This is a lovely hotel , well situated, just off the highway with easy access. It has old world charm and is perfect for the midlands which takes u back in time. The little town of Hilton is absolutely charming band is worth a visit on the weekend.
The guard denied us entry, even though we had booked on booking.com and indicated that we would be arriving late. We also additionally called to confirm that we were arriving late. Then after 5 hours of driving from Johannesburg to Pietermaritzburg, the guard attempted to deny us entry. It took a lot of arguing for us to be allowed to see the manager. Thats when we were finally accepted into a noisy lobby full of drunk guests who were clearly overbooked. Excellent bedding, beautiful bathrooms. I know COVID has depressed society, but I hope Anew renews!
My husband came for a conference and I came with my toddler. I was very impressed with the level of service from every staff member. From the breakfast staff, to the reception, to the room service staff- I was impressed with their friendliness and attentiveness. It definitely felt like everyone was going the extra mile to make our stay enjoyable. The room was spacious and comfortable, the location very convenient.
This is an ideal hotel for a weekend break as it is well located within close proximity of the Midlands meander. Unfortunately with Covid restrictions in place the breakfast buffet could not be displayed to its full potential and therefore meals were rather limited. The staff did however work around this and were very helpful under these trying times. The room was very comfortable however I disagree with the "no room make up every day" rule due to Covid as this can be overcome with sanitising and it something that most guests expect when you are in fact paying for this service.
The hotel is set in an “English” countryside with modern refurbishments. The amazing rooms were great except for being close to the main road off the highway. Dinner was a disappointment. The buffet takes my appetite away so I never try it if I can help it. The a la carte menu was none the better. Ordered a seafood basket & every morsel was dunked in batter & fried, except for mussels which was also swimming in a creamy sauce. A full baby rotisserie chicken was also not moist. Try to drive to PMB town for better restaurants.
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