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05/02/2018 06/02/2018
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    Protea Hotel by Marriott Hilton

    1 Hilton Avenue, Pietermaritzburg 3245, South Africa
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    05/02/2018 06/02/2018
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    US$102
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    Traveller (71)
    Room & Suite (20)
    Dining (6)
    Overview
    • Excellent46%
    • Very good37%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (248)
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    1 - 5 of 243 reviews

    Reviewed 2 weeks ago

    Our stay at the Hotel was very pleasant - The reception and staff was very helpful and friendly - The rooms were very neat and clean and the bed and bedding was of high quality. It was great to have a restaurant and room service...More

    Thank edv560
    Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 1 week ago

    Good Day Thank you for choosing the Protea Hotel Hilton for your recent travels to Hilton. Commitment to service and GUEST satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel TEAM takes in...More

    Reviewed 4 weeks ago

    The Protea Hilton hotel, situated about 30 minutes drive out of Pietermaritzburg city, is well-established, recently revamped, and effectively managed. Rooms are spacious, staff are friendly, food is varied . Overall, good value , especially if you are a Prokard member.More

    Thank Bill434
    Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 4 weeks ago

    Good Day, Thank you for the feedback on your recent stay at the Protea Hotel Hilton. We really appreciate your good comment. We will share with the entire TEAM to motivate them to always exceed GUEST expectation. We look forward to welcoming you in the...More

    Reviewed 14 December 2017 via mobile

    We arrived 8th Dec and despite front desk confirming that our room was for full bathroom with bathtub and shower, we only got a room with a shower only. The aircon was not working, we asked for a blown light bulb in the room to...More

    Thank Archie M
    Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 5 weeks ago

    Good Day, Thank you for taking time to complete the GUEST Satisfaction Survey. I am very disappointed to hear about your recent experience at the Protea Hotel Hilton. This comment has been shared with the entire management TEAM to make sure similar situations do not...More

    Reviewed 3 December 2017 via mobile

    As a group of friends we try a new restaurant every month in the Midlands area, so for the first time we tried the restaurant at The Protea Hotel in Hilton because of the special. We were quite dissatisfied. The atmosphere is very posh and...More

    Thank Lauren D
    Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 7 December 2017

    Good Day, Thank you for taking time to comment on your recent visit to Protea Hotels by Marriott Hilton. We appreciate your feedback and are delighted to hear that you had a great time, it is disappointing though to hear that there were lapses on...More

    Reviewed 28 October 2017 via mobile

    I stayed at this hotel for three night for the first time, what a disappointment, very expensive for what you get, only few tv stations that work, poor internet service and the food very poor quality, lucky for me, I will never use my own...More

    Thank Gerrie N
    Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 7 December 2017

    Good Day, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Hilton. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless GUEST,...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$79 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Agoda, Hotels.com, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Protea Hotel by Marriott Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Pietermaritzburg
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    Traveller (71)
    Room & Suite (20)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (66)
    Bathroom (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    natashasingh1329
    11 January 2017|
    Answer
    Response from Heather P | Property representative |
    Good afternoon Natashasi, We do not have a gym, we are about 12ks from Howick, and its about a 30 minute drive to karkloof from the hotel. Kind regards, Heather Poulsen General Manager
    0
    Votes
    Room Tips
    "If you travel in summer and want to sleep late, choose a room not overlooking the swimming pool for the..."
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    "Preferably not a room overlooking the parking areas."
    Read review
    "Room overlooking the pool was nice."
    Read review
    "The rooms added to the original hotel are more comfortable than the old rooms."
    Read review
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