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The Sibaya Lodge

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53 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Umhlanga Rocks, South Africa
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016 via mobile

We stayed at this hotel for one night. To start there is no signage to direct you to the lodge from the sibaya main entrance. The room was completely overpriced for what it is. We requested a baby cot which was never delivered. The carpets in the room were dirty, the room was smelly and the shower doors were dirty... More 

Helpful?
1 Thank SweetPiment0
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 September 2016 via mobile

Surely sun international can't be proud of this We couldn't get hold of reception so had zero service Our shower and bathroom were just NASTY , need a good clean The passages and rooms smell damp and musty I hope travelers arriving from other countries don't think that this standard is normal in South Africa

Helpful?
3 Thank Lee C

Travellers are raving about these Umhlanga Rocks hotels

Port Edward, South Africa
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2016 via mobile

As a regular visitor at the lodge I was surprised to see a decline in the service offering during my recent stay. The rooms are neat and tidy as usual but the happy welcoming staff are almost non existent and everywhere you look some staff members be it waiting staff or security staff are leaning against the building. In an... More 

Helpful?
1 Thank Wynandkuilder
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 August 2016

the room really was all we needed, the spa was brilliant and the ascetics very cleverly done, the food in A to A was very good and offered a wide selection of tasty dishes. the casino was fun and the service through out was great.

Helpful?
Thank B3736PNpault
Sandton, South Africa
Level Contributor
226 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 16 June 2016

I did expect a little more from my stay. The room had a nice size but seemed a little musty. The staff was not very welcoming and did play on their cell phones instead of helping other guest. Management must be present, that's the only solution to make sure that everything is in order. The pool was great and clean.

Helpful?
Thank Susanne412
Johannesburg, South Africa
Level Contributor
5 reviews
4 hotel reviews
Reviewed 14 June 2016

Having booked the conferencing facilities for the week, we were not given a proper boardroom for our conference, but instead housed in the sticky and grimey Krakatoa nightclub housed in the casino. The toilets in the nightclub weren't cleaned, but then again the toilets on the casino floor were also dirty. Since we required accommodation, we stayed at the Sibaya... More 

Helpful?
Thank sukie_paras
Ndola, Zambia
Level Contributor
8 reviews
6 hotel reviews
Reviewed 29 April 2016

Sun Sibaya as it is popularly known by the locals is a top of the range hotel sitting side by side with a casino. As is the case with most such hotels it is highly formal, organized and multicultural. The hotel overlooks the Indian Ocean and offers a great view of the ocean and a great morning breeze. The staff... More 

Helpful?
Thank PrinceZed
Maun, Botswana
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 April 2016

Sun International continues to be a disastrous destination for families on holiday , the staff are tired and rude , you get the feeling they are doing you a huge favor by you staying with them , the Sibaya casino has turned from a reasonable experience into one of the worst , Pit bosses who have been there for years... More 

Helpful?
1 Thank Graeme P
Dubai, United Arab Emirates
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 April 2016

Luckily we only stayed one night 2 rooms, check in was easy and looked ok. Once we were in the elevator 2 adults and 2 young adults the elevator siren went off as a over load but sign said 12 people?? When out the elevator the smell coming from the corridor was over powering and they even had a air... More 

Helpful?
Thank Clinton S
Johannesburg, South Africa
2 reviews
Reviewed 29 March 2016

The Lodge is in urgent Need of a revamp. Bathroom Grubby.........Carpet Shabby.......Poorly managed. Staff demotivated, so there service levels are poor. No housekeeping........When I asked for a iron and ironing board , I was told to come fetch one from reception.........really I am in my PJ's .....early in the morning.......must i come to reception in my PJ's...... Lodge definately not... More 

Helpful?
Thank DOLORES215

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting

Additional Information about The Sibaya Lodge

Address: 1 Sibaya Drive | Umhlanga, Umhlanga Rocks 4320, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM487 - RM1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sibaya Lodge 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Sibaya Hotel Umhlanga Rocks
Hotel Style:
#10 Luxury Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from The Sibaya Lodge staff and other travellers.
2 questions
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Lagos State, Nigeria
5 months ago

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Questions? Get answers from The Sibaya Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick non smoking rooms”
 of 5 bubbles B3736PNpault, 10 Aug 2016 | Read review
“try and get a sea facing room away from reception and service lifts.”
 of 5 bubbles sukie_paras, 14 Jun 2016 | Read review
“Pool facing seems better”
 of 5 bubbles GDay1044, 15 Jan 2016 | Read review
“Don't do it!!!”
 of 5 bubbles cornes302, 8 Jan 2016 | Read review
“Rooms with good sea views are excellent”
 of 5 bubbles segranm, 27 Dec 2015 | Read review
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