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The Square Boutique Hotel & Spa

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193 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Johannesburg, South Africa
Reviewed 1 week ago

pleasant hotel, good clean rooms. Pool deck facilities and deck in front of the hotel in need of cleaning and serious maintenance. Some maintenance issues throughout. Location is bit far from the hub but this also makes it quite in the evening. There is no directional sign from the street, we missed it on arrival.

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Helpful?
Thank nikicaj2017
Jane G, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Nikica Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our guests...

Johannesburg, South Africa
Reviewed 1 week ago

We spent 2 nights at The Square in December and we were most impressed with the Hotel. I would imagine that it would be a great choice for business people, however, it is perfectly adequate as a leisure hotel as well. It's not on the Umhlanga Beach front, but we had already spent a week at a timeshare resort at...

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Helpful?
Thank JoyDembo
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Joy Dembo Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our...

Durban, South Africa
Reviewed 1 week ago

Rooms were amazing, food was divine , its a romantic get away,its definitely a place to be rooms are spacious. very welcoming staff. excellent service. very quite and cosy, will definitely go here again

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Helpful?
Thank priyam391
Jane G, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Priya Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our guests...

Gauteng, South Africa
Reviewed 1 week ago

1. Upon check-in there was a foul smell in the elevator and in reception that could not be ignored 2. We checked-in and then went out for dinner because of the smell, we chose not to eat there even though we were tired 3. Upon our arrival back to the hotel, I went to the basket bin under the tv...

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Helpful?
Thank SS1599
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Avish Singh Thank you for the time taken to rate our service. Further to our telephone conversation, we would like to thank you for your feedback about our hotel as assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. We would like to...

Durban, South Africa
Reviewed 1 week ago via mobile

I stayed here for 3 nights for business. This hotel is well situated within the beaches and the Gateway Shopping Mall is walking distance away. The parking is undercover with 24 hour security. The conference venue was situated just adjacent to the hotel which made life easier by not having to drive in Durban traffic during peak hours. The food...

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Helpful?
Thank HiltonGanesen
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Hilton Ganesen Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our...

Pretoria, South Africa
Reviewed 4 weeks ago

Noisy aircon when sleeping and not efficient sound proofing between the rooms. Also, I wanted to use both the steam and sauna, but the guy at the reception could even help me and had no clue they to get them going. Wanted to use the gym as well, but it was locked and couldn't get it opened. Was very disappointed

Review collected in partnership with this hotel
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Thank 763lindim
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Lindi Mophuti Thank you for the time taken to rate our service. Further to our telephone conversation, we would like to thank you for your feedback about our hotel as assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. We would like to...

howick
Reviewed 19 February 2017

I will come again and i will recomend you to all my friends....i really like your place, your stuff members and your clean rooms...i was on room 16 with my wife...we like to thank the square for making my wife birthday very gud

Review collected in partnership with this hotel
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Thank sibonisom2017
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Siboniso Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our guests...

Port Shepstone, KwaZulu-Natal, South Africa
Reviewed 13 February 2017

We first won a prize through a local newspaper and had room 41 in 2014 for Valentines day and really loved it. This past weekend I booked again. It was a random check and Mercy Sithole from reservations assisted me in no time. I booked and paid for my stay in the exact same room 41 the Honeymoon room. Upon...

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Helpful?
Thank PriyenC
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Priyen Chetty Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our...

Johannesburg, South Africa
Reviewed 30 January 2017

I love it, and i will recommend it to friends and family. the staff is very good and they have the love for their job, they attend to customers with open hearts, breakfast was to die for. the Pool is clean, and and and

Review collected in partnership with this hotel
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Thank kgaogelo_rametsi
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Kgaogelo Rametsi Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as westrive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure al ofour guests have...

Johannesburg, South Africa
Reviewed 19 January 2017

We stayed overnight in the hotel which is managed by the Three Cities group. The rooms are extremely comfortable and spacious. The property is well sited and well within driving distance to the beaches. We had breakfast there which was good with very little waiting. The service is good but the hotel was not busy so it is difficult to...

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Helpful?
Thank MikeyK
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear MikeyK Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure al of our guests...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Square Boutique Hotel & Spa

Address: 250 Umhlanga Rocks Drive | Durban, Umhlanga Rocks 4051, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM421 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Square Boutique Hotel & Spa 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Square Boutique Hotel And Spa
The Square Boutique Hotel Umhlanga Rocks
Hotel Style:
#6 Spa Hotel in Umhlanga Rocks
#9 Luxury Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from The Square Boutique Hotel & Spa staff and other travellers.
4 questions
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9 months ago
luanda
Liverpool, United Kingdom

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Questions? Get answers from The Square Boutique Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fix the aircon noisiness”
 of 5 bubbles 763lindim, 26 Feb 2017 | Read review
“Room 41 is the best”
  • Lovely 4 poster bed comfortable sleep
  • My favorite the shower - hot water takes a while to heat up though
  • Channels are set but amazing
  • Spacious bath tub
 of 5 bubbles PriyenC, 13 Feb 2017 | Read review
“I assume they are all excellent and have what you need.”
 of 5 bubbles Avastar34, 20 Dec 2016 | Read review
“The deluxe rooms are very spacious with separate shower and a big bath tub. Lounge area is spacious as well and the bed is very comfortable.”
 of 5 bubbles annaniasd, 29 Nov 2016 | Read review
“No views worth having, lifts were very silent.”
 of 5 bubbles 118JamesS118, 10 Nov 2016 | Read review
5 of 5