoast. We are sorry to hear of your experience whilst in our care. Your concerns have been brought to the attention of the Front Office Manager regarding the cancellation of your reservation to review and ensure a re-occurrence of this nature does not take place in the future....

Dannhauser
Reviewed 4 weeks ago

Stayed at Sunsquare with colleagues while on business. Great location and easily accessible. Parking for the disabled guests not convenient. Would not recommend dinner at Jeera restaurant. Breakfast was great and they offer a variety.

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Helpful?
Thank Sicelo M
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Sicelo M, Thank you for taking the time to review SunSquare Suncoast. We are delighted to hear that the hotel, its location and breakfast delivery met with your expectations. Yours concerns raised regarding the dinner delivery as well as the disabled parking have been raised with the relevant Heads of Department for review. We look forward to welcoming your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 

Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: RM603 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Suncoast Hotel Durban
Hotel Style:
#2 Spa Hotel in Durban
#3 On the Beach Hotel in Durban
#4 Business Hotel in Durban
#5 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Suncoast Towers staff and other travellers.
4 questions
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Gaborone, Botswana
4 months ago

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Questions? Get answers from Suncoast Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles herbertfweber2016, 8 Mar 2017 | Read review
“Sea-view rooms are always better!”
 of 5 bubbles ankiam, 27 Feb 2017 | Read review
“Sea facing rooms have a great view.”
 of 5 bubbles sicelom951, 20 Feb 2017 | Read review
“Choose a Suite for a complete comfort”
 of 5 bubbles Kool2bbop, 19 Jan 2017 | Read review
“Junior suites most comfortable”
 of 5 bubbles nina19692, 4 Jan 2017 | Read review
5 of 5