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Protea Hotel By Marriott Durban Umhlanga Ridge

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293 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Cape Town, South Africa
Reviewed 6 days ago NEWvia mobile

If you ever choose to stay at this hotel make sure you room does not face the call center opposite the Hotel. The rooms have very thin glass windows, and the noise from the racing cars and people across the road is very loud . One would think that Marriot would have double glazed windows on rooms facing a very...

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Helpful?
Thank Grantsafrica
PHURDurban, General Manager at Protea Hotel By Marriott Durban Umhlanga Ridge, responded to this review

Dear Grantsafrica Thank you for taking the time to let us have feedback with regards to you recent stay. We rely on guest feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Please accept our sincere apologies for the discomfort caused. We look forward to welcoming you back to the Protea Hotel...

Pietermaritzburg, South Africa
Reviewed 1 week ago

I had bought 2 vouchers from Daddys Deals to go for a two & half hour spa treatment. It started of badly because the staff had not booked me & my daughter down. That was then sorted out by Anisa. On my arrival the receptionist did not welcome us just said good morning you are early please come back. The...

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Helpful?
Thank Valda S
London, United Kingdom
Reviewed 1 week ago

Stayed there for 7 nights on a 12 man golf tour of Durban. Perfect central location, can walk everywhere. Rooms great. Breakfast good. Staff very good. Only criticism would be the hotel bar closed at 11pm each night and they would have done good business from just the 12 of us if they'd opened a little later ..... ok till...

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Thank Mark T
out there
Reviewed 2 weeks ago via mobile

We stayed here in Umhlanga for 4 nights and really enjoyed it. The staff was super helpful and and the location to the beach was exceptionally close. The restaurants and shopping in the area topped it off. Great place to stay

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Helpful?
Thank snootycoot
Liverpool, United Kingdom
Reviewed 2 weeks ago

Great hotel, staff very welcoming and helpful.The room I had was modern, large and clean with a small kitchnett with microwave and fridge although it did decide to be a freezer whenever anything was put in it regardless of the temperature. The only down side was my room looked onto the mall directly across from the cuban bar so come...

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Thank Katie W
Johannesburg, South Africa
Reviewed 10 January 2017 via mobile

We stayed here more than once and ever time we say this is the best. The staff are friendly , the rooms are excellent for families of four. They have a kitchenette with kettle, microwave and fridge. Kids have their own room. You don't have a view but you close to the beach and entertainment for teenagers. You want a...

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Thank NHaacke
Johannesburg, South Africa
Reviewed 5 January 2017 via mobile

I stay here often due to our company corporate deal. The staff are very efficient and friendly and it is very convenient having Gateway Mall so close by with access to all the restaurants and shops. My main issue is the street noise particularly on weekends. The locals treat the streets next to the hotel as a race track which...

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Helpful?
Thank Alan M
PHURDurban, General Manager at Protea Hotel By Marriott Durban Umhlanga Ridge, responded to this review

Dear Alan M Thank you for taking the time to let us have feedback with regards to your recent stay. Please accept our sincere apologies for the discomfort caused due to the noise disturbances. Your interest and concern are extremely valuable to us, and we hope that you will be staying with us again soon. Kind Regards Roxanne Shanglee PA...

Johannesburg, South Africa
Reviewed 20 December 2016

Managed to get a booking at this lovely hotel. It is central to everything, Gateway Mall and other amenities are just a walk away. Also close to the beach (about 5 minutes drive) which is very peaceful in the evening... Hotel food was also great and enjoyed our stay.

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Thank katlego_gm
Newcastle, Australia
Reviewed 17 December 2016

The hotel is located in a convenient location, opposite a large mall and 15 minute drive from airport in light traffic. A restaurant and gym are available. We stayed at the hotel on a recommendation but from the booking to our check-out, things did not run smoothly. The hotel contacted us by phone, ( SouthAfrica to Australia) 2 and a...

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Thank Wayne P
Reviewed 14 December 2016

The suite was absolutely gorgeous and spacious! Linen was crisp and clean and the layout of the room is pretty. Check in and check out was swift. Parking carries a small fee but definitely worth it instead of hassling for spots outside. The hotel is in walking distance to Gateway and various other stores around so there is no shortage...

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Helpful?
Thank Fathima P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Protea Hotel Umhlanga Ridge - urban tranquillity set in the hub of the Umhlanga Ridge New Town Centre. Protea Hotel Umhlanga Ridge offers the perfect base from which to explore the many holiday attractions along the Dolphin Coastline of which its rich Zulu heritage and popular game parks are but a few. The contemporary styled 205 bedrooms include 74 semi self-catering units comprising of family rooms and lofts. Protea Hotel Umhlanga Ridge offers a fresh and funky restaurant with outdoor deck, a roof-level swimming pool, bar and gym. Choose from our a la carte menu with an abundance of dishes from quick and easy snacks to the more sophisticated steaks and curries and watch the chefs prepare your meal! What’s a family holiday without fun activities and outings? The hotel is conveniently located opposite the Gateway Theatre of shopping, which boasts cinemas, Ten Pin Bowling, Go-karts, bumper cars and more. So make sure to put your fun hats on for an action packed holiday at Protea Hotel Umhlanga Ridge. We are also a short 15 minutes from King Shaka International Airport and 20 minutes from uShaka Marine World. ... more   less 

Additional Information about Protea Hotel By Marriott Durban Umhlanga Ridge

Address: 14 Palm Boulevard | Umhlanga Ridge, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM510 - RM917 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel By Marriott Durban Umhlanga Ridge 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Umhlanga Rocks
#8 Business Hotel in Umhlanga Rocks
#8 Luxury Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel By Marriott Durban Umhlanga Ridge staff and other travellers.
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Boston, Massachusetts
over a year ago

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Questions? Get answers from Protea Hotel By Marriott Durban Umhlanga Ridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This was strictly about the Spa. I cannot recommend this spa.”
 of 5 bubbles ValdaS_13, 15 Mar 2017 | Read review
“High level”
 of 5 bubbles djbonez11, 11 Dec 2016 | Read review
“Higher up and on the other side of the club or restaurant in the center”
 of 5 bubbles es0uthgate, 23 Nov 2016 | Read review
“They have duplex rooms which are amazing.”
 of 5 bubbles keabetswen, 21 Nov 2016 | Read review
“Rooms quieter away from the road”
 of 5 bubbles danfX3758OD, 10 Oct 2016 | Read review
5 of 5