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Coastlands Umhlanga

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Coastlands Umhlanga
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296 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Umhlanga Rocks
Reviewed 1 week ago NEW

The Hotel is very nicely situated and the view from the rooms are a pleasant sight to see. The Hotel have and excellent staff and very good breakfast and they very much let you feel at home. The short distance to the beach I would say is a + point and the Mall near by.

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Thank F627YVjohnm
Umhlanga Rocks
Reviewed 1 week ago NEW

There were incredibly high noise levels with renovations going on. This made sleeping difficult because the wind was shaking the scaffolding. Window in my room did not close properly, which did not help to keep the noise out. The decor in the rooms has too much bling - counterproductive when traveling for business.

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Thank mbaliabigailm
Cape Town Central, South Africa
Reviewed 1 week ago via mobile

I like the fact that it is a big hotel which enables one to get to your room without having to do small talk. Spacious room and bathroom - rest is basic, free parking, dinner and breakfast large variety of dishes.

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Thank Christelle S
Richards Bay, South Africa
Reviewed 1 week ago via mobile

We really enjoyed our stay at Coastlands.....the bedrooms are large with a very comfortable bed. The bathroom is immaculate and huge. Staff were all very helpful. We found that at breakfast time the staff were run off their feet. There was a large turnover of people on that day..but we still enjoyed our breakfast..we have stayed there a few times...

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Thank Heather H
A TripAdvisor Member
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12 reviews
12 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

This hotel is well located in Umhlanga. It has good views of the sea. Rooms and bathrooms are spacious modern and clean. The breakfast is a good buffet with a range of options and eggs made to order. Fine dining option is available for dinner. The seafood is amazing and great value for money. Conference facilities are adequate.

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Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

There is nothing you can say about the hotel that was bad apart from just a few improvements. The bar area is too small for the size of the hotel. Concierge don't like it when you say you can carry your own bags, you get a comment which they think you don't understand, we do!!! It wasn't derogatory, just sarcastic!...

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Thank Pololo1601
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve...

Reviewed 3 weeks ago

We stayed for 3 nights and everything was fantastic. We will most definitely be back. They could do some improvements with regards to the breakfast buffet - not serving the same thing every morning. Wonderful spa on the premises. The rooms are beautiful and the beds are very comfortable and the noise levels are zero. Very relaxing stay even though...

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Thank Marina R
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Durban, South Africa
Reviewed 3 weeks ago

Amazing venue let down by poor staff service. Breakfast - 20min for a cup of coffee. Endless staff just walk past you .... Cappo costs extra ? why ? Still waiting for my poached eggs :) Gym no towels to wipe sweat off equipment. Beautiful view but no attention to detail. You can do better...

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Thank Stubaylis
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your comments are taken seriously and we have discussed your feedback with management and the relevant...

Sydney, Australia
Reviewed 3 weeks ago

10 minutes south of King Shaka Airport. A great place for us to stay before our journey up the North Coast. Sumptuous meal delivered via room service. Included breakfast in the morning was from a magnificent smorgasbord. We had a great nights sleep after a long journey. The only confusing thing was trying to find reception which is strangely located...

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Thank Chris J
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future.

Umhlanga Rocks
Reviewed 3 weeks ago

Overall we enjoyed our stay. Although we didnt feel special considering it was a special occasion for us. Also, when we had checked in, nobody had offered to help with our bags which was disappointing.

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Thank 453na
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
This hotel overlooks the Indian Ocean, with all rooms featuring partial sea and city views. With optimum space and a modern look and feel, this hotel is ideal for corporate and leisure getaways. The hotel features superb banqueting and conferencing facilities ideal for weddings or corporate functions. With evenings catered for by the highly acclaimed Saffron Restaurant and the Vanilla bar guests are assured to leave with a brilliant taste of luxury. Mornings are best spent in the gymnasium and alongside the deck pool offers the opportunity to enjoy the mid day sun. Above all the Hotel offers excellence in service and always goes the extra mile to offer guests an experience they will find difficult to forget. ... more   less 

Additional Information about Coastlands Umhlanga

Address: 329 Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM401 - RM726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coastlands Umhlanga 4*
Number of rooms: 136
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Umhlanga Rocks
#5 On the Beach Hotel in Umhlanga Rocks
#6 Luxury Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Coastlands Umhlanga staff and other travellers.
4 questions
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Centurion, South Africa
Vancouver, Canada
over a year ago
luanda
over a year ago

See all questions (4)

Questions? Get answers from Coastlands Umhlanga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Room is nicely sized with a huge bathroom/toilet facility”
mj1364, 8 Dec 2016 | Read review
“Corner rooms have good views”
MeppyAdelaide, 13 Sep 2016 | Read review
“Corner suites are large and have ocean views”
Raeesa1966, 24 Aug 2016 | Read review
“Rooms away from conference centers are quieter.”
ashkeel, 10 Aug 2016 | Read review
“Choose room on left wing, 5th floor”
afm786, 2 Aug 2016 | Read review
5 of 5